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Hotel El Reloj

2.0 star property
Travelers relax to the rhythm of ocean waves at Hotel El Reloj, where attentive staff provide thoughtful service whenever needed

Choose dates to view prices

Located oceanside, Hotel El Reloj welcomes guests with daily manager's receptions. The 24-hour front desk offers concierge services, while practical amenities like in-room WiFi and dry cleaning/laundry services keep travelers comfortable.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is HK$268
HK$317 total
includes taxes & fees
19 Jan - 20 Jan

Room options

View all photos for Comfort Room, 1 Single Bed

Individually decorated, free WiFi, bed sheets

Comfort Room, 1 Single Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Daily housekeeping
Located on the ground floor
  • 183 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Single Bed
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About the area

Located in Centro Histórico, a neighbourhood in Puerto Plata, Hotel El Reloj is near the airport and on the beach. The area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Independence Park and Lorilar Ranch are also worth visiting.
Visit our Puerto Plata travel guideOpens in a new window
Map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000

What's nearby

  • Malecón De Puerto Plata - 1 min walk - 0.2 km
  • Embassy of the United States Dominican Republic - 1 min walk - 0.2 km
  • Amber Museum - 4 min walk - 0.4 km
  • St. Philip the Apostle Cathedral - 4 min walk - 0.4 km
  • Fort San Felipe - 10 min walk - 0.9 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 32 min drive

Restaurants

  • ‪Rincón Del Café - ‬6 min walk
  • ‪The Boat Bar - ‬12 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Casita Azul - ‬4 min walk
  • ‪Skina Bar & Restaurant - ‬3 min walk

About this property

Hotel El Reloj

Hotel near Malecón De Puerto Plata
A free daily manager's reception, dry cleaning/laundry services and conference space are just a few of the amenities provided at Hotel El Reloj. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A 24-hour front desk, concierge services and 1 meeting room
Room features
All rooms are individually decorated, and offer comforts such as heated floors and air conditioning, as well as thoughtful touches such as free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers
  • Wardrobes/cupboards, heated floors and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 76

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Frequently asked questions

Is Hotel El Reloj pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel El Reloj?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel El Reloj on 19 Jan 2026 start from HK$268.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel El Reloj?

Self-parking is free at this property.

What time is check-in at Hotel El Reloj?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel El Reloj?

Checkout is at noon.

Where is Hotel El Reloj located?

Located in Centro Histórico, this beachfront hotel is in the city centre and within a 5-minute walk of Embassy of the United States Dominican Republic and Malecón De Puerto Plata. Amber Museum and St. Philip the Apostle Cathedral are also within 5 minutes.

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Reviews

Hotel El Reloj Reviews

8.2

Very good

8.8

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 47 out of 99 reviews
Rating 8 - Good. 33 out of 99 reviews
Rating 6 - Okay. 4 out of 99 reviews
Rating 4 - Poor. 9 out of 99 reviews
Rating 2 - Terrible. 6 out of 99 reviews

Reviews

10/10 Excellent

brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great place , wonderful staff good location . 1 block from the malacon.
Stayed 2 nights in Dec 2025

10/10 Excellent

Myrna H

Liked: Cleanliness, amenities, property conditions & facilities
The terrace is the best part of this hotel, not ment for long stays. But the rooms are clean staff is great and location is very convenient close to every. Also restaurant across the street has excellent food, all in all great 7days.
Stayed 7 nights in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, very walkable around the tourist district.
Stayed 2 nights in Mar 2025

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Good bang for your buck, great location and helpful and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, excellent location and the hotel has a cool rooftop bar/lounge area
Stayed 1 night in Apr 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I am I. Puerta Plata, I stay here, nice , clean professional place.
Stayed 1 night in May 2025

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, good location convenient for walking around and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Great staff and always helpful!!!
Stayed 3 nights in Jul 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very convenient, close to many tourist attractions. The only problem was the room very small and the mattress was so uncomfortable otherwise everything was great.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location malecon , ocean, old church, town square. Nice clean room nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities

Overnight

Lovely little boutique hotel. Very clean. Great service. The rooms were small but comfortable. I will stay again.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean nice little room, good ac, great price, nice staff, the malacon, the square
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

The Hotel and staff are great!!!
Stayed 5 nights in Feb 2024

8/10 Good

nutmeg

Liked: Staff & service, property conditions & facilities
Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Stayed 1 night in Apr 2025

8/10 Good

Kachollom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for a one night stay. Just to sleep and take a shower. Very close to the port. Staff was very friendly and ready to help. Not a place to stay for vacation.
Stayed 1 night in Dec 2023

6/10 Okay

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room. Very small
Stayed 1 night in Aug 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A generally all round good find in the town centre with everything walkable to the Málecon it's cafes & restaurants & also a supermarket. Equally to the centre of the San Felipe district for coffee,shops and the central square. The hotel itself is billed as a 2* but is better than that. It is clean & secure with a 24 hour reception & a small car park attached. It has lovely rooftop terrace with a bar open from 6pm local time with amazing views over Puerto Plata & accesible from the 2nd floor by another staircase. Well worth a stay for budget travellers & great value for money. The Bus station(Metro Tranaportes) is around 600 metres away walking time of 10 minutes but uphill on the way there. Puerto Plata itself is safe,very pretty old town. For travel options out there are taxi & motoconchos(motorbike taxis who you can spot as they wear orange gillets. The north of the country is clean,green & beautiful. Finally tours of local rum factory (Brugal) are available
Stayed 2 nights in Jan 2025

10/10 Excellent

Anicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like about this place was that it was near the beach
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, there was construction happening when we arrived so from the outside it looked a little wild but it was a beautiful hotel. The rooftop is so nice and huge. We would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The most amazing staff!!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place, stay there right away, you will like it.
Stayed 1 night in Dec 2024

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for vacation and relaxing time with family
Stayed 3 nights in Apr 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick seem less and with ease of transition
Stayed 1 night in Sep 2025

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great around there.
Stayed 1 night in Feb 2024