I stayed at this hotel for 7-days. The room I had (#3) was large, with its own small balcony. The bathroom was more than adequate. The hot water did take a little time to warmup, but hey, this is the Galapagos. The owner and his wife (and family as well) was always available for any questions that I had. Not everyone spoke English, but again, this is the Galápagos, immerse yourself in the culture and you will get along just fine. I will stay at this hotel again. With just a short walk to downtown, and many small food stores in the neighborhood, you can easily visit grocery stores for food. You may have heard that you need cash USD in the Galápagos, absolutely true! Cary cash everywhere you go, cash is king! Economical laundry services are also done at the hotel. Don’t let the area around the hotel scare you off, things are being built up and the immediate area is under a renovation of sorts. Get ready to say, Hola, 200 times a day, the people in the Galápagos are very friendly!