Mumbai Prithvi Theatre Hotels

"The location sounds promising on paper. Beach is a one minute walk, which is nice. But the beach itself is in pretty rough shape with a lot of waste around it, so that walk doesn’t quite deliver what you’d hope for. All rooms have only a partial view with no direct sea-facing option, which wasn’t what we expected. Worth knowing before you book if the view matters to you. Food was decent and the kitchen does its job. The chai though average at best, and for a coastal property that’s a small but telling miss. What saved this from being a lower rating was one front desk employee called Tabish, who genuinely tried to help us get a better room. That kind of effort stands out and I want to call it out because it was real. Overall it’s a middling stay. Not bad enough to regret but not good enough to return."

"Enjoyed our stay"

"Amazing breakfast"

"staff excellent nothing too much"

"The view was great. Staff was excellent and very knowledgeable when needed information. The room was great and alway clean. "

"Very good staying at citizen hotel"

"The room is a tad small but the location and the hospitality makes up for it. "

"The room was small - but adequate for my needs. If any problem arose there was a quick response by the staff - for instance initially I had trouble accessing the WiFi Internet connection, and once I had a light drop out. I very much appreciated the friendly response of the staff, and the breakfast service was excellent. "

"Check in was 2pm. Room not ready untill 4.20 pm No soap in liquid dispensers x2"