Dear Karthik,Thank you for sharing your thoughts with us. We understand and sincerely apologize for the discomfort you faced due to the room temperature during your stay. It's important to note that, especially in the winter heating season, our hotel maintains an average temperature range of 22-24C to ensure a comfortable stay for all guests, considering the colder climate of Kopaonik.Our team genuinely regrets any disruption this situation may have caused to your overall experience. We value your understanding and trust that, despite this challenge, you found enjoyment in other aspects of your visit.Once again, we express our apologies for any inconvenience, and we look forward to the opportunity of welcoming you back for a future stay that exceeds your expectations.

Dear Ozhan,Thank you for your positive feedback on our hotel and staff. We appreciate your constructive feedback regarding the extendable beds in the suites and the location of the ski lockers. Rest assured, we will review these aspects to enhance our guests' comfort.We also take note of your observation about the outdoor seating areas, and we apologize for any inconvenience caused. Your comments are invaluable as we continuously strive to improve our facilities.We are honored that, despite the noted areas for improvement, you would choose to stay at our hotel again if you return to Kopaonik. We look forward to welcoming you back and providing an even better experience in the future.

Dear Tanja,Your positive review is a testament to the hard work and dedication of our team, and it inspires us to continue providing exceptional service. We genuinely appreciate your support and look forward to welcoming you back for another wonderful stay in the future.

Dear Zoran,Thank you for taking the time to share your detailed feedback. We're delighted to hear that every member of our services team went the extra mile to ensure your stay was a memorable experience. We truly appreciate your kind words about our waiters, cleaning staff, room service, receptionists, and doormen.We sincerely apologize for the inconvenience you faced with the pay-per-view movie application on the TV. Your feedback is valuable, and we will address this issue promptly to ensure it does not occur in the future.

Dear Natasa,Dear [Guest's Name],Thank you so much for awarding us a high score. We are truly delighted to hear that your experience at our hotel met or exceeded your expectations.

Dear Darko, Thank you very much for your kind feedback and contribution. We are very happy to know you enjoyed your stay with us. We truly appreciate your positive feedback about our hotel, our team, and our service. It was our pleasure being of service, and we thank you for choosing our hotel for your stay. We look forward to welcoming you back in the near future. Kind Regards,

Dear GijsGreetings from Viceroy Kopaonik Serbia, thank you very much for taking the time to write your review, we appreciate your contribution. Your comments and suggestions will all be considered, and we will work to improve our services always to exceed your expectations. We look forward to welcoming you to Viceroy Kopaonik Serbia soon!Kind Regards,Arindam BasuGeneral Manager

Dear BojanThank you so much for taking the time to share your kind comments about your recent stay with us, we are so delighted to hear that our staff were very attentive, helpful, and outstanding and that we were able to provide you with the level of service that you come to expect from Viceroy hotels. We look forward to having the pleasure of welcoming you back.Best regards,Arindam BasuGeneral Manager

Dear KonstantinThank you so much for taking the time to evaluate your stay with us, and for your great comments about your memorable stay, we are grateful that you have chosen to stay with us, and our services and facilities have met with your entire satisfaction.It was our pleasure to be of service to you, and we look forward to welcoming you back in the near future.Regards,Arindam BasuGeneral Manager

Dear VahidOnce again, Thank you so much for taking the time to evaluate your stay with us, and for your great comments about your memorable stay, we are grateful that you have chosen to stay with us, and our services and facilities have met with your entire satisfaction.It was our pleasure to be of service to you, and we look forward to welcoming you back in the near future.Regards,Arindam BasuGeneral Manager

Dear SandraThank you so much for taking the time to share your kind comments about your recent stay with us, we are so delighted to hear that our staff were very attentive, helpful, and outstanding, and that we were able to provide you with the level of service that you come to expect from Viceroy hotels. We look forward to having the pleasure of welcoming you back.Best regards,Arindam BasuGeneral Manager

Dear DjordjeThank you so much for taking the time to share your kind comments about your recent stay with us, we are so delighted to hear that our staff were very attentive, helpful and outstanding and that we were able to provide you with the level of service that you come to expect from Viceroy hotels. We look forward to having the pleasure of welcoming you back.Best regards,Arindam BasuDirector of Operations

