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喬利水手酒店的評價

3 out of 5
喬利水手酒店
54 Clarence Parade, Portsmouth, England

評價

6.8
10 分評分，優異；503 則評價中有 107 則" "
8 分評分，不錯；503 則評價中有 164 則" "
6 分評分，一般；503 則評價中有 95 則" "
4 分評分，欠佳；503 則評價中有 59 則" "
2 分評分，很差；503 則評價中有 78 則" "

7.0/10 

整潔度

7.4/10 

職員與服務

6.2/10 

設施服務

6.0/10 

住宿狀況

6.4/10 

環保程度

評價

10/10 優異

Andrew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good pub hotel

4/10 欠佳

Miss

不滿：整潔度、住宿狀況和客房舒適度
False advert for room
This room no 7 was nothing like picture shown on the website the carpet was so worn was threading all over there was mould in bathroom the rooms heating wasnt working so had a heater in room even that had broken stand no toilet roll in room only a rusty stand
於 2023 年 12 月住了 1 晚

2/10 很差

Paul

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Room was in bad condition. Ripped carpet. Door kept sticking. No heating in the room so freezing cold. Had to climb 5 flights of stairs to the room.
於 2023 年 12 月住了 1 晚

2/10 很差

Donald

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst place ever no heating no hot water dirty
於 2023 年 12 月住了 1 晚

4/10 欠佳

darryl

讚好：職員與服務和客房舒適度
不滿：整潔度
To cold for no heating
Room was freezing as the heating wasn’t on they did give us a small electric heater which didn’t make any difference No towels or tea bags We couldn’t turn the tv over or volume down because every button on the remote we pressed just knocked the tv off The parking was not complimentary as stated it was £13 for 24 hours on the upside it was just across the road to the hotel The toilet was just across the hall and the view from our room was lovely
於 2023 年 12 月住了 1 晚

4/10 欠佳

S

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Left waiting at bar to check in for 15 minutes. Rooms are through a door behind the bar, very narrow space and stairs are steep and narrow. There was no heating on upstairs where rooms were and it was end of november and really cold. I noticed the rooms had radiators but they were not working so had to ask for a plug in heater. Carpets threadbare and mattresses lumpy. Table lamps torn and furniture very old. Wood around windows rotting. The rooms showing on Hotels site must have been somewhere else, nothing like the photos. The room was cheap but should be cheaper for the quality. I've stayed in better Hostels.
於 2023 年 11 月住了 1 晚

4/10 欠佳

Sara

不滿：整潔度、職員與服務、設施服務和住宿狀況
The room was very tired and not very clean
於 2023 年 11 月住了 1 晚

2/10 很差

Muneera

伴侶同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
Disappointed that it is now mid-Nov and NO heating. Staff went in search of a portable heater and never came back 😑
於 2023 年 11 月住了 1 晚

10/10 優異

Rubby

於 2023 年 11 月住了 3 晚

10/10 優異

Dimitar

商務旅客
讚好：整潔度、職員與服務和設施服務
Personal very friendly
於 2023 年 11 月住了 1 晚

8/10 不錯

Adam

讚好：職員與服務和設施服務
Overall a nice experience but can see room for improvement
於 2023 年 11 月住了 2 晚

2/10 很差

Muhammad

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚

2/10 很差

Emma

於 2023 年 10 月住了 3 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Jolly Sailor review
I stay in the Jolly Sailor every week for business. The owner and his staff are very hospitable. Rooms are basic but comfortable, staff very friendly and there is free parking after 6.00pm. Situated close to Southsea front where you can take a walk with the fresh sea breeze. It's my home from home.
於 2023 年 10 月住了 1 晚

8/10 不錯

Rosalind

讚好：整潔度和職員與服務
於 2023 年 10 月住了 1 晚

2/10 很差

Josh

於 2023 年 10 月住了 1 晚

10/10 優異

Luke

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

2/10 很差

JOHN

多人同遊
不滿：整潔度、設施服務和住宿狀況
Probably one of most disgusting hotels I have ever stayed in, the floor was wet, the roof leaked and the stench from all the damp was almost unbearable.
於 2023 年 10 月住了 1 晚

