住宿正面 (夜晚)

里奇蒙夸克酒店 - 凱悅 Destination 酒店的評價

4 out of 5

評價

9.0

卓越

10 分評分,優異;1000 則評價中有 674 則" "
8 分評分,不錯;1000 則評價中有 172 則" "
6 分評分,一般;1000 則評價中有 85 則" "
4 分評分,欠佳;1000 則評價中有 44 則" "
2 分評分,很差;1000 則評價中有 25 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Jonathan A.

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

10/10 優異

Mike

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

10/10 優異

Shawna (Nassau)

讚好:職員與服務、設施服務和住宿狀況
The property was lovely. It was clean and spacious. The decor was charming. I would definitely stay here again.
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月11日的回應
Hello, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience and appreciate your kind words. We look forward to having the opportunity to welcome you back in the future.

6/10 一般

Rebecca

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We did not have a bad stay, but for the cost there are better places to stay in Richmond. Little things were frustrating such as our TV remote didn’t work, there is no fan in the bathroom, and the bed was not very comfortable. The public spaces in the Quirk are worth visiting, but I don’t think we will stay there again.
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月6日的回應
Hello, thank you for sharing your experience. We apologize that your stay was not perfect. We take all feedback seriously and are disappointed we missed the mark. We hope to welcome you back for a more enjoyable stay. Thank you again.

10/10 優異

Clemente

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月29日的回應
Hello, Thank you! We are happy to see that you enjoyed your time with us. We look forward to seeing you again.

10/10 優異

Jean-Francois

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Décor très original et repas vraiment excellent.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月29日的回應
Hello, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay at our lovely hotel. We hope to welcome you back.

10/10 優異

Donald (QUEBEC)

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月29日的回應
Hello, we are happy to see that you enjoyed your time with us. We hope to see you again in the future!

10/10 優異

Jameel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved it here!
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月25日的回應
Hello, Thank you for taking a moment to share your experience at Quirk Hotel. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 優異

Kimberly

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The really enjoyed the overall aesthetic of Quirk. We managed to get a room upgrade to one of the rooms with a balcony, living area and a king-sized bed and it was amazing! The rooftop area was really cute for photos. We were able to walk around the area to find food and even when we couldn’t walk to a place (because it was too far), the Lyft rides were pretty inexpensive. I would definitely stay here again on another visit to Richmond.
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年4月25日的回應
Hello, Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We look forward to your next visit.

10/10 優異

Tiffany

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月25日的回應
Hi, Thank you so much for your review. We are delighted to hear that you had a positive experience with us at Quirk Hotel. We look forward to seeing you again soon.

6/10 一般

Charles

讚好:職員與服務
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年4月25日的回應
Hi, Thank you for your recent review. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

10/10 優異

Angela

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lobby and public areas get a 5 star. The rooms are just okay so I would give them 3 stars. They were very basic and nothing exciting as the lobby area and public areas. The hotel was clean and the staff was friendly enough.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月25日的回應
Hi, Thank you, for taking the time to leave a review. I appreciate your feedback as this helps with our growth and improvement opportunities. We hope to welcome you back again.

4/10 欠佳

Meghan

伴侶同遊
不滿:職員與服務
I found the property to be a bit underwhelming compared to how it was advertised. Some room fixtures were a bit rundown, the floor was dirty, there was barely any natural light (and the small, high window looked directly into a balcony from another room), the beds were very small, and the ceiling leaked. The area is okay; it's centrally located but there are other areas of Richmond that I would recommend.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月25日的回應
Hi, Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize that your stay was less than perfect. We will share your feedback with the team to make improvements.

10/10 優異

Ann (New York)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
What’s great find! Not only is the Quirk in the middle of Richmond’s arts district but they also have their own gallery inside the hotel with great art at all price levels.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月25日的回應
Hi, we are happy to see that you enjoyed your time with us. We appreciate the feedback provided and hope to see you again in the future!

10/10 優異

Doris

讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved everything about this hotel. The area around the hotel has deteriorated but that’s no fault of the hotel.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月15日的回應
Thank you for sharing a review of your recent experience. We are happy to see that you enjoyed your time with us. We hope you will come back and visit us soon!

10/10 優異

thomas

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Cool vibe and excellent rooms.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Hi, We are happy to see that you enjoyed your time with us. We appreciate the feedback provided and hope to see you again in the future!

