Reno Rancho San Rafael Park Hotels

"Room was sort of loud. Food seemed limited compared to other resorts in Reno. Otherwise clean and pool is great. Would go back. "

"I reserved a non smoking room, however the room reeked of smoke my entire time there. No available rooms to switch to and when the front desk recommended a machine to clean the air it took them forever to bring it and not only that I had to be out of the room for more than an hour. This machine only cleaned the air for like 2hrs and the smoke smell returned."

"It was a good stay not going back "

" Clean room, nice staff. Wish they had a lounge area without a bar or slots. Just some comfortable chairs by check in would be nice."

"The rooms were OK. Multiple elevators broke down the night that we stayed there and I got stuck in one of the elevators. It was hot and I ended up having a panic attack. By the time they opened the door, I was on the 18th floor. I walked up to the 23rd floor. When I called down to ask if the elevators were fixed the front desk person says “I haven’t been told that they were broken.” dismissing my concerns about getting on a broken elevator. They should have a warning that they have old elevators that may break down. There were other guests that were also stuck in the elevator. One guest was stuck for over an hour. The staff dismissed it like it happens all the time. There was no empathy from any of the staff that I talked to, except for the security officer. "

" setisfied "

"100% recommend "

"Excellent spot for a conference at the University! While other people were walking to their cars to drive to their hotels, we were already back in our warm house. Charming details throughout!"

"Saf was a wonderful host. Everything was just as we expected. The neighborhood was very quiet. It was in close proximity to all the places we planned to go."