2 個室外泳池;躺椅

里約廣場套房度假村 - 馬勒孔中央家庭酒店的評價

2.5 out of 5
里約廣場套房度假村 - 馬勒孔中央家庭酒店
Calle Hidalgo No.116, Zona Centro, Puerto Vallarta, JAL

評價

7.8

不錯

10 分評分,優異;224 則評價中有 84 則" "
8 分評分,不錯;224 則評價中有 76 則" "
6 分評分,一般;224 則評價中有 29 則" "
4 分評分,欠佳;224 則評價中有 19 則" "
2 分評分,很差;224 則評價中有 16 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

7.2/10 

設施服務

7.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Sergio Antonio

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really like the location and the accommodation of the hotel itself. Staff was very friendly and helpful. Would go back and recommend this hotel.
於 2024 年 4 月住了 7 晚
Suites Plaza del Río 於 2024年4月25日的回應
Thank you very much for your rating and comment, Sergio.We loved having you with us.We hope to have you visit on your next vacation to the city.We wish you an excellent day.Regards.

10/10 優異

Shawn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 12 晚
Suites Plaza del Río 於 2024年4月21日的回應
Thank you very much for your rating, Shawn.We hope to have your visit during your vacation to the city.We loved having you with us.We wish you an excellent day.Regards.

10/10 優異

Danny

讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel close to everything very quit place for sleeping
於 2024 年 4 月住了 5 晚
Suites Plaza del Río 於 2024年4月17日的回應
Thank you very much for your comments, Danny.It is always good to read how much fun you had at our Hotel.We loved having you here with us.We hope to have your visit on your next vacation.See you until your next visit.Regards.

10/10 優異

Reginald

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at the property were very quick to respond to requests and were friendly. The complimentary coffee, tea and bread in the mornings was a very special and appreciated touch. Location is walking distance to Los Mortos Beach, Zona Romantica and endless dining options.
於 2024 年 4 月住了 3 晚
Suites Plaza del Río 於 2024年4月12日的回應
Thank you for your comments, Reginald.We loved having you with us.We hope to have you visit on your next vacation to the city.We wish you an excellent day.Regards.

2/10 很差

Rita and John

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Make sure to ask for an exterior room. It is a clean Mexican hotel with one and two bedroom suites. Kitchen with refrigerator is convenient. While there are cement couches with pillows , there was no comfortable place to sit. Our two bedroom was interior with no access to any view except an interior space.
於 2024 年 3 月住了 7 晚
Suites Plaza del Río 於 2024年3月14日的回應
Thank you very much for your comments, Rita and John.Your comments are very important to us, as they help us identify our areas of opportunity so we can work on them.We hope to have your visit in the future, but now in a room with a balcony to make your experience better.We wish you an excellent day.Regards.

10/10 優異

Richard

伴侶同遊
讚好:整潔度和職員與服務
Acoustics in building were challenging. The voices of guests and housecleaning travelled up courtyard all hours of the day. Also why are they moving garbage cans and dragging furniture at 2;00 am every morning?
於 2024 年 2 月住了 7 晚
Suites Plaza del Río 於 2024年2月20日的回應
Good afternoon, Richard.Thank you very much for taking the time to leave us your comments.We loved having you with us.Your comments are very important as they help us know what our areas of opportunity are and work on them.We hope to have you visit on your next vacation to the city.We wish you a great day.Regards.

8/10 不錯

Nathaniel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 14 晚
Suites Plaza del Río 於 2024年2月2日的回應
Thank you very much for your rating, Nathaniel.We would have loved for you to write to us what you liked and what you didn't like about our Hotel, so we would know what areas of opportunity we can work on.We loved having you with us We hope to see you again.Greetings.

10/10 優異

Guljit

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I wish they have breakfast available
於 2023 年 12 月住了 6 晚
Suites Plaza del Río 於 2024年2月2日的回應
Thank you very much for your rating, Guljit.We loved having you with us We hope to see you again on your next vacation.Regarding your suggestion, we will take it into consideration and provide it to our management.We wish you an excellent day.Regards

4/10 欠佳

Shauvon

不滿:職員與服務
於 2023 年 11 月住了 8 晚
suites 於 2024年1月11日的回應
Buenas tardes Shauvon. Muchas gracias por su comentario, nos encantaria conocer las molestias hacia nosotros para poder mejorar. Se lo agradeceriamos mucho.

