This hotel is rated as a 4⭐️ hotel, I would say it’s closer to 3. It was horrible but definitely wasn’t a 4 star. They say they have free WiFi but whenever I asked the staff for help on it because it never showed up on my phone or laptop they didn’t help. Also had to ask twice for help in my bathroom because the toilet was making constant noise and I would get locked out of it. The water in the shower was good but the pressure would randomly change to a lot of pressure to less while showering. The pool looked dirty. The beds are clean but very hard. I liked costa elegante much better.
The good things were that it is pretty close to Playa Bonita (playa Bonita resort is much closer though) and it does have free breakfast which had a good selection and changed daily. This is good if you don’t drive there because there’s no walkable restaurants near by without taking a taxi.
There was a young man who was helpful, the other staff was not.
Kirsten
2025 年 7 月入住 2 晚
6/10
I would not come back to this property until the ownership make more upgrades to their services & rooms. I booked 2 rooms, none of them had good internet (actually it was awful WiFi). One of the rooms had a smelly toilet. Pool was clean, whirlpool was not in working condition. Breakfast bar was great. The lady in charge was very friendly! The area was safe!
José Antonio
2025 年 6 月入住 3 晚
8/10
Ac no work room 127
Abraham
2025 年 6 月入住 3 晚
2/10
Wouldn’t give tow
Jaz
2025 年 6 月入住 2 晚
10/10
Yes
Maria
2025 年 6 月入住 4 晚
10/10
Hot tub not working
Andres
2025 年 5 月入住 2 晚
2/10
Hotel was maybe a 2 star hotel...definitely not a 4...they dont tell you that there is a bar attached to the hotel with love music every nite from 9pm to 2am to 3am...it was so loud, you can clearly hear the lyrics in your room. We were in room 236. Also, the "ocean view" is 3 blocks away...not worth the upgrade
Andrew
2025 年 6 月入住 3 晚
8/10
Bonita vista
Bryan
2025 年 6 月入住 3 晚
8/10
Pavel
2025 年 6 月入住 1 晚
10/10
José luis
2025 年 6 月入住 1 晚
10/10
Bea
Erlinda
2025 年 6 月入住 2 晚
8/10
José luis
2025 年 6 月入住 3 晚
10/10
Angelica
2025 年 6 月入住 2 晚
10/10
Safe, friendly staff.
Guadalupe
2025 年 6 月入住 5 晚
10/10
Luis
2025 年 6 月入住 1 晚
10/10
From the time we arrived to the time we left, we felt welcomed and attended to. Every single member of staff from front desk personnel, to security, to housekeeper, and down to the breakfast lady were very professional and courteous. The beds were comfy. The view was impeccable. Breakfast was made fresh and very delicious. The resort has 24/7 gated security. There is a boardwalk with easy access to the beach. The pool has rocks you can sit on for great photo ops and the jacuzzi was soothing. There was a security guard which was off duty at the time that we bumped into on the boulevard. He took it upon himself to stop and ensure myself and my two daughters were safe and didn't need anything. That was above and beyond his duties and I wish I would have gotten his name. I didn't ge the opportunity to thank him before we left the hotel, but I am so grateful for him. Thank you so much for an incredible vacation experience!! Laos Mar we will definitely be going back soon. Primeramente Dios.
Valerie
2025 年 6 月入住 3 晚
10/10
enrique abdel
2025 年 6 月入住 2 晚
8/10
Armando
2025 年 6 月入住 2 晚
10/10
Kristina
2025 年 5 月入住 2 晚
4/10
El cuarto tiene un holor mal. La carpeta esta muy sucia..
Elvia
2025 年 6 月入住 1 晚
10/10
Good
Ricky
2025 年 5 月入住 2 晚
10/10
todo bien
mauricio
2025 年 5 月入住 2 晚
2/10
Not at all the pictures portray
Laura
2025 年 5 月入住 1 晚
6/10
Urine on the bed and sheets
Reading Lamp broken
Phone didn't work and dirty with brown stain on the ear
Bathroom light out