里诺威尔伯·D·梅中心附近酒店

“My husband booked this hotel because he thought it was cool that it was an older building and the rooms were only in the 2nd and 3rd floor above a bar & restaurant. The room looked cute- modern decor in an old building. I’m not a neat freak but I do inspect the room. We hadn’t touched the bed and right there under the decor pillow lay two long stands of hair that was clearly not either of ours. Yuck. In the shower, I found several pieces of hair. The sink didn’t look clean, either but I had……

“OK吧，再去的话还会入住的。”

“I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations. I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed. First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose……

“It’s really convenient, I’ll choose this hotel again.”

“Staffs are friendly and provide really helpful information!”

“Very clean and pet friendly.”

“Very convenient location in downtown Reno. It was walking distance to everything I needed. The staff were very helpful. The telephones in the room do not work. I was only trying to use the phone to call the front desk to get the wifi password which was not given at check-in. Clean and soundproof facility.”

“太過嘈雜，無法睡眠”

“The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening.”

“Overall, the stay was good. The room was clean and tidy. The front desk staff were friendly. Check-in and check-out were very smooth. The hotel's location is convenient. The only minor drawback is that parking costs extra. It would be ideal if free parking were available.”

“This hotel was very different than what i have ever stayed in. The room was small and reminded me of a college dorm room yet modern. The layout of the room was not well thought out either.”

“Very good free breakfast”