8/10 不錯

Randy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location to everything was great. Beds are too hard.
於 2023 年 12 月住了 2 晚
Suites Plaza del Río 於 2024年1月10日的回應
Thank you very much for your rating, Randy.We were very pleased to have had you with us in our Hotel.Thank you very much for telling us how we can improve.We always take your comments into consideration to give you an even better service.We hope to have you visit on your next vacation to the city.We wish you an excellent day.Regards.

10/10 優異

Rudolph

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is very convenient to the Malacon and the El Centro shops and restaurants. It is quaint, with a beautiful pool and garden area on the top floor.
於 2023 年 12 月住了 1 晚
suites 於 2024年1月2日的回應
Hello Rudolph we appreciate your review!! Looking foward to see back again!!

10/10 優異

Doreen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great spot
Love this place. This was my 8th visit since 2013. Hotel is steadily improving with better wifi. Pool area looks great! Affordable with cooking facilities. Great location. Special shout out to Marco at the front desk.
於 2023 年 12 月住了 9 晚
suites 於 2024年1月2日的回應
Thank you Doreen! Nice to hear from you! We appreciate your comments, looking foward to see back againg!!!

8/10 不錯

Alaina

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 7 晚
suites 於 2023年12月26日的回應
Hello Alaina!! thank you for you rewiew!!!See you soon!!!

10/10 優異

Sherry

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our balcony view of the river was beautiful. The rooms were spacious and the pool area was clean and well-maintained.
於 2023 年 11 月住了 23 晚
suites 於 2023年12月26日的回應
Hello Sherry!!! nice to hear from you! we are glad you had a i god time!!!Looking foward to see you soon!!!

8/10 不錯

Janet

伴侶同遊
讚好:整潔度和職員與服務
The staff here are wonderful. Friendly and kind. Helped us find a cheap uber. Good sense of humour. Just very lovely humans.
於 2023 年 12 月住了 7 晚
suites 於 2023年12月26日的回應
Hello Janet!! We loved your reviews!! we hope to host you back again!!!

10/10 優異

Susan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We loved the location, roof top pools and patio (but disappointed that none of them were even 4 feet deep) Elevator was definitely a plus. The room was very spacious and the staff helpful.
於 2023 年 12 月住了 2 晚
suites 於 2023年12月26日的回應
Thank you Susan We appreciate your reviews!! looking foward to see you back againg!!

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 9 晚
suites 於 2023年12月12日的回應
Hola Michael, agradecemos sus comentarios, lo esperamos pronto!!!!

8/10 不錯

Danielle

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We liked the hotel. Well located, old charm and small. We were lucky to have a suite on a quiet street! Pools not really pools! None of the 3 is suitable for swimming. Disappointed! Clean. Immaculate beds with nice pillows and cases.
於 2023 年 11 月住了 14 晚
Suites Plaza del Río 於 2023年12月5日的回應
Good morning, Danielle.Thank you for your comments.We were very pleased to have you here with us.Your comments are very important to us as they help us work in our areas of opportunity.We look forward to your visit again at our Hotel.Regards.

8/10 不錯

Gaston

讚好:整潔度
於 2023 年 11 月住了 7 晚
Suites Plaza del Río 於 2024年1月10日的回應
Thank you very much for your rating, Gaston.We were very pleased to have had you with us in our Hotel.We would have loved to know your opinions or points of view that made you not give us a 5/5 rating.We hope to have you visit on your next vacation to the city.We wish you an excellent day.Greetings.

10/10 優異

Cameron

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location to all the things downtown has to offer
於 2023 年 11 月住了 10 晚
Suites Plaza del Río 於 2023年11月20日的回應
Thank you for your comments, Cameron We were very pleased to have had you in our Hotel.We look forward to your visit again on your next vacation.Regards.

