Chicago Poetry Foundation Hotels

"Murky water & pictures are very deceiving."

"Microwave in rooms "

"The hotel itself was fine. The rooms were clean and the staff was courteous. The Starbucks was not open while we were there. The pool was cold and did not appear too clean. The water was very cloudy."

"Great location but very old and run down..needs updates "

"This was by far the worst InterContinental experience I have ever had. The front desk staff had a very poor attitude from the moment we arrived, and the room they assigned us was awful. Outside the window was not a city view or even an open view at all, but the rooftop HVAC/mechanical area of the neighboring building, which completely blocked everything. It felt depressing and unacceptable for a hotel of this level."

"Great location"

"Bathroom shower had black mold on the walls other than that it was wonderful "

"Clean rooms and an amazing staff"

"Originally booked the place for three nights but experienced flight delays so we did not check in the first night. Attempted to check-in the following day and front desk was not accommodating even though I paid for three nights already. It was not like they were not making money if I did not showed up that first night. Terrible policy and staff were not understanding. I rebooked because I did not want to look for another hotel in the middle of the night while it was raining. Room was small but served its purpose. Heater and TV did not work so it was cold for the nights. Contacted front desk and said they will follow-up. They did not follow-up to get it fixed. Would not recommend."