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Princesa Garden Island Resort and Spa

3.5 star property
Family-friendly resort with 3 restaurants and full-service spa

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Photo gallery for Princesa Garden Island Resort and Spa

In-room safe, desk, laptop workspace, soundproofing
Billiards
Ballroom
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
Located in Puerto Princesa City Centre, Princesa Garden Island Resort and Spa offers a peaceful retreat with a spa, outdoor pool complex with waterslide and children's pool. Three on-site restaurants serve Asian cuisine, and attentive staff enhance the stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Princesa Classic

In-room safe, desk, laptop workspace, soundproofing

Princesa Classic

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Rollaway/extra beds
  • 484 sq ft
  • Harbour view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Pool Access

In-room safe, desk, laptop workspace, soundproofing

Pool Access

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Rollaway/extra beds
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Water Villa

Balcony view

Water Villa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Rollaway/extra beds
  • 969 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Pool

In-room safe, desk, laptop workspace, soundproofing

Premier Pool

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Rollaway/extra beds
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite

In-room safe, desk, laptop workspace, soundproofing

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Rollaway/extra beds
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Double Pool

In-room safe, desk, laptop workspace, soundproofing

Double Pool

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Rollaway/extra beds
  • 1292 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Pool Access

In-room safe, desk, laptop workspace, soundproofing

Ocean Wing Pool Access

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Rollaway/extra beds
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Ocean Wing Princesa Classic

Bathroom

Ocean Wing Princesa Classic

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Rollaway/extra beds
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed
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About the area

Map
Brgy. Bancao-Bancao Canuigaran St., Puerto Princesa, Palawan, 5300

What's nearby

  • Palawan Special Battalion WW2 Memorial Museum - 19 min walk - 1.6 km
  • SM City Puerto Princesa - 5 min drive - 4.2 km
  • Hartman Beach - 6 min drive - 2.9 km
  • Puerto Princesa City Baywalk - 6 min drive - 5.2 km
  • Robinsons Place Palawan - 7 min drive - 7.0 km

Getting around

  • Puerto Princesa (PPS) - 11 min drive

Restaurants

  • ‪Catalina’s - ‬3 min drive
  • ‪Haim Chicken Inato - ‬3 min drive
  • ‪Balinsasyaw Seaside - ‬4 min walk
  • ‪Guni Guni - ‬3 min drive
  • ‪Ka Inato - ‬3 min drive

About this property

Princesa Garden Island Resort and Spa

Family-friendly resort located in Puerto Princesa City Centre
Consider a stay at Princesa Garden Island Resort and Spa and take advantage of a garden, dry cleaning/laundry services and a business centre. Treat yourself to some rest and relaxation at Hilot Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Asian cuisine. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, along with a waterslide
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • Newspapers in the reception, meeting rooms and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 78 rooms have comforts, such as fireplaces and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:00 AM to 6:30 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: PHP 1,500 for adults and PHP 750 for children
  • 3 restaurants

Restaurants on site

  • Rice
  • Sala Lounge
  • Tomato and Basil

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: PHP 3400
  • New Year's Eve (31 December) Gala Dinner per child: PHP 2000.00 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately PHP 1500 for adults and from PHP 750 for children
  • Airport shuttle fee: PHP 1000 per vehicle (one-way, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Princesa Garden Island Resort
Princesa Garden Island
Princesa Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort
Princesa Garden Island Resort and Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort Puerto Princesa

Frequently asked questions

Does Princesa Garden Island Resort and Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Princesa Garden Island Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Princesa Garden Island Resort and Spa?

Self-parking is free at this property.

What time is check-in at Princesa Garden Island Resort and Spa?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Princesa Garden Island Resort and Spa?

Checkout is at noon.

Does Princesa Garden Island Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1000 per vehicle applies.

Where is Princesa Garden Island Resort and Spa located?