8/10 不錯

MICHELLE

讚好:整潔度、職員與服務和住宿狀況
Nice & clean property
於 2023 年 11 月住了 11 晚
Suites Plaza del Río 於 2023年11月19日的回應
Thank you for your comments, Michelle Your comments help us a lot to work in our areas of opportunity.We were very pleased to have you in our hotel.We hope to see you here again.Regards

10/10 優異

Kylee

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Suites Plaza del Río 於 2023年11月3日的回應
Thank you very much for your rating, Kylee We were very happy to have you in our hotel.We hope to continue having your visits.We hope to see you soon.Regards.

8/10 不錯

Ryan

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Nice little hotel.
For an older hotel it's pretty nice. It would be suitble if you had a small family and wanted to hang around Puerto Vallarta for a week or so.
於 2023 年 10 月住了 1 晚
Suites Plaza del Río 於 2023年10月18日的回應
Thank you for your comments, Ryan We were very pleased to have you in our hotel.We hope to have your visit on your next vacation to the city.Regards

10/10 優異

Keith

讚好:整潔度、住宿狀況和客房舒適度
Highly recommend
Very nice place and excellent and helpful staff.
於 2023 年 10 月住了 3 晚
Suites Plaza del Río 於 2023年10月18日的回應
Thank you for your comments, Keith We were very pleased to have had you stay at our hotel.We hope to have your visit on your next vacation to the city.Regards.

10/10 優異

Donna

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice place to stay . Really enjoyed the rooftop area. Location is excellent.
於 2023 年 9 月住了 4 晚
Suites Plaza del Río 於 2023年10月12日的回應
Thank you for your comments, Donna Your comments are very important to us.We hope to have your visit on your next vacation in the city.Regards.

6/10 一般

Dorie

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The place was ok for a very short stay. Our first room had no windows! We booked 3 weeks. Not like shown online. Don’t take your shoes off in the room. Your feet will be sticky black, but maids will tell you they wash the floors daily.😂 We stayed in two rooms and each room floor was filthy. We had them wash the floors, and then was slightly better. They don’t give you fresh dishcloths for washing dishes. They are dirty they told me they don’t wash them ever. I asked them to wash the cloths and please give me a new one, and the maids had a fit. Eduardo also had a fit and was rude to us about it! He is not very nice or accommodating. If you don’t book with agent, hotel treats you like crap. Lesson learned. Rosalio is the nicest, most reasonable. There is a washing machine that you can use, and Eduardo lied to me and said “no there isn’t”, and that I had to pay full Price. Everyone else told us it was free to use at my discretion. He cheated me $40! He was on the side of his disgruntled and lazy maids. We were put on the floor you walked two floors up. The younger maid on our was rude and always scowling at us. She would never say hello or smile: Because we asked her to do their job? We tipped very well every single day even in spite of their horrid attitudes to us. Our mistake was not booking through agent where their reputation is at stake. The pools are kiddie wading pools. 12-36” deep. No hot tub. They don’t clean the toilets up there either. Always dirty.
於 2023 年 4 月住了 21 晚
Suites Plaza del Río 於 2023年9月10日的回應
Hello, Dorie.We are very sorry that your stay was not as it should have been.Your comments help us a lot to improve in our areas of opportunity.We will follow up on your case.Regards.

10/10 優異

Alexandra

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Suites Plaza del Río 於 2023年9月4日的回應
Muchas gracias por tu calificación.Sus comentarios y calificaciones son muy importantes para nosotros.Esperamos contar con tu visita en tus próximas vacaciones.Saludos

10/10 優異

Lorinda Tess

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed with my family. 3 kids in total. Loved the pools upstairs and the location is perfect. Loved the feel and freedom of the kitchenette to cook. Ordered in sometimes and had room cleaned daily. Many other families stayed as well. Staff came to help set up the safe first day and called taxi for airport on our last day. Excellent experience as a first time traveller.
於 2023 年 8 月住了 5 晚
Suites Plaza del Río 於 2023年8月20日的回應
Thank you very much for your comments, Lorinda.Your comments are very important to us.We are very happy to know that your stay was as you expected.We hope to have the opportunity to see you again soon at our hotel.Regards.

