客房内保险箱、遮光窗帘、隔音、熨斗/熨板

关于波尔图湾剧院酒店的点评

4 out of 5
波尔图湾剧院酒店
Rua Sa da Bandeira, 84, Porto

点评

9.6

绝佳

10 分 - 超赞。297 条好评,共有 359 条点评" "
8 分 - 还可以。47 条好评,共有 359 条点评" "
6 分 - 一般。9 条好评,共有 359 条点评" "
4 分 - 很差。2 条好评,共有 359 条点评" "
2 分 - 糟糕。4 条好评,共有 359 条点评" "

9.8/10

清洁度

9.8/10

员工和服务

9.4/10

服务设施

9.6/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

HAU AUGUSTUS

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Nuno Ferreira | Front Desk Agent 于 2023年10月5日 的回复
Dear Mr. Augustus,Thank you for choosing PortoBay Teatro. Your opinion is very important to us, thank you for sharing it. We are very pleased to know that our hotel and team were able to meet your expectations and we look forward to seeing you again soon!Kind regards,Nuno Ferreira Front Office Agent

10/10 超赞

Ieesun

2022 年 11 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2022年12月3日 的回复
Dear guest,Thank you for your feedback and we hope to host you again in the near future.Regards,

10/10 超赞

Lin

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 3 晚
Rafaela Brandão | Front Desk Agent 于 2022年11月25日 的回复
Dear Mrs. Lin,Thank you for your choice and for sharing your PortoBay experience with us.All the best!

6/10 一般

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
Good location but staff improvement required
Overall good stay. Hotel location is very good and is about 15-minute drive to the airport. What disappointed us was nobody helped us on luggages during the check-in. While I was parking the car in the carpark nearby, my wife had to move 4 suitcases herself from lobby to the room
2022 年 8 月入住 3 晚
Francisco Nogueira 于 2022年09月12日 的回复
Dear guest,First of all thanks for the feedback given.I regret that help with your luggage was not offered, however, on the day of your arrival our bellboy had a problem and could not be present. Even so, I regret what happened and I hope to have the opportunity to welcome you back to PortoBay Teatro.Best regards,Francisco Nogueira,Front Office Manager

10/10 超赞

Marc

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location, near to the Rua Flores, the Bolhão market; and the Catalina shopping street was not to be beat. The room was a little small, but adequate, and the bathroom facilities all functioned perfectly. The breakfast was fine. We were only there for two nights, so we didn't have much time to test everything. We have been to Porto two times before. The location and upkeep of this hotel is good enough to make us say, for the first time, we will be back!
2024 年 5 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2024年05月16日 的回复
Dear Mr. Marc, Thank you very much for choosing PortoBay Teatro for your stay in Porto. We are very pleased to read your message about our hotel and team, your comments are very valuable for us and for our future guests.We look forward to hosting you again soon!

10/10 超赞

Terry

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very well located
2024 年 5 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2024年05月16日 的回复
Dear Mr. Terry, Thank you for your choice and for sharing your PortoBay experience with us. We look forward to hosting you again.

8/10 还可以

Michael

满意:清洁度、员工和服务、住宿条件和设施
It's a matter of style over function but i really hate barn doors for a bathroom. Have a proper door that closes. All else was excellent.
2024 年 4 月入住 4 晚
Marcelo Cunha | Front Office Agent 于 2024年05月14日 的回复
Dear Mr. Michael, We would like to thank you for the time you took to leave us comments about your stay at our hotel. The feedback of our guests is carefully considered by us as it helps to constantly improve the quality of our service. We are pleased that you enjoyed your stay at our hotel and we hope that you will return soon. All the best!