This family-friendly Puerto Princesa resort is located near the airport, within 1 mi (2 km) of Daylight Hole Cave and Palawan Special Battalion WW2 Memorial Museum. NCCC Mall Palawan and SM City Puerto Princesa are also within 3 miles (5 km).

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Reviews

Princesa Garden Island Resort and Spa Reviews

8.2

Very good

8.6

Cleanliness

7.6

Location

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 247 out of 510 reviews
Rating 8 - Good. 141 out of 510 reviews
Rating 6 - Okay. 72 out of 510 reviews
Rating 4 - Poor. 20 out of 510 reviews
Rating 2 - Terrible. 30 out of 510 reviews

Reviews

8/10 Good

Andreas

Liked: Cleanliness, staff & service, room comfort
The largest pool in town Top restaurant Breakfast is exzellent.
Stayed 2 nights in May 2024

10/10 Excellent

Annamaria

Liked: Staff & service, amenities, property conditions & facilities
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Laila

Liked: Cleanliness, amenities, property conditions & facilities
wonderful pool, beautiful facility. Good place to rest prior to next leg of vacation.
Stayed 2 nights in Mar 2023

2/10 Terrible

Iyu

Disliked: Amenities, property conditions & facilities
Started with Bait and Switch by Expedia promoting something but failed to honor it!
Stayed 3 nights in May 2025

10/10 Excellent

Mogens Qvist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, pool, service and facilities for a short stay. Close to the airport and great for relaxing, visiting Puerto Princessa or a trip to the underground river. Only thing missing is the beach. :-)
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great and on the sulu sea. Getting into town takes a bit of time but tour operators pick you up and makes for an enjoyable day.
Stayed 3 nights in Sep 2023

8/10 Good

Carolyne Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are really friendly and accommodating and customer service oriented. The room is also great. I guess they can improve on providing bathrobes and additional towels for their rooms with jacuzzi or bathtub. I just have some concern on the parking of personal vehicle, it is far from the entrance or lobby and does not smell nice...
Stayed 1 night in Jul 2024

8/10 Good

Manu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifull resort beautifull swimming pool and kind and friendly staff. Receptionist team excellent room beautiful The only two remarks are about food : Food its not for 5 star hotel but quite poor selection many items not available i would rate 2/3 star. Second point the room should sold for discounted price as all day there is an annoying noice from the construction just inside the resort so u can t really relax in a swimming pool as a lot of noise
Stayed 8 nights in Dec 2023

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
The staff made us wait 2 hours for check in, & we asked for a 1:00 pm check out but was denied. We wanted to go to Honda Beach & asked for beach towels but they wanted to give us room bath towels!
Stayed 1 night in Mar 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay here as it was a great resort with a nice pool and excellent breakfast. We had a nice room which was enjoyable as was the ease to downtown and such. The two drawbacks were that is was under construction and so no gym was available. Also the beach access is actually limited and there is not just a beach you can walk out to. Those were disappointments, but overall I would come back here again.
Stayed 3 nights in Feb 2023

6/10 Okay

Richard G

Liked: Staff & service
It doesn’t have an easy access to the beach. The sandbar that they listed we have to wait until it’s low tide and it’s not convenient for our kids..
Stayed 3 nights in Sep 2023

2/10 Terrible

jeffrey

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

We left early.. NEVER AGAIN.

Worst hotel we have stayed in on our 3 week trip. Had big construction and made lots of noise during our two day stay. Not too mention a 45 min check in. I would not eat the breakfast buffet. It was not very good and I was it taking any chances. We ended up leaving after one nights stay bc of all the problems with the hotel and the front desk staff. Never again.
Stayed 2 nights in Aug 2024

6/10 Okay

cashi

Property was average. Upset about Expedia overcharging on off season for the water villa and it was not what we expected. The water around it was dirty and smelly due to dirty mangroves with stagnant water. We didn’t swim in the area. We tried to get a partial refund but the hotel manager avoided us and would not speak to us. Shame in Expedia for marking this place up. Locals paid for same villa $250 US dollars a night and we paid $650.
Stayed 1 night in Jun 2024