2/10 很差

sophie

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
this property was disgusting the ceiling was mouldy and was caving in, the sofas were ripped, the carpet was dirty, the kettle was rusting very badly i thinknit would have actually been dangerous to use the bathroom sinks all had holes in all the walls also had holes in horrible experience wouldn’t recommend or come back
於 2023 年 10 月住了 2 晚

2/10 很差

Georgia-Paige

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrible!!!!!
on arrival at the hotel, there was no clear signage on how to enter. I rang them and the bar staff let me in the emergency exit, where the manager sat at a table. I was taken to my first room, room 9 after walking up 3 flights of stairs. The room looked nothing like the photos, with mouldy windowsills & a shared bathroom with broken light. I spoke to the manager who allowed me another room for £10 extra per night. The next room was worse. Although it had an ensuite...the window was broken and decayed, it wouldn't shut, the carpet was full of mould, the desk was stained, the curtains were mouldy, crumbs were everywhere and the ceiling was crumbling. I didn't want to make too much of a fuss so for the night I stayed in a friend's room a 30 minute walk away. I came back this morning and decided it just wasn't okay or hygienic for a second night.I came down and asked to speak with the manager. Upon his arrival, he refused to look at my photos, refused to speak or compensate me. He just repeatedly said sorry I have to go. He said he would be back in 2 hours to have the conversation - 5 hours passed, he did not return and hid away instead. I'd like to point out that the bar staff, particularly Ash & Nat were incredible. They were so apologetic + compassionate. From the state of the rooms, this is definitely not the first time they've had to deal with complaints, despite it not being their fault n instead the fault of a manager who who is in over his head and is struggling to run it
Mould on curtains
Window did not shut! Broken!!!
Floor is disgusting
Not clean!
於 2023 年 10 月住了 2 晚

8/10 不錯

Michael

於 2023 年 10 月住了 2 晚

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here before and would happily stay again. Reason for staying is, because it’s cheap to stay , in a convenient location, has what you need a bed which is clean and comfortable. Room has a nice view to wake up to .
於 2023 年 10 月住了 1 晚

6/10 一般

Beata

商務旅客
讚好：整潔度和職員與服務
Place and atmosphere were excellent. Close to the sea and stopping.
於 2023 年 10 月住了 1 晚

6/10 一般

michael

伴侶同遊
讚好：整潔度
Nice and reasonably priced , good size room and ensuite . Staff are friendly . Property a little tired , but if you reflect this into the price , you can't go wrong
於 2023 年 10 月住了 1 晚

10/10 優異

Philip

讚好：設施服務
Just a great place. Liked the put food and drink as well. Stayed on top floor. No noise and very clean and tidy rooms despite building seeming quite old. Definitely surprised for spending not a lot of money.
於 2023 年 10 月住了 1 晚

10/10 優異

Latisha

讚好：整潔度、職員與服務、設施服務和住宿狀況
Every easy to find ams staff every friendly and happy to help with anything.
於 2023 年 10 月住了 1 晚

2/10 很差

Dean

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Shockingly bad
Should be shut down and condemned, avoid at all costs, the worst hotel rooms ever, disgusting.
Mould on pillows
Worn carpets!
於 2023 年 9 月住了 1 晚

2/10 很差

Trevor

伴侶同遊
不滿：設施服務
Firstly there was no one to check us in at the appointed check in time. So had to wait around for three and half hours. Floors were uneven and carpeting was marked and damaged. The room was just ok, however the adjacent rooms were occupied and you could here every word spoken and the volume of the tv was annoying. In the morning there was no breakfast and no one available to explain why this was the case. Will never recommend this b&b in fact will probably write a complaint to enquire about the possibility of a full refund. Never have I been treated like this in any of the B&B s I have stayed in. I rate it as the most negative experience ever in accommodation.
於 2023 年 9 月住了 1 晚
TJS 於 2023年9月27日的回應
Hi, sorry that you coukd not check in on time, there was a phone no there to call and directions to do so but it can be tricky, there was no breakfast suggested offered or referered to at any point so this is a bit confusing. We do not provide breakfast (as advertised. This is budget accommodation and is the cheapest in the area by a country mile sorry it fell short of the 5 star standards that you normallh book? I would suggest the Hilton or Ritz next time, obviously as in all things you will get what you pay for, we get approx 30 for your stay so smoked salmon and axminster carpets are not provided.

