Uthamapalayam Ramakkalmedu Lookout Hotels

"This was a great stay - everything is top notch - lovely room, great food, friendly staff, good service etc. The grounds around the hotel are especially nice. The pool - and views from it - are especially impressive! "

"All good but there was a confusion about breakfast. Hotel staff told me that breakfast was not included but when I booked it clearly says breakfast included. Someone the hotel.com communication with Grand hotel did not mention about free breakfast. This caused confusion and time. When sending communication to the hotel please mention about breakfast is included. This will help the process. Please clarify why this confusion. "

"The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407 which they still haven’t done. "

"I had the pleasure of spending eight fabulous days at the Le Montfort and what an incredible experience it has been. While there are so many facets to enjoying this place what stood out most is the very kind, loving people that work here. The attentiveness of each and every team member is astounding and the best kindness in doing what they do. I can see the passion camaraderie shared by them to being a close knit family all with a common goal to make this hotel outstanding and treat each other and the guests with gentleness and kindness. Getting to the hotel was an adventure within itself. Passing through Munnar and winding up the beautiful mountains, each turn has beauty and then arriving at this remote and secluded location. The view from the hotel of the surrounding mountains and beautiful valley below is incredible; just the way nature intended it to be. Greeted at the front entrance by India’s Most Beautiful Pageant members :) you will immediately feel the peace and kindness entering the property. The front desk made everything very smooth and I got to experience three different rooms and suites while here. A jungle view with the sounds of nature right out the front of my balcony. The south facing suite with amazing views of the valley below. You will truly be treated like royalty here and all resources are used to provide a lovely welcome. All the staff are gems from GM Arun, to manager Dinesh, Rakhi tour executive extraordinaire and EVERYONE ELSE ON THE TEAM"

"Very nice hotel. Great staff, super kind. Not much around so it was quiet besides staff calling me twice asking me if I ordered food while I was trying to sleep."

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"We stayed here because the description says 1 minute walk from Peryvar Reserve, it is not. 15 to 20 mins out of Kumily up a very bumpy track. No atmosphere at all. No yoga offered. Evening meal not good, I complained but ignored. Chef shouting in the kitchen. Pool green. Restaurant service not good at all. The best feature is the great taxi driver who works for the hotel. Although it was a VERY expensive service. Check the details before you book. "

"We booked a luxury double too"

"We really enjoyed our stay at Reen resorts. The Resort truly feels like so relaxing. "