Jakarta RSCM Hotels

"Excellent service and views, though rooms are more standard than expected for a Mandarin Oriental. Jakarta was an unexpected stop on my journey home, and I booked the Mandarin Oriental at the last minute. The price was surprisingly reasonable for a Mandarin Oriental, though it’s clear why it’s not as expensive as some of the group’s other locations worldwide — it doesn’t have the same “flash” or ultra-luxury feel you might find in, say, Taiwan. What really stood out was the service, which went above and beyond. I had a problem with a taxi attempting to overcharge me and even pretend my payment hadn’t gone through, but the concierge quickly sorted it out and personally ensured I was protected. I requested a high floor and a good view — not only did I get both, but I was also upgraded. A welcome drink on arrival was a nice touch, and the staff were consistently attentive. The restaurants were great — I tried the cake shop and the level-two restaurant, both of which were excellent and reasonably priced. The location is also very convenient, with a shopping center just across the road, which was perfect for my six-hour stay. As for the room, while the view was spectacular, the room itself was quite standard — clean and functional, but not the standout luxury you might expect from a Mandarin Oriental. Overall, this hotel offers outstanding service, location, and views, making it an excellent choice for a short stay, though the rooms themselves are more average in style and fi"

"The general standard is that of perfection. Guests are treated as treasured visitors. The service is personal, faultless and effective. The room was elegantly palatial. The housekeeping is immaculate and professional. The restaurant is sublime. The food is superb. In my opinion, the location is the best in Jakarta. I cannot wait to return to The Hermitage."

"Staff were fantastic, the room and facilities were great."

"The manager surprised my wife and I with some local chocolates for our honeymoon. They were incredibly kind!"

"Not so much food options around, unless you go to the next-door mall."

"The club lounge was excellent "

"Amazing staff. Clean beyond imagination. The price to quality is not real. Getting top notch service. Highly recommended. Will definitely consider Holiday inn for all my future trips to Jakarta "

"convenient area"

"Excellent stay — great hotel, super helpful staff, especially Saskia who was very cooperative and helpful."