「We stay regularly at this hotel me and my husband the location is fantastic. You can access restaurants metro etc so easily.
The staff are accommodating too.
Good value for money including good breakfast too.」
「The hotel lobby, reception and dining area was good. It's a big hotel and conveniently located. The room where I stayed was spacious. However there are a few issues which if resolved can really improve the rating. The bathroom needs renovation. Not a major one but it needs a good upgrade. The linen needs to be completely replaced with new ones. Then ones provided were dirty or seemed dirty. I got the pillows replaced. The replacement ones weren't too clean either. Someone really needs to look at...
「I stayed at this hotel for a week and overall had a decent experience. Most of the staff were friendly, polite, and helpful, which I appreciated.
However, there were a couple of uncomfortable interactions that impacted my stay. The duty manager was quite intrusive during one instance when I had a guest visit me, making unnecessary comments and behaving in a way that felt unprofessional. This made me feel uncomfortable in what should have been a private and respectful environment.
On another...