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"The room is clean. The location is convenient. The staffs are friendly. It gave me a very good experience during this Christmas/New Year period."

"The location is very convenient, just a few minutes’ walk from the main rail station. The cleanliness meets the standard, but the overall environment could benefit from renovation to become more appealing."

"非常好"

"Clean and good location"

"酒店好新同清潔, 酒店經環和服務員的服務都很好"

"很方便的酒店，距離火車站很近，酒店房間很乾淨舒適"

"A terrible experience. Broken bathroom fixtures, dirty floors, dirty towels, blocked showers/sinks/toilets, slow service, unfriendly staff ( apart from Vic, Charlie and Amelia who, to be fair, were genuine and tried their best). To call this hotel 5-star is frankly fraud. It’s a shabby hotel, rooms and service 2 stars at best. Do not stay here with your family."