8/10 不錯

lorena

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy buen lugar
於 2023 年 8 月住了 2 晚
Suites Plaza del Río 於 2023年8月17日的回應
Muchas gracias por tus comentarios, Lorena.Esperamos contar con tu visita pronto nuevamente.Saludos

2/10 很差

Jason

不滿:整潔度、職員與服務和住宿狀況
Suites Plaza del Río 於 2023年8月15日的回應
Hi, Jason. We would love for you to leave us a comment to find out what you didn't like about our hotel.Greetings.

4/10 欠佳

Jose Isaac

家人同遊, 商務旅客
不滿:職員與服務
El personal no esta capacitado, tardan mucho en atenderte
於 2023 年 7 月住了 1 晚
Suites Plaza del Río 於 2023年7月30日的回應
Muchas gracias por tus comentarios, José.Lamentamos que el proceso no haya sido lo suficientemente ágil como lo esperabas.Tus comentarios nos ayudan mucho para mejorar nuestras áreas de oportunidad.Esperamos tener la oportunidad de hospedarte en el futuro.Saludos.

10/10 優異

Mayra Yudith

於 2023 年 7 月住了 1 晚
Suites Plaza del Río 於 2023年7月25日的回應
Muchas gracias su calificación, Mayra.Agradecemos mucho el que nos haya elegido como su opción para alojarse en la ciudad.Esperamos contar con su visita nuevamente.Saludos

6/10 一般

Juan Carlos Almazan

於 2023 年 7 月住了 7 晚
Suites Plaza del Río 於 2023年7月25日的回應
Thank you very much for taking the time and rating us, Juan Carlos.We would have loved you to leave us a comment to find out what made you not rate us with a higher score.So we could work in that area of opportunity.We hope to see you again soon.Greetings.

2/10 很差

Dacy (denver)

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Suites Plaza del Río 於 2023年7月11日的回應
Good morning, Dacy.We regret that your stay at our hotel has not been as you would have liked. We would have loved you to tell us what made you give us that rating since we continually work on our areas of opportunity based on what guests tell us.We hope that in the future you will give us the opportunity to stay at our Hotel again.Have a great day.Greetings

10/10 優異

Grant

於 2023 年 6 月住了 12 晚
Suites Plaza del Río 於 2023年7月25日的回應
Thank you very much for the rating, Grant.We hope to see you again soon.Greetings.

8/10 不錯

Yadira

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Property was within walking distance to the malecon, the chapel, beach and markets. Great location. Rooms are basically small apartments a bit outdated but great overall.
於 2023 年 6 月住了 4 晚
Suites Plaza del Río 於 2023年7月2日的回應
Thank you very much for your visit, Yadira.Your comments mean a lot to us.We hope to have your visit again Greetings

8/10 不錯

Mario Adrian

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 3 晚
Suites Plaza del Río 於 2023年7月2日的回應
Muchas gracias por tu visita, Mario.Nos dio mucho gusto que nos eligieras como tu opción para hospedarte en la ciudad Esperamos contar con tu visita nuevamente.Saludos

10/10 優異

Ivan

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Suites Plaza del Rio is a great property right smack in the middle of what they call Downtown Puerto Vallarta and Romantic Zone. It's a two block walk from the hotel to the Malecon. There's plenty of shopping around the place. The Suite Plaza isn't a luxuries resort. Nor is it a Motel 6. It's a great place in a great location. It's a family type property. I stayed in a two bedroom two bath suite. It has a kitchen, balcony and living room. The AC is nice and cold. The bathrooms are small. This is my second stay in this hotel. It has a pool, but I never seen or used it. Every time I've stayed, I've always felt what it would be like if it was my own apartment. Yes, that's how it feels. Your own apartment in Puerto Vallarta.
於 2023 年 6 月住了 5 晚
Suites Plaza del Río 於 2023年6月29日的回應
Thank you very much for your visit, Mr. Ivan We deeply appreciate your words and what you think of our Hotel We hope to have your visit many more times.We send you warm greetings from the Suites Plaza Del Río family

