「This is a new hotel and has been set out very well. There are a lot of power points that are easily accessible. Great lighting with good controls. Air conditioning was easy to use and responsive. Very central location and great service from the staff. 」
「Excellent location. Easy to get around with the Melbourne Central Station of the free city tram in walking distance. State Library is also 3-5 minutes walk away.
Just the washing machines in the self laundry are not clean for use if you happen to need the service.」
「The hotel room is modern and cozy, however the soundproof is terrible as I can almost hear everything from my next door, and the door of shower does not sealed properly so there is always a flood after each shower. I commented this to the staffs when I was checking out, and apparently it is a known issue if you are unlucky enough as myself to get one of the connected rooms without any prior notification.」
「I recently stayed in this hotel for three nights, which exceeded my expectations. At first glance, it may resemble a motel from the outside, but as soon as you step into your room, you're transported into a world of luxury and elegance.
The room itself is a masterpiece of modern design. It's spacious, tastefully decorated, and equipped with all the amenities you'd expect from a five-star hotel. What truly stood out to me were the bright lights in the room that could be easily adjusted to create...
"Convenient location. Staff was very nice. We stored our luggage at the concierge after check out but came back a couple of times to repack the stuff. But the staff had no complaints and greeted us every time with smiles. Love their services. "
"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory.
Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so.
We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time.
It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests.
"