6/10 Okay

Can

Liked: Cleanliness, staff & service
Dear Puerto Princesa I recently had the pleasure of staying at your establishment for 5 days. I wanted to provide some feedback on my experience. Positives: 1. The kindness and professionalism of your employees stood out. They made our stay more enjoyable and comfortable. Areas for Improvement: 1. The food options were quite limited. Expanding the menu or offering more variety would greatly enhance the dining experience. 2. The internet connectivity needs significant improvement. During our stay, we faced challenges with the connection’s stability and speed. I hope you take this feedback constructively. It’s meant to help enhance the experience for future guests. Thank you for hosting us, and I look forward to seeing improvements on my next visit. Warm regards, Can TOKTAS
Stayed 6 nights in Aug 2023

4/10 Poor

ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall). The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff. The toilet in the bathroom clogged up every time we used it. Last but not least the Food!! Where do I begin… Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar Several times. Secondly, the staff need much more training in customer service & English. Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time). Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).
Stayed 2 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Amenities
Nice
Stayed 3 nights in Sep 2025

6/10 Okay

Jane

Liked: Staff & service
The property overall felt a little rundown and tired looking
Stayed 2 nights in Sep 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was not close to food options or exploring the city. Sometimes there was a trike available otherwise you would have to walk. That was the only downside, otherwise the resort was beautiful, staff were very friendly, and we had a great stay
Stayed 3 nights in Aug 2025

6/10 Okay

DONALD

Overall the hotel is nice but not a 4 star accommodation. Needs lots of maintenance. Work was ongoing. Hopefully when finished the resort will be modern and nicer. Paid $5 per night for an extra blanket in our room for our son. Very excessive. Limited dinning options and selection for international travelers. Pool area was nice, sandbar area not so much. Courteous staff overall. Hot water was inoperative for 2 nights of our 4 night stay. If we travel to Palawan again we will try another area. Puerto Princessa is not a travel destination for beach or relaxation.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent resort

Our stay at princesa was really good, after a problem with the air conditioning we were upgraded immediately without charge. The whole facility is well taken care of and works very good. All excursions were well taken care of by the staff. Princesa resort will be our choice on our next trip to palawan.
Stayed 3 nights in Jun 2025

6/10 Okay

DONALD

Overall the resort is nice. It needs maintenance. Maintenance was ongoing in one of the bldgs. Ours had no hot water for 2 days. They also charged $5 daily for an extra blanket.
Stayed 4 nights in May 2025

8/10 Good

BENSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Looking forward to our next visit.
Stayed 1 night in Jun 2025

8/10 Good

Fawn

Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
Stayed 3 nights in May 2025

10/10 Excellent

Mervin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing vacation with my family. The staff was super friendly and accommodating. Thank you all for everything!
Stayed 3 nights in May 2025

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I recently stayed at Garden Island Resort in Palawan for a short two-night visit. While I truly appreciated the kindness and helpfulness of the staff — they were consistently warm and accommodating — unfortunately, the overall condition of the resort left a lot to be desired. The grounds were noticeably unkempt, with many areas appearing neglected and dilapidated. While there were some spots that seemed to receive attention, large portions of the resort were in disrepair. The most glaring example was the area near the sandbar and pier. Though highlighted on the resort’s map, in reality, it was far from a picturesque spot — rotten wood, crumbling structures, and debris scattered around made it feel more abandoned than inviting. The food was mediocre at best, with limited variety and only a few restaurant options available. This added to the overall feeling that the resort lacked the level of care and quality one would expect from a vacation destination. While I’m grateful for the excellent service provided by the staff, the condition of the resort itself unfortunately overshadowed their efforts. Based on this experience, I wouldn’t recommend Garden Island Resort to others looking for a well-maintained and enjoyable getaway.
Stayed 2 nights in May 2025