8/10 不錯

Markus

商務旅客
讚好：職員與服務和住宿狀況
The right room for a stay.
於 2023 年 9 月住了 1 晚

6/10 一般

Ashley

不滿：住宿狀況
於 2023 年 9 月住了 1 晚

8/10 不錯

Jeff

於 2023 年 9 月住了 1 晚

2/10 很差

Sharlean

於 2023 年 9 月住了 1 晚

4/10 欠佳

Nicholas

Unpleasant smells, threadbare, stained bedroom carpet. The place needed some TLC. But it was cheap!
於 2023 年 9 月住了 1 晚

2/10 很差

Shubham

不滿：整潔度

2/10 很差

Patrick

不滿：職員與服務、設施服務和住宿狀況
My booking said to check in between 2 and 9 PM. I arrived at 7 PM to find the bar closed and nobody in sight to check in with. 2 different numbers provided were unanswered, and I waited outside for around an hour until I was finally able to get in touch with the hotelier thanks to the antique dealer next door, who does answer his phone. Upon arriving, the hotelier explained that he had forgotten he had any bookings that night. He seemed very unfamiliar with the booking system in general. The room itself was a bit grubby, with stains on the floor and holes in walls, but this was more or less what I expected for this price point. The beds, however, were awful, with loud springs that dug into your ribs as you lay there, and sheets too small for the bed. The wifi was also incredibly spotty, and the shower fluctuated between cold and burning hot regardless of its setting. The small, open laundry bin in the corner also appeared to have a vomit-soaked towel in it.
於 2023 年 9 月住了 1 晚

6/10 一般

Anthony

讚好：整潔度
不滿：設施服務和住宿狀況
Long wait to check in (half Ann hour) despite arranging an arrival time. Although clean enough the bathrooms were very tired- no plugs for basins in either, and hole in one which coolly be used if prepared to flood the floor!
於 2023 年 9 月住了 1 晚

10/10 優異

Emily

於 2023 年 9 月住了 1 晚

6/10 一般

MICHAEL

不滿：住宿狀況
Ok but not OK
Unfortunately, because of the amount of stairs to the room, we had to find further accomodation on a level, this is because of my wifes disabilty
於 2023 年 9 月住了 1 晚

8/10 不錯

Lorraine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Antonio

伴侶同遊
讚好：整潔度和設施服務
What i didn't like is that's at the bar is cart payment only my own personal preference is to have a choice witch they didn't give us otherwise the hotel is nice and clean staff is friendly.
於 2023 年 9 月住了 2 晚

2/10 很差

Miss

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

David

讚好：職員與服務和住宿狀況
The property is out dated but perfect for what I needed, the price can’t be beaten
於 2023 年 9 月住了 3 晚

2/10 很差

Sarah

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

4/10 欠佳

Wendy

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
It was very difficult to check in and out no one about to help. Very threadbare carpet broken lampshade no plug in the bathroom sink very tired place needs tlc but view from room was great and in a good area
於 2023 年 9 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good experience
In generel a very good experience. Will happily come back another time.
於 2023 年 9 月住了 4 晚

4/10 欠佳

Helen

讚好：職員與服務
不滿：住宿狀況
Lovely friendly staff, property is just dated and needs a lot of TLS. Bedroom smelt of stale smoke. But loved the bay window seating. We had a little picnic there admiring the view.
於 2023 年 9 月住了 1 晚

2/10 很差

luke

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

8/10 不錯

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nathalie the zBar Manager was very helpful and room was good value for money. Great location to explore the historic sights and good choice of restaurants and bars nearby.
於 2023 年 8 月住了 1 晚

2/10 很差

Louisa

不滿：整潔度、職員與服務、設施服務和住宿狀況
I couldn't even stay there it was discussing. Everything was dirty toilet leaked. Stain beding. And had to play before I saw the room so now lost my money because they said they couldn't refund me.
於 2023 年 8 月住了 2 晚

2/10 很差

Bruce

於 2023 年 8 月住了 1 晚