We loved the swimming pool and large terrace - you don't expect to have all that outdoor space, and a pool, in a town centre house like that.
The bedrooms were really nicely and newly decorated, with comfy beds. The owner also provided lots of towels, which was perfect for a family of four.
Great location, too, seconds away from the beach, and close to all of Puerto Pollensa's bars, restaurants and shops.
We really enjoyed our stay here and were very sorry to leave.
I imagine - due to Covid and lockdowns - we were the first guests in quite a while, as the last people to write in the comments book stayed in July 2021. So it felt like the property wasn't entirely ready for our arrival.
A few things were broken when we arrived - the washing machine had a broken pipe, the dishwasher tablet drawer didn't work so didn't clean the plates etc, and the toilet flush had been snapped off and was sitting on top of the toilet. Plus a few light bulbs were broken and the swimming pool hadn't been cleaned. We also couldn't use the barbecue as there was no gas in the bottle.
The pool man came very quickly to clean the pool, and the owner sorted the toilet flush within 24 hours, but the dishwasher remained unusable for our five-night stay, and the washing machine was only repaired and BBQ gas provided on our last day. When I emailed the Assistance address at Easyvillasmallorca to ask about the washing machine repair, I was told to find a plumber and get it fixed myself. I wouldn't have a clue where to start doing that! Nor, of course, is that the customer's responsibility.
Two other smaller things: there were no cleaning products, so we bought some (and left them in the house) so we could clean it while we were there and before we left.
Also, I'd suggest putting the number of the house on the details you give clients as the property doesn't say Beach Villa Monjas on the front door, so we had no idea which it was in the street.