10/10 優異

Diem Trang

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A very nice stay - the staff (from front desk, valet, cleaning, etc.) are helpful and friendly. Room (Room 514h had very high ceilings and great view of Richmond (two ginormous windows). Only recommendation is to have more hangers (only one free hanger and two hangers with robes on them). Free bottle of water. Mini fridge is super cold - turns water to ice. Beds are comfy. Room is quiet - cannot hear other rooms or street traffic.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Hi, Thank you so much for your exceptional rating and kind words. Our team here at Quirk Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Thank you for letting us know, we will let our housekeeping staff know about the hanger situation. We look forward to seeing you again soon.

10/10 優異

Aryn

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My particular room had a small window that I couldn’t see out of, so it made the room somewhat enclosed. That would be my only complaint - everything else was exceptional and I loved my stay.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月8日的回應
Hi, Thank you for taking the time to provide us with feedback regarding your recent stay with us. If you stay with us again, we can offer you a room with a larger window. We are indeed looking forward to your next visit!

6/10 一般

Jamie

伴侶同遊
不滿:整潔度和設施服務
For the price we paid, it wasn’t worth it. We had hair in our shower on arrival, the walls were super thin- I could hear the dogs walking around next door. The ventilation in the bathroom didn’t work and two of the lights were out. When we booked, the room was supposed to have a soak in tub and we received a room with just a shower. The staff members were okay, they weren’t super friendly but weren’t rude. The area didn’t seem great. It’s a cute concept of a hotel, just isn’t worth the price they charge. We will not be booking again.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Hello, Thank you for taking the time to leave a response. We are sorry to see several parts of your stay were not satisfactory. We take all feedback seriously, and we will share this with our team. We hold our team to the highest standards and regret that we didn’t meet those expectations. Thank you again for your feedback.

10/10 優異

Janet

家人同遊
The valet guy (Mitchell???) was a rockstar. There was a little space on the side street that he parallel parked for me. We have to leave at 3 am tomorrow morning. I tried myself to do it and came close but too tight. He is an EXPERT at parking.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Hi, Thank you for your great review. We made sure to share this feedback with Mitchell to give him the recognition that he deserves. He was delighted to hear your feedback. We're happy to hear that you received excellent service during your stay. We hope you will come back and visit us soon!

6/10 一般

Eve

讚好:整潔度
Very cute hotel but walls are paper thin. Also, on a street that feels a little rough, it’s surprising that valet isn’t included in the hotel room fee.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Hello, Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize that your stay was less than perfect. We appreciate your feedback and hope to welcome you back.

6/10 一般

Jennifer

家人同遊
不滿:職員與服務、設施服務和住宿狀況
Beds were very uncomfortable. Water in the shower was luke warm.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Hello, Thank you for taking the time to provide valuable feedback about your recent stay. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We will share your feedback with the team to make the necessary improvements. Thank you again.

10/10 優異

Jennifer

家人同遊
讚好:職員與服務和住宿狀況
Beautiful and quirky like its name promised.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月8日的回應
Hi, Thank you for the kind words. We appreciate the feedback provided and hope to see you again in the future!

10/10 優異

Nicole

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable for a quick one-night stop on a road trip. Comfortable accommodations with an artistic element.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Hello, Thank you for the great review. We are delighted to hear that you had a positive experience with us. We look forward to welcoming you back to Quirk Hotel soon.

10/10 優異

Jennifer

讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet, clean and the staff was accommodating. Easy walk to the convention center and lots of delicious food options nearby as well.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年4月8日的回應
Hi, Thank you. We are glad we could win your trust and provide you with the best. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 優異

Paul

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
We stayed here while attending an Expo at the convention center. Parking is on the street but there was not a problem with ample parking. Check in was very easy, the hotel is very artsy and the decor inside is lovely. It's a very welcoming feel as you walk in, dining options at and around the bar are nicely done. Staff are very friendly, courteous and helpful with any needs. The room we had was on the 7th floor, it is tastefully furnished and had a balcony. This is a great location to be in and will definitely look at staying here again when visiting Richmond.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Hi, Thank you for the wonderful review. We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service to our guests, and we're delighted that we could do so for you.

10/10 優異

Ada

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing decoration !
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Hello, Thank you! We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Quirk Hotel soon.

6/10 一般

Katharine

伴侶同遊
讚好:整潔度
This hotel just misses the mark. At over £450 per night for a double room we expected more. We could hear the activities and conversations of our neighbours throughout the night through the walls. It is well situated in the Art District and a free bus runs the length of Broad Street. I wouldn't book again though.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年3月26日的回應
Hello, Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize that your stay was less than perfect. We take such critiques seriously and will share them with our team. Thank you again.

10/10 優異

Zaida

於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月15日的回應
We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back again soon.

10/10 優異

Williams

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and stylish hotel
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月26日的回應
Hello, Thank you for leaving a review. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Quirk Hotel in the near future.