10/10 超赞

Rocio

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy lindo y centrico
2024 年 5 月入住 1 晚
Marcelo Cunha | Front Office Agent 于 2024年05月14日 的回复
Estimado Sr. Rocio, Muchas gracias por su comentario, nos alegra mucho saber que disfrutó de su estancia en nuestro hotel. Será un honor volver a recibirle en PortoBay Teatro en breve. Le deseamos lo mejor,

10/10 超赞

Joanne

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Hotel was perfectly situated for our needs. Close to restaurants and activities. The room was very comfortable and had a nice view. Included breakfast was good too! Thanks for making our stay in Porto one to remember! Joanne
2024 年 5 月入住 2 晚
Nuno Ferreira | Front Desk Agent 于 2024年05月10日 的回复
Dear Ms. Joanne,It is with great joy that we read your words of appreciation. Thank you for sharing your experience.We are very happy to read that our staff has made the most of your stay and look forward to welcoming again soon.Kind regards,Nuno Ferreira Front Desk Agent

10/10 超赞

Janine

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, lovely breakfast and really helpful staff.
2024 年 5 月入住 3 晚
Rafaela Brandão | Front Desk Agent 于 2024年05月9日 的回复
Dear Mrs. Janine, It is with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We are very happy to read that you made the most of your stay.See you soon!

10/10 超赞

Judith

与配偶出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
The rooms were lovely, staff friendly and helpful. Rafaela made excellent recommendations for dinner and offered to make reservations. The breakfast buffet was included and delicious. We loved walking everywhere
2024 年 5 月入住 2 晚
Marco Carvalho 于 2024年05月9日 的回复
Dear Mrs. Judith,It is with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We are very happy to read that you made the most of your stay and we hope to see you again soon!Kind regards,Marco CarvalhoFront Office Agent

10/10 超赞

Thomas,Tutzing

2024 年 5 月入住 3 晚
Marco Carvalho 于 2024年05月9日 的回复
Dear Mr. Thomas,Thank you for your choice and for sharing your experience with us. We look forward to hosting you again soon in Porto!Kind regards,Marco CarvalhoFront Office Agent

10/10 超赞

Julie

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay - only point would be for long hanging space & another mirror
2024 年 4 月入住 4 晚
Marcelo Cunha | Front Office Agent 于 2024年04月26日 的回复
Dear Mr. JulieWe would like to thank you very much for your positive comments about your stay at our hotel. We have taken your comments and will look into them. We look forward to seeing you again in the near future. Best Regards,

10/10 超赞

Yenifer

2024 年 4 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2024年05月16日 的回复
Dear Mrs. Yenifer, Thank you for your choice and for sharing your PortoBay experience with us. We look forward to hosting you again.

10/10 超赞

RAFAEL

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, staff hospitality , transportation All the advantages city center hotel can offer .
2024 年 4 月入住 9 晚
Marcelo Cunha | Front Office Agent 于 2024年04月26日 的回复
Dear Mr. Rafael,We would like to thank you very much for your positive comments about your stay at our hotel. We are pleased to read that our hotel met your needs. We hope to have the honour of welcoming you again in the near future. See you soon!

8/10 还可以

Saeid

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Tiago Oliveira || Front Office 于 2024年04月24日 的回复
Dear Mr. SaeidThank you for sharing your feedback. We hope to host you again in the near future.Best regards,

10/10 超赞

VIBHA

All good
2024 年 4 月入住 3 晚
Nuno Ferreira | Front Office Agent 于 2024年04月17日 的回复
Dear Guest,Thank you for your review and comments. It was very pleasant to welcome you to PortoBay Teatro. We are pleased to read that you had a wonderful stay at our hotel and we hope to see you again soon in Porto!Kind regards,Nuno Ferreira Front Office Agent

10/10 超赞

Manuel Alejandro

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect
2024 年 4 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2024年04月12日 的回复
Dear Mr. Manuel Alejandro, Thank you very much for choosing PortoBay Teatro for your stay in Porto. We are very pleased to read your message about our hotel and team, your comments are very valuable for us and for our future guests.We look forward to hosting you again soon!Best Regards,

10/10 超赞

Subramanian,Appleton

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location ! Very nice staff, always ready to help with any special requests.
2024 年 4 月入住 3 晚
Rafaela Brandão | Front Desk Agent 于 2024年04月7日 的回复
Dear Mr. Subramanian ,Thank you very much for choosing PortoBay Teatro for your stay in Porto. We are very pleased to read your message about our hotel and team, your comments are very valuable for us and for our future guests.We look forward to hosting you again soon!Best Regards,

