Lenin is an excellent photographer who understands when to step in and assist without invading the guests' privacy. It would be beneficial to promote him to a higher, more visible position where he can help with small tasks, such as taking photos and providing useful information to guests, without being tied to his desk at the front entrance.
Jerald
於 2025 年 6 月住了 1 晚
10/10 優異
REJITH
商務旅客
2025 年 6 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always good stay right by the lake
REJITH
於 2025 年 6 月住了 1 晚
6/10 一般
Prakash
親子同遊
2025 年 4 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast sub-par. High tea only has some unhealthy fried options.
Prakash
於 2025 年 4 月住了 2 晚
10/10 優異
Seema
家人同遊
2025 年 3 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property that was enjoyed by the entire family
Seema
於 2025 年 3 月住了 3 晚
10/10 優異
joseph
家人同遊
2025 年 1 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the best in the area
joseph
於 2025 年 1 月住了 3 晚
10/10 優異
Liam
伴侶同遊
2025 年 1 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Leela Ashtamudi is a truly beautiful hotel with a prime position overlooking the backwaters. The staff were excellent. The complementary high tea and house boat cruise really made our stay in Kollam.
Our room was of a very high standard but tired in areas, as were some parts of the hotel.
Overall excellent but management could really do with investing in maintenance/upgrade to make this a truly world class destination.
Liam
於 2024 年 12 月住了 1 晚
8/10 不錯
Vimal
伴侶同遊
2025 年 1 月 7 日
讚好:職員與服務
不滿:住宿狀況
Rooms needs to be renovated to the five stars hotel level, specially bathrooms. There were hard water marks everywhere in the bathroom also on a wood floor in the main area of our room. Someone probably spilled something on a hardwood floor previously.
Buffet breakfast and dinner is average, food was not hot, waiter had to warm our food in the microwave. I would not consider this hotel as a five stars property.
Vimal
於 2025 年 1 月住了 1 晚
10/10 優異
sid
2025 年 1 月 6 日
讚好:整潔度
sid
於 2025 年 1 月住了 1 晚
2/10 很差
Ajith
2025 年 1 月 2 日
不滿:整潔度、職員與服務和住宿狀況
Ajith
於 2024 年 12 月住了 1 晚
8/10 不錯
Prema
2024 年 12 月 31 日
Prema
於 2024 年 12 月住了 3 晚
2/10 很差
arun
2024 年 12 月 27 日
arun
於 2024 年 12 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2024 年 12 月 23 日
真實旅客
於 2024 年 12 月住了 1 晚
8/10 不錯
Geetha
家人同遊
2024 年 12 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the best property in Kollam. The views of the Ashtamudi lake and the surrounding scenery are both jaw dropping. Breakfast is a grand feast! Staff is responsive and very helpful. I always stay here when I’m in Kollam.
Geetha
於 2024 年 11 月住了 3 晚
10/10 優異
Indera
2024 年 11 月 21 日
Indera
於 2024 年 10 月住了 1 晚
10/10 優異
Christophe
2024 年 11 月 1 日
讚好:整潔度、住宿狀況和客房舒適度
Christophe
於 2024 年 10 月住了 1 晚
10/10 優異
dijil
2024 年 10 月 24 日
dijil
於 2024 年 9 月住了 2 晚
8/10 不錯
Sreeraj
家人同遊
2024 年 10 月 13 日
讚好:整潔度和設施服務
I like the view
Sreeraj
於 2024 年 10 月住了 1 晚
10/10 優異
Sheena
2024 年 10 月 9 日
讚好:整潔度、職員與服務和住宿狀況
good customer service. only downside is you need to book taxi thru hotel front desk to go out. Hotel charge 3X for the taxi fair.
Sheena
於 2024 年 9 月住了 3 晚
2/10 很差
suresh
家人同遊
2024 年 10 月 7 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The bathrooms smelled, dirty and old. This is not a 5 start resort. This place is nasty to stay. The smell was awful. I asked to speak to manager and he never came to talk. The staff were clueless
suresh
於 2024 年 9 月住了 7 晚
8/10 不錯
SUJI
多人同遊
2024 年 10 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Food was average, same option for everyday
SUJI
於 2024 年 9 月住了 2 晚
2/10 很差
Benny
親子同遊, 多人同遊
2024 年 10 月 4 日
不滿:整潔度、設施服務和住宿狀況
The above ratings speak for itself. This was a very disappointing stay. Arrived late and my room smelled like the septic system was leaking. I asked the hotel to fix it but unfortunately had to ask every day for my 6 day stay. I didn’t get hot water in my shower and had to repeatedly ask to get this fixed but no luck. The front desk offered to put me and my group in different rooms but ended up smaller rooms with same smell.
Benny
於 2024 年 9 月住了 7 晚
2/10 很差
Benny
親子同遊, 多人同遊
2024 年 10 月 3 日
不滿:整潔度、設施服務和住宿狀況
Benny
於 2024 年 9 月住了 7 晚
10/10 優異
David
2024 年 9 月 2 日
The pick of Kollam
Great staff. High tea was a surprise and the buffet breakfast superb
David
於 2024 年 9 月住了 1 晚
10/10 優異
Nidhi
家人同遊
2024 年 7 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and facility . Would love to visit again .