10/10 優異

Howard

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月26日的回應
Hello, Thank you for choosing us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Quirk Hotel in the near future.

10/10 優異

Charlie

讚好:住宿狀況
Really cool hotel. Big rooms, great shower.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月26日的回應
Hello, Thank you for taking the time to provide feedback on your recent stay with us. We are happy to see that you enjoyed your time with us. We appreciate the feedback provided and hope to see you again in the future!

6/10 一般

Donna

於 2024 年 3 月住了 6 晚
Hotel Management 於 2024年4月15日的回應
Thank you for your recent review. We’re so glad you were able to visit us at Quirk Hotel. We hope you’ll have a chance to come back soon.

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very tall ceilings!!
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月26日的回應
Hello, Thank you for taking the time to provide us with feedback regarding your recent stay with us. We are happy to hear that you enjoyed your time at our property and look forward to your continued patronage!

10/10 優異

NATHAN

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a nice romantic dinner on the roof
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月20日的回應
Hi, We are thrilled to hear that you had a wonderful stay with us! It's great to know that you enjoyed your dinner on the roof so much. Thank you for taking the time to share your experience with us. We would love to have you back as our guest again in the near future!

8/10 不錯

Heather Cooper

讚好:整潔度和職員與服務
不滿:住宿狀況
Terrible wifi. Got followed by creepy men around the neighbourhood at night. Felt very unsafe.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年3月20日的回應
Hi, Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and we're sorry to learn that you experienced issues with the Wi-Fi in your room. We will have our team look into this matter to ensure that it is resolved promptly.Once again, thank you for sharing your experience with us.

10/10 優異

Dalia

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was such a great stay! I can’t wait to book again
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月20日的回應
Hello, Thank you for choosing to stay with us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Quirk Hotel in the near future.

10/10 優異

Anne

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff very welcoming. Prompt answers to questions. Unique artwork and awesome lobby.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月15日的回應
Hello! Thank you for sharing a review of your recent experience. Our team here at Quirk Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

6/10 一般

yesim

讚好:整潔度、職員與服務和住宿狀況
It was an okay stay, nothing luxury about this place. Sent me a welcome text and told me to contact anything I need, I asked for a sewing kit, but no one ever responded to my text.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月15日的回應
Hello! Thank you for taking the time to provide valuable feedback about our recent stay with us. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. We will pass this along to the team to ensure we make the necessary improvements. Thank you again.

10/10 優異

Sara

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月15日的回應
Hello! Thank you! We are happy to see that you enjoyed your time with us. We look forward to seeing you again.

10/10 優異

Laurie (Midlothian)

讚好:整潔度、職員與服務、設施服務和住宿狀況
So gorgeous and unique. Staff was amazing.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月4日的回應
Hi Laurie, thank you for taking a moment to share your experience at Quirk Hotel. We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月4日的回應
Hello Jennifer, it is great to see you had a great stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

10/10 優異

Maha

讚好:整潔度和住宿狀況
Great experience. Friendly staff. Clean. Highly recommend recommend.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月20日的回應
Hi Maha, thank you for taking the time to rate our hotel. We are happy to hear that you enjoyed your time at our property and look forward to your continued patronage!

8/10 不錯

Montrell

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月19日的回應
Hi Montrell, thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel in the heart of Richmond!
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月19日的回應
Hi John, thank you for taking a moment to share your experience at Quirk Hotel. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 優異

Alexis

讚好:整潔度、職員與服務和住宿狀況
Wonderful! Super clean, great neighborhood!
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月19日的回應
Hi Alexis, we are happy to see that you enjoyed your time with us. We appreciate the feedback provided and hope to see you again in the future!

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月19日的回應
Hi David, thank you! We are happy to see that you enjoyed your time with us. We look forward to seeing you again.

10/10 優異

Melvin

伴侶同遊
Definitely a different hotel in the best possible way. Very good food. Pleasing to the eye. Interesting neighborhood.
於 2024 年 2 月住了 3 晚
Hotel Management 於 2024年2月13日的回應
Hi Melvin, we're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 不錯

Tabitha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月13日的回應
Hi Tabitha, we’re glad to see that you were satisfied with your experience. We look forward to welcoming you back to Quirk Hotel in the near future.

10/10 優異

Gail

讚好:設施服務
Loved the art and vibe .Would be nice to have drinking glasses or bathroom cups.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月13日的回應
Hello, thank you for taking a moment to share your experience at Quirk Hotel. We sincerely apologize that your room did not have any drinking glasses. I will also be sharing your feedback with our team, Thank you again.