Richelieu hotels from HK$585

"NO breakfast included like written. The distributors in the bathroom and RUST on them... there was scratches on the paint and that was EVERYWHERE. Oh !! And lets not forget about the 200$ security deposit that was a complete surprise "

"Good stay! "

"Front desk agent was OK but another person, who was apparently some assistant manager, was downright unhelpful and uncaring. I was given a room, which looked like it was a dungeon (no window) and very dark so I asked for something else. Front desk said it was the only room left (note that when I booked a couple of hours before, there were 7 rooms available on your site). I told the front desk agent that the said room was unacceptable. I mentioned that I would be looking elsewhere and to get refunded. The other person stepped in ad said it was booked by Expedia and that it was non-refundable. Insofar as the room, he said basically to take it or leave it. No interest shown in helping."

"Yes "

"The hotel was in a good location for accessing the area. The amenities in the room were decent although beds were small, so sharing a bed was not ideal. Breakfast could have been better if it had less bread products and cake and a small selection of hot foods would nice."

"Breakfast was lovely. The room was very nice and unlike anything I'd been in before. The checkout process was very smooth and I was able to retrieve my bag later in the day after leaving it with them. 10/10"

"I asked at the front desk whether we were entitled to complimentary parking, and I was specifically told that we were and that I only needed to exchange the parking ticket at the reception desk. However, when I checked out, I was charged for two nights of parking, even though I only used the parking facility for one night. At that time, I was informed that the manager would contact me to resolve the issue. It has now been five days, and I have not received so much as a phone call. This level of service is extremely disappointing."

"We loved this hotel. Wonderful staff. Beautiful room. Great restaurants on site. Perfect location in old port!"

"Very convenient location and friendly and helpful staffs"