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The front desk gave us a room that was occupied by others. They didn't know it so they broke into that room. When they changed a room for us, it was not the room type i reserved before. i booked a king size bed and they gave us double bed room. There're stains on the floor. The bed was very uncomfortable neither of us slept well.
Lavender
於 2022 年 6 月住了 1 晚
10/10 優異
Dawn
家人同遊
2024年4月12日
讚好:設施服務
Clean and friendly
Dawn
於 2024 年 4 月住了 1 晚
4/10 欠佳
Justin
親子同遊
2024年3月31日
不滿:職員與服務和設施服務
Front desk said we couldn’t use pool upon check in. I explained the reason we booked was for our daughter to use pool. He offered to shuttle girls to nearby hotel.
For 2 hours after checking in, other guests continued to use the pool. We entered the pool around 8pm without issue after being told we couldn’t use it.
I felt the front desk clerk discriminated against us as guests.
This was a very uncomfortable stay at Sheraton. Will never stay again.
Justin
於 2024 年 3 月住了 1 晚
8/10 不錯
Lynn
伴侶同遊
2024年3月10日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
The lady at check in is very unwelcoming and rude.
Lynn
於 2024 年 3 月住了 1 晚
8/10 不錯
donna
家人同遊
2024年2月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
itt wwas very clean and nice and would definately stay there again.