10/10 超赞

Eliana

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
We loved it!! Staff and service was great!!
2024 年 3 月入住 3 晚
Marco Carvalho | Front Office Agent 于 2024年04月4日 的回复
Dear Mrs. Eliana,We are very grateful for your comments. It is a pleasure to know that we met your expectations and hope to see you again at one of our PortoBay hotels!Kind regards,Marco CarvalhoFront Office Agent

10/10 超赞

Mandeep

2024 年 3 月入住 2 晚
Tiago Oliveira || Front Office 于 2024年04月24日 的回复
Dear Mr. Mandeep,Thank you for sharing your feedback. We hope to host you again in the near future.Best regards,

10/10 超赞

Lawrence

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay, staff we're excellent, recommend to anyone who wants to do porto
2024 年 3 月入住 3 晚
Marcelo Cunha | Front Office Agent 于 2024年04月1日 的回复
Dear Mr. Lawrence, We would like to thank you for the time you spent giving us your opinion of your experience at PortoBay Teatro. We are very pleased to read that you had a pleasant stay with us and hope to host you again soon.Best regards,

10/10 超赞

Ligia

2024 年 3 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2024年04月12日 的回复
Dear Mrs. Ligia, Thank you for sharing your feedback. We hope to host you again in the near future.Best Regards,

10/10 超赞

Lauren

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2024年03月23日 的回复
Dear Mrs. Lauren, Thank you for choosing our hotel. It was a pleasure to have you with us and we hope to see you again soon.Best Regards,

8/10 还可以

Laura Ann

2024 年 3 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2024年04月8日 的回复
Dear Mrs. Laura Ann, Thank you for your choice and for sharing your PortoBay experience with us. We look forward to hosting you again.

10/10 超赞

Kiminao

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
スタッフが親切で明るい。トラブル対応にも親身に対応して頂きました。朝食も素晴らしく、スパークリングワインがついており、さらに美味しく頂くことができました。最後の日は早朝出発のため、ボックスの朝食を用意して頂き助かりました。部屋も広く清潔でとても素晴らしかったです。
2024 年 3 月入住 4 晚
Rafaela Brandão | Front Desk Agent 于 2024年03月17日 的回复
Dear Mr. Kiminao, Thank you for your review and comments. It was very pleasant to welcome you to Portobay Teatro. We are pleased to read that you had a wonderful stay at our hotel. We hope to see you again in Porto. Best Regards,

10/10 超赞

Matthew

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing location and staff/property. Would highly recommend if staying in Porto.
2024 年 3 月入住 4 晚
Rafaela Brandão | Front Desk Agent 于 2024年03月9日 的回复
Dear Mr. Matthew, We are very grateful for your feedback, thank you for choosing PortoBay Teatro. It is with delight that we read your kind words of appreciation to our staff, they confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,

8/10 还可以

Emilie

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, walking distance from the train station (São Bento). Attentive staff. Room isn't well it and the bathroom lacks space to lay out or hang your stuff. Also, one more mirror in the room would be useful.
2024 年 2 月入住 3 晚
Rafaela Brandão | Front Desk Agent 于 2024年02月22日 的回复
Dear Mrs. Emilie, It is with great pleasure that we read your words of appreciation.We shall carefully analyze the less positive points you mention regarding your stay and take your comments into account so that we can improve the points you mentioned.Thank you for sharing your experience. We are very happy to read that you made the most of your stay.See you soon!

