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“The check-in to guest services transition could have been better organized. The jacuzzi in my room didn't work properly. It was serviced, but still didn't work properly. Very nice room otherwise. I don't drink alcohol. There were several occasions where I was given Pina coladas with alcohol even though I voiced loud and clear that I don't want alcohol in my drinks. You could hear festivities in the hallways when you were sleeping. Best restaurants were Los Torres and the Japanese restaurant.……

“Ok the good first… The pool is beautiful, the rooms are nice and well maintained, the staff is very helpful! The bad The food is not good unless you go to the restaurants and even at the restaurants it’s a very limited menu. The showers in the rooms leak out into the bathroom and the floor is always wet! It’s very hard to find a place at the pool that is peaceful. Lots of louder people and kids.”

“Very good ”

“Swimming pools are large and clean”

“Good ”

“Everything Excellent!09”

“Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella……

“員工友善”

“Food is no good”

“.”

“The property was relaxing but I did not like seeing the birds flying through and landing on the tables while we were having a meal in the opened restaurants also it was difficult communicating with the staff due to the language barrier”

“La peor experiencia sobre trato hacia mi persona y mi familia”

“I truly enjoyed my stayed. The staff is friendly and helpful.”