魁北克旅館酒店位於魁北克的聖佛依-西勒-魯日角,既在購物區,又鄰近高爾夫球場。自問好動的你,一定要到訪聖福瓦信天翁高爾夫俱樂部及都會哥爾夫球俱樂部!而此區的自然風光可於雅克卡蒂亞海灘公園盡覽無遺。Club de Golf de Cap-Rouge 哥爾夫球俱樂部及勞里埃魁北克是旅客推介的另外兩個好去處。
The place is acceptable, although it appears slightly different from the website photo.
Meizi
於 2024 年 3 月住了 1 晚
10/10 優異
Paulo
2024年3月29日
讚好:職員與服務、設施服務和住宿狀況
la piscine
Paulo
於 2024 年 3 月住了 2 晚
8/10 不錯
Sylvie
伴侶同遊
2024年3月29日
讚好:職員與服務、設施服務和住宿狀況
Très bien, belle piscine, les jardins sont tres agréable !
Sylvie
於 2024 年 3 月住了 1 晚
8/10 不錯
Regis
2024年3月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rapport qualité prix excellent
Regis
於 2024 年 3 月住了 1 晚
10/10 優異
Marie-Josée
2024年3月27日
讚好:整潔度、職員與服務和住宿狀況
Très beau séjour
Marie-Josée
於 2024 年 3 月住了 2 晚
2/10 很差
Diana
商務旅客
2024年3月27日
不滿:職員與服務
The General Managet (Madame King) of this property is one of the WORST humans I have ever met. I stay in a lot of hotels due to work and I would NEVER stay here again - would rather sleep in my car. The bed was terribly uncomfortable too.
I stayed one night (booked for 2) and needed to cancel my second night due to a work commitment. Because it was less then 24 hours notice - I heard every excuse from I needed to read my agreement with Expedia to it’s a busy season - so the answer is NO!!! So I paid for 2 nights and accepted that Madame King does not know anything about customer service and has no compassion for exceptions.
I called Expedia and they told me because I paid at the property that Madame King has full discretion to give me a refund or not …. She was rude and walked away from me.
I called JARO (owners of the hotel chain) and they told me that Madame King makes all the decisions for this property - apparently her Boss is the owner and he does not get involved - which is a shame, because she is not customer service qualified to do her job. No one else can make a decision here. Unbelievably Horrible experience.
I will continue to post a review EVERYDAY on every site that they are on - until I can get some resolution to my complaint - or be able to talk to anyone but Madame King.
I do NOT recommend this establishment (I can not speak to the other 6 properties they own) but I would NEVER stay at any of them if this is the leadership they have in place.