10/10 優異

Kelly

親子同遊
讚好:整潔度和住宿狀況
This is Vallartas best keep secret. Perfect location and gorgeous views from the pool. Cleanliness was incredible and staff were super friendly!
Suites Plaza del Río 於 2023年6月22日的回應
Thank you very much for your visit, Kelly. Your comments mean a lot to us We hope to see you again soon.Greetings

6/10 一般

Albina

伴侶同遊
讚好:整潔度和職員與服務
The location of the property is perfect for Simone wishing to explore Old Vallarta. However, the place could use major renovations. The bathroom smelled horrible due to old plumbing. We had to close the door or run water to be rid of the smell. The only AC in the suite is in the bedroom so good luck hanging out in the living room area. The only TV is in the living room so watching tv in a cool room was impossible. The staff is very friendly and helpful.
於 2023 年 5 月住了 4 晚
Suites Plaza del Río 於 2023年6月19日的回應
Thank you very much for your visit and for your comments Mr. Albina.Your comments help us a lot to improve our service and guarantee an excellent service.We hope to have another opportunity to host you in the future so that you can see how our service has improved.Excellent day, Mr. Albina.

4/10 欠佳

Jose

不滿:整潔度、職員與服務和住宿狀況
Would not stay here again.
於 2023 年 6 月住了 6 晚
Angel 於 2023年6月13日的回應
Hello, Mr. Jose. We're very sorry that your experience has not been the best we can provide.¿Could you tell me what happened to follow up on your case?

10/10 優異

Kayla

於 2023 年 6 月住了 3 晚
Suites Plaza del Río 於 2023年7月2日的回應
Thank you very much for your visit, Kayla.We were very pleased that you chose us as your option to stay in the city.We hope to have your visit again Greetings

8/10 不錯

Todd

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Location location location. Just two suspension bridges away from zona romantica and two blocks to el centro. Los muertos beach an easy walk. Pretty basic accommodations, but clean. You get what you pay for. Location can’t be beat.
於 2023 年 6 月住了 2 晚
suites 於 2023年6月7日的回應
Hello Todd, we appreciate your reviews!!! looking foward to have you back again!!!

10/10 優異

LUIS

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 5 晚
suites 於 2023年6月5日的回應
muchas gracias Luis, apreciamos su evaluacion!!!!

6/10 一般

Elena

於 2023 年 5 月住了 6 晚
Suites Plaza del Río 於 2023年6月20日的回應
Thank you for your visit, Elena Could you tell us by message what was the reason why you felt that your stay at our hotel was not the best.We hope to see you again soon.Greetings

8/10 不錯

Serge

讚好:整潔度和職員與服務
Hotel is old that would benefit if the furniture is updated but for the right price I would rent again. Hotel has very nice location and an easy walk to main attractions in zone Romantico, Centro and Malecon
suites 於 2023年5月12日的回應
Hello Serger, thank for you comments !!! have a nide day!!

10/10 優異

Rene

家人同遊
讚好:整潔度、職員與服務和設施服務
Buen servicio calidad/precio
於 2023 年 5 月住了 1 晚
suites 於 2023年5月5日的回應
Hola Rene, agradecemos sus comentarios!!!! Lo esperamos pronto!!!!

10/10 優異

Deneen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Summary Review
Great location for us walking is our best mode of movement in this area. Plenty of things to do and see and eat. The establishment is older but extremely spacious and is clean. We would stay again as well as refer friends and family. Good value.
於 2023 年 4 月住了 7 晚
suites 於 2023年4月26日的回應
Hello Deneen!! We are glad you pleased to hear had a great time!!!See you back again!!!

10/10 優異

Aurore

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel. Walking distance from everything in downtown PV. The windows are very thin though, which let through the sound of the street. Also some clients are not respectful and are quite noisy as well. Would stay there again if I wanted to come back another time.
於 2023 年 4 月住了 3 晚
iguana 於 2023年4月13日的回應
Hello Aurore, we are glad hear from you, and we will be gladd to host you once again!!!

10/10 優異

Jorge Arturo

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 5 晚
suites 於 2023年4月13日的回應
Señor Jorge agradecemos sus comentarios!!! Lo vemos en sus proximas vacaciones!!!