10/10 超赞

FERNANDA

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 2 月入住 3 晚
Rafaela Brandão | Front Desk Agent 于 2024年02月19日 的回复
Estimada Sra. Fernanda, Agradecemos o seu comentário e esperamos poder dar-lhe novamente as boas-vindas.Cumprimentos,

10/10 超赞

Ian

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Area was walkable and very safe.
2024 年 2 月入住 3 晚
Marcelo Cunha | Front Office Agent 于 2024年02月16日 的回复
Dear Guest,Thank you for choosing PortoBay Teatro. Thank you for your choice and for sharing your PortoBay experience with us. We look forward to hosting you again.Kind Regards,

10/10 超赞

Nathasia

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
Rafaela Brandão | Front Desk Agent 于 2024年02月19日 的回复
Dear Mrs. Nathasia, Thank you for sharing your feedback. We hope to host you again in the near future.Best Regards,

8/10 还可以

Winston

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would be nice if reasonable discounts provided to guests for breakfast and dining
2024 年 1 月入住 7 晚
Rafaela Brandão | Front Desk Agent 于 2024年02月5日 的回复
Dear Mr. Winston, Thank you very much for choosing PortoBay Teatro for your stay in Porto. We shall carefully analyze the less positive points you mention regarding your stay and take your comments into account so that we can improve the points you mentioned.We look forward to your next visit! Thank you,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Nuno Ferreira | Front Desk Agent 于 2024年02月8日 的回复
Dear Guest,Thank you for the time you spent giving us your opinion of your experience at PortoBay Teatro. We are very pleased to know that you had a pleasant stay with us and hope to host you again soon in Porto!Best regards,Nuno Ferreira Front Desk Agent

8/10 还可以

Pedro Paulo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月29日 的回复
Estimado Sr. Pedro, Agradecemos a sua avaliação e esperamos poder dar-lhe novamente as boas-vindas.Cumprimentos,

10/10 超赞

Aya

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
部屋が広くとても清潔で明るかったです。水圧も水温も非常によく快適に過ごせました。また、スタッフの皆様がとても親切でよかったです。
2024 年 1 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月26日 的回复
Dear Mrs. Aya, Thank you for choosing PortoBay Teatro. Your opinion is very important to us - thank you for sharing it. We are very pleased to read that our hotel and team were able to meet your expectations. We look forward to seeing you again. Kind Regards,

6/10 一般

Tatiana

2024 年 1 月入住 1 晚

10/10 超赞

Seo yeon

团体旅客
满意:清洁度、员工和服务、客房舒适度
2024 年 1 月入住 1 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月22日 的回复
Good afternoon,Thank you for sharing your feedback. We hope to host you again in the near future.Best Regards,

10/10 超赞

SUNHEE

2024 年 1 月入住 4 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月22日 的回复
Good afternoon,Thank you for sharing your feedback. We hope to host you again in the near future.Kind Regards,

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location for everything
We had only one full day in Porto . We could not have picked a better property to base our stay.
2024 年 1 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月14日 的回复
Dear Mr. James, We would like to thank you for the time you spent giving us your opinion of your experience at PortoBay Teatro. We are very pleased to read that you had a pleasant stay with us and hope to host you again soon.Best regards,

10/10 超赞

Claudia

Bem localizado
O hotel é muito bom, café da manhã bem variado, apenas o quarto poderia ser um pouco mais claro, mais bem iluminado.
2023 年 12 月入住 4 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月14日 的回复
Estimada Sra. Claúdia, Gostaríamos de agradecer o tempo despendido a dar-nos a sua opinião sobre a sua experiência no nosso hotel. É com grande satisfação que tomamos conhecimento de que teve uma estada agradável na nossa companhia. Esperamos poder voltar a receber-vos novamente.Os melhores cumprimentos,

10/10 超赞

Aurice C A

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente hotel
Hotel muito limpo, espaçoso e confortável, bem localizado e com ótimo café da manhã. Recomendo.
2023 年 12 月入住 3 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月14日 的回复
Estimada Sra. Aurice, Obrigada por partilhar a sua experiência aqui. Estamos certos de que irá ajudar muitos outros hóspedes na escolha deste hotel para uma futura estada. Esperamos poder voltar a recebê-lo em breve.Com os melhores cumprimentos,

10/10 超赞

George

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Truely friendly staff. Helpfull. There was a problem in the room. And they solved it. In a very polite way. Right in the middle of old town Porto. Tip! Take a bolt to airport and back its a lot cheaper. Great place to be. 😁
2024 年 1 月入住 4 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月14日 的回复
Dear Mr. George, We are very grateful for your feedback, thank you for choosing PortoBay Teatro. It is with delight that we read your kind words of appreciation to our staff, they confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,

