Reston Zoo Hotels

"Arrived on May 5th and the 2 gentleman at the front desk were very kind and helpful- we were told that the elevator was not working or that there was not one and needed to take the stairs. The next morning I realized I did not have a shower curtain- took 20+ minutes to get one and the ladies at the front desk were extremely rude and unwelcoming. Our room was dirty with food stuck to the counter, heavy accumulation of dust on higher items, no trashcan or bag in room, and stains dripping down walls. There was one muffin out for breakfast and coffee was bad. terrible look for Extended Stay America"

"Good "

"The front desk staffs may need some training. My hilton app says as a gold member, I am supposed to receive 2 bottles of water every day, but the front desk staffs said they only provide water on day 1 while checking in, which is not correct. Also, dont expect amenities, most of the hotels provide small toothpaste and a brush if someone asks. They dont, instead they will ask to buy it. The room wasn’t clean either, i found long female hair on my bed, pillow, blanket and toilet. Disgusting. Not recommended if you expect Hilton quality service."

"Clean, spacious room, and good customer service. Nice hotel. "

"Nice staff, breakfast was just ok"

"Great location and worked great!"

"Clean room. Friendly staff"

"Excellent value. Not very close to transportation but still reasonable."

"Extremely friendly and caring staff.Great location well maintained Hilton."