「A very well maintained property in an excellent location. The staffs are very attentive. However the food and beverages are a tad below the standards compared to the other eateries close by. Guess no choice given how remote the place is.」
「I’m writing to express my frustration regarding my recent reservation experience.
My booking location was changed without any prior notice. Upon arriving at the original hotel, I found no front desk and no clear instructions. I spent over 30 minutes checking my junk mail but found no message regarding an access code or change of location.
To make matters worse, I called the hotel more than five times, but my mobile couldn’t connect due to roaming issues. When the call finally went through, I...