8/10 不錯
Margo
家人同遊
2024年5月16日
讚好：整潔度、設施服務和住宿狀況
I cannot give an Excellent review this time for the following reason.
What I did not like.
1) The room air was very stale. 2) Spider webs up in the ceiling corners near the window. 3) The "light bulb" in the cabinet over the portable coffee/tea pot not working.
Notified the customer service desk and was informed a work order was placed...Result: No service render or a follow up on the room during our stay.
Suggestion: Management of cleaning service department to perform "extra" room check, especially rooms that have not been use in a long while.
My experience in the past has been awesome with Fairfield Inn. I would like to continue to make Fairfield Inn one of my family go to Hotel when we are in town. This time I could not give this Hotel a 5 star.
Thank you, Expedia, for all that you do to provide customers the best service.
Margo
於 2024 年 5 月住了 2 晚