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“They were very welcoming and very helpful, as well as the food options were amazing. The resort was beautiful and very relaxing, 10/10 would recommend.”

“Very good ”

“Swimming pools are large and clean”

“The preferred pool closest to Dreams was the best.”

“Good ”

“Terrible customer service. Dirty and very humid rooms. Horrible food buffet the food in this hotel is very limited. People that work there are very rude. The hotel lacks of hospitality. Never will Go back to Punta Cana”

“員工友善”

“Everything was very nice people are nice and friendly”

“While the resort itself was beautiful and offered plenty of entertainment, the staff experience was mixed. The bartenders were fantastic—friendly, attentive, and always kept the energy up. However, outside the bars, many staff members seemed less welcoming and less engaging. Customer service felt inconsistent throughout the resort, which was disappointing given how stunning the property is. Overall, I enjoyed my stay and had a great time, but a warmer, more attentive staff would have made it……

“El servicio excelente y la propiedad muy acogedora y moderna”

“Terrible experiencia la verdad la habitación en la que me instalaron la ducha no funcionaba se rompió un tubo de la regadera, mucho olor a humedad, el aire no funcionaba hacía demasiada calor. La comida no es tan buena, las piscinas tienen limo (hongo) en los bordes y para completar me robaron artículos de mi habitación con lo cual no me resolvieron nada. Ni siquiera unas disculpas solo me estuvieron diciendo que estarían realizando una investigación y concluyeron diciéndome que no tenían……