8/10 还可以

Nima

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月14日 的回复
Dear Mr. Nima, Thank you for sharing your feedback. We hope to host you again in the near future.Best Regards,

2/10 糟糕

Gabriela

满意:住宿条件和设施,清洁度
不满意:员工和服务
Quiero informales que no revise mi bolso al salir de hotel. SOLO LO TOME Y SALI. ESTE BOLSO que guarde en la caja fuerte DURANTE LOS DIAS. AL LLEGAR A LA ESTACION DE TREN, REVISO MI BOLSO DE NUEVO Y OH SORPRESA NO TRAIACONMIGO MI SOBRE AMARILLO CON 2000 EUROS EN EFECTIVO. ESTAMOS DESCONCERTADOS, AFORTUNADAMENTE YA ESTAMOS CASI AL FINAL DEL VIAJE AVISO PARA QUE ESTEN ATENTOS CON SUS EMPLEADOS, PORQUE DUDO QUE PUEDAN RECUPERAR EL EFECTIVO MI HABITACIÓN FUE 102 DEL 27 AL 30 DE DICIEMBRE.
2023 年 12 月入住 3 晚
Francisco Nogueira - Front Office Manager 于 2024年01月15日 的回复
Dear Mrs. Gabriela,First of all, thank you for your feedback.As sent by email, we're glad that everything was just a misunderstanding.I hope to have the opportunity to welcome you again at a PortoBay hotel.Best regards,Francisco Nogueira

10/10 超赞

Alfonso Ceja

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente lugar y personal muy profesional
2023 年 12 月入住 2 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月1日 的回复
Estimado Sr. Alfonso Ceja,Muchas gracias por su valoración y comentarios. Fue un placer enorme recibirle en Portobay Teatro. Nos complace saber que tuvo una estancia agradable en nuestro hotel. Le esperamos para una próxima visita a Porto.Saludos,

8/10 还可以

Jerome

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr zentral gelegenes, angenehmes und sauberes Hotel. 👍 Sehr gut ist auch das dazugehörige Restaurant 👌
2023 年 12 月入住 4 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月1日 的回复
Dear Mr. Jerome, Thank you very much for the positive comment. I will share it with our staff.We look forward to seeing you again.Thank you,

10/10 超赞

Sarah

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Building site out the front but it's all over the city and no fault of the hotel
2023 年 12 月入住 2 晚
Tiago Oliveira || Front Office 于 2023年12月12日 的回复
Dear Sarah, Thank you for the excelent review regardless the construction's issue. Your feedback is very important for us!Best regards,

10/10 超赞

Valerio

2023 年 11 月入住 4 晚
Rafaela Brandão | Front Desk Agent 于 2024年01月14日 的回复
Dear Mr. Valerio, Thank you for sharing your feedback. We hope to host you again in the near future.All the best,

10/10 超赞

Martin

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location. Great staff
2023 年 12 月入住 2 晚
Tiago Oliveira || Front Office 于 2023年12月12日 的回复
Dear Mr. Martin, Thank you very much for the positive comment. I will share it with our staff.We look forward to seeing you again.Best regards,Tiago Oliveira Front Office

10/10 超赞

Sevilcan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Harika seçim
Harika seçim yaptığımızı otele girer girmez anladık. Erken gitmemize rağmen bize daha büyük bir oda vererek giriş işlemlerimizi yaptılar. Oda ferah ve büyük, kocaman şehir manzaralı bir balkonu var. Banyosu tertemiz. Her gün odaya bırakılan bir şişe su da güzel bir jestti. Konumu merkezi ve her yere yürüme mesafesinde. Kahvaltı seçeneği de çok güzel.
2023 年 11 月入住 5 晚
Tiago Oliveira || Front Office 于 2023年12月12日 的回复
Dear Mrs. Chavena, We are very grateful for your feedback, thank you for choosing PortoBay Teatro. It is with delight that we read your kind words of appreciation to our staff, they confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Best Regards,