Dear CharilaosGreetings from Viceroy Kopaonik Serbia, thank you very much for taking the time to write your review, we really appreciate your contribution. Your comments and suggestions will all be taken into consideration, and we will work to improve our services to always exceed your expectations. Look forward to welcoming you to Viceroy Kopaonik Serbia soon!Kind Regards,Arindam BasuDirector of Operations

Dear DraganThank you very much for taking the time to share your valuable feedback about your recent stay with us. We truly appreciate your positive score about your stay.We would very much hope to have the pleasure of welcoming you back and meeting all your expectations.Arindam BasuDirector of Operations

Dear CandiceGreetings from Viceroy Kopaonik Serbia! Thank you very much for your kind feedback and contribution. We are very happy to know you enjoyed your stay with us. Rest assured that we will continue to provide all our dear guests with the best services that will make their stay at Viceroy Kopaonik Serbia a pleasant and enriching experience!We look forward to welcoming you back very soon.Regards,Arindam BasuDirector of Operations 381693322882

Dear Ms. Daniela, Thank you for having taken the time to complete this review following your recent stay at Viceroy Kopaonik Serbia.I was pleased to see we met your expectations and the team and I look forward to your return.Kind Regards, Marko KoricaGeneral Manager

Dear Mr. Mihael,Greetings from Viceroy Kopaonik Serbia, thank you very much for taking the time to write your review, we really appreciate your contribution. Your comments and suggestions will all be taken into consideration and we will work to improve our services to always exceed your expectations. Look forward to welcoming you to Viceroy Kopaonik Serbia!Kind Regards,Marko KoricaGeneral Manager

Dear Mr. Milan, Greetings from Viceroy Kopaonik Serbia, thank you very much for taking the time to write your review, we really appreciate your contribution. Your comments and suggestions will all be taken into consideration and we will work to improve our services to always exceed your expectations. Look forward to welcoming you to Viceroy Kopaonik Serbia soon! Kind Regards, Marko Korica General Manager

Dear, Mr. Charles, Greetings from Viceroy Kopaonik Serbia, thank you very much for your positive feedback about our hotel, we truly appreciate it. We are very happy to know you enjoyed your stay with us. It was our pleasure being of service. Looking forward to welcoming you back in the near future. Yours Sincerely, Marko Korica General Manager

Dear Rodrigo V, Greetings from Viceroy Kopaonik Serbia! Thank you very much for your kind feedback and contribution. We are very happy to know you enjoyed your stay with us. Rest assured that we will continue to provide all our dear guests with the best services that will make their stay at Viceroy Kopaonik Serbia a pleasant and enriching experience! We look forward to welcoming you back very soon Regards, Marko Korica General Manager

Dear Mr. Chris, Thank you so much for taking the time to share your kind comments about your recent stay with us, we are so delighted to hear that we were able to provide you with the level of service that you come to expect from Viceroy hotels. We look forward to having the pleasure of welcoming you back. Best Regards, Marko Korica General Manager

Dear ANDOR, Greetings from Viceroy Kopaonik Serbia! Thank you very much for your contribution and rating. We look forward seeing you in our hotel soon again. Best Regards, Marko Korica Hotel Manager

Dea Valued Guest, Thank you for having taken the time to complete this review following your recent stay at Viceroy Kopaonik Serbia. I was pleased to see we met your expectations and the team and I look forward to your return. Kind Regards, Marko Korica Hotel Manager

Dear Valued Guest, Greetings from Viceroy Kopaonik Serbia, thank you very much for taking the time to write your review, we really appreciate your contribution. Your comments and suggestions will all be taken into consideration and we will work to improve our services to always exceed your expectations. Look forward to welcoming you to Viceroy Kopaonik Serbia soon! Kind Regards, Marko Korica Hotel Manager

Dear Mr. Mirza, Thank you so much for taking the time to evaluate your stay with us, and for your great comments about your memorable stay, we are grateful that you have chosen to stay with us, and our services and facilities have met with your entire satisfaction. It was our pleasure being of service to you, and we look forward to welcoming you back in the near future. Regards, Marko Korica Hotel Manager