The room at first night was small and there’s serious problem with the shower, the sewer was clogged and water flowed over all over the room all the way to the downstairs, we had to request to change to another room. Swimming pool at rooftop was not well maintained so the water looks not clean.
真實旅客
於 2021 年 11 月住了 1 晚
8/10 不錯
Kevin
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place. However, I was shocked that my room did not have a real window. There was one frosted pane. It was a dark dungeon
Kevin
於 2024 年 3 月住了 10 晚
10/10 優異
Garrett (Pearl)
2024年3月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
For a solo traveler, I would choose Casa Doña Susana every time. The views of the ocean are 270 degrees. The staff is diligent and accessible, beyond friendly, and professional. The location is very safe and backed away from the Main Street. I can’t wait until my next visit.
Garrett
於 2024 年 3 月住了 2 晚
8/10 不錯
David
伴侶同遊
2024年3月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is great. The beach and tons of restaurants are all within a few minutes. It felt very safe due to the front desk staff and security in the area. We had an issue with our room the first night and the staff was going to make us pay to switch rooms because the only room available was an upgrade, but in the end, they agreed to upgrade our room for no charge.
David
於 2024 年 3 月住了 6 晚
10/10 優異
Gabriel
伴侶同遊
2024年3月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and quiet hotel on a side street. Excellent location close to many restaurants and stores, 1 block from the beach.
Gabriel
於 2024 年 3 月住了 4 晚
10/10 優異
james
伴侶同遊
2024年3月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The VIP perk for one was extended to my wife as well so we had a wonderful breakfast each day of our stay. Issues were handled immediately and the hotel decor was appealing. If we go back to Peurto Vallarta it would book again. We did not opt for all inclusive as so many great restaurants are within walking distance. The metamorphosis spa is around the corner very good and always booked solid highly recommended.
james
於 2024 年 2 月住了 17 晚
8/10 不錯
Karen
伴侶同遊
2024年3月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is in an excellent location and has a beautiful roof top pool with food and drink options! The “Barman” was friendly, hilarious and the service outstanding! Big perk is you have access to two properties with Los Arcos providing a nice beach front option!