St. Petersburg - Clearwater Polynesian Putter Hotels

"Yes"

"We booked St. Pete Shores Hotel (Itinerary #72071582369574) based on their listing, which prominently features a beachfront children’s playground. That amenity does not exist. It’s completely misleading. What this hotel does not disclose is that the property is an active construction zone. The entire place is under renovation—potholes, construction cones, fencing, and yellow hazard tape everywhere. Construction noise runs daily from 8 AM to 5 PM, including weekends. This is not a vacation environment—especially not for families with young children. The “Shore side” rooms (where we were placed) are in unacceptable condition: • Broken patio furniture with holes • Dirty toilet upon arrival • Cigarette butts left behind • Mismatched, worn-down furniture This is basic cleanliness and safety being ignored. We also requested adjoining rooms for our family. The front desk admitted there were still unoccupied rooms but refused to accommodate or make any adjustments. Zero effort to help. This was not a budget stay—we paid a premium price for what was advertised as a family-friendly beachfront experience. Instead, we got a construction site with unsafe conditions and misleading marketing. If you’re traveling with kids or expecting what’s shown in their photos—do not book here."

"I was in the area for a business meeting so my family went with me to hang out at the beach. Overall, the staff was not very friendly and seemed put off to help. The hotel is historic and cool, but rooms are small and for the price you would think other things would be more accommodating and nice. Prices were quite high for everything. The elevator system is awful and took so long that we used the stairs the whole stay. They were filming a show 2 of the 3 days we were there which shut down one of the avg sized pools (only have two) requiring all guests to cram into the other area. Filming also shut down the lobby and elevator area for an extensive time. I asked the front desk (two others beside me also asked) about why we’re not told about the filming and if there would be a discount. Front desk person just smirked and said that would not be happening. At the Society restaurant for dinner, my daughter who has an egg and nut allergy (we disclose to everyone) had to order a chicken soft taco with cheese. This was an off menu item they said they could do. It showed up with cubed chicken that was barely warm with a slice of Kraft cheese laying on it. It was disgusting. After voicing frustration, the manager who saw the same thing took off 10%. I don’t mind paying for things, especially for good service and nice amenities but this stay was well below expectations."

"Beautiful beach friendly staff, rooms were perfect for a family "

"The room was very outdated and felt dirty. The staff was very friendly and the food and bar were great. The beach is pretty far from the balconies and pretty view. But the cleanliness overall was an issue for us. "

"I got a standard room for four people, and it was really small. No room anywhere to put any suitcases but other than that everything was excellent. Definitely will be going back and getting a bigger room next time."

"Rooms were good. Checkin was great also."

"Very smooth reservation and check in. The shower faucets were backwards in #3 with less than decent water pressure. Very close to the beach. Good value for the money."

"Our overall stay was among the worst I've experienced. From check in to check out. The staff was indifferent and couldn't care less about your concerns. The place was under construction and work was noisy from 6 am.until late evening. Pools were overly crowded with teenagers there for a baseball tournament and not properly supervised. The staff did nothing. The teenagers were rowdy, pushing other's in , jumping, diving and running around making it impossible for others to enjoy themselves and feel safe for their small children. Staffers did nothing. Bar area's closed early. Food was only served in the bar area, no indoor service. TV in the room was not working, volume was only available through headphones, again staff did nothing. Room service skipped our room twice, had to ask for towels and have trash removed. Overall for the price of over 600 per night, I expected much better. Will never return. Nor will I ever recommend.."