It's so dirty, there's hair all over the sheets, they haven't been changed
yueqing
於 2021 年 12 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2021年8月5日
讚好:職員與服務、設施服務和住宿狀況
Wonderful experience
真實旅客
於 2021 年 8 月住了 1 晚
10/10 優異
Michael (McGaheysville)
伴侶同遊
2024年4月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a nice clean hotel. Rooms are big and roomy. The staff were great.
Michael
於 2024 年 4 月住了 1 晚
10/10 優異
Erika
2024年4月16日
Erika
於 2024 年 4 月住了 1 晚
10/10 優異
Edward H
2024年4月16日
讚好:職員與服務
Edward H
於 2024 年 4 月住了 1 晚
6/10 一般
Mary Beth
家人同遊
2024年4月14日
讚好:整潔度
Pros: Beautiful, historic hotel in downtown Richmond. Valet parking was prompt.
Dinner was delicious with fast, friendly service although the opening of the dining room and bar was quite delayed (on a Saturday night).
King suite was nicely decorated, spacious and very clean.
Cons:
Check in receptionist was not at all welcoming or helpful. Noisy- although the hotel did not appear to be busy we were placed next to the elevator, our view looked out on hotel mechanical equipment, and street traffic echoed up loudly to our floor.
Mary Beth
於 2024 年 4 月住了 1 晚
6/10 一般
Joanne
伴侶同遊
2024年4月9日
讚好:職員與服務
不滿:住宿狀況
Parking was 33$
Room was large and staff was kind and friendly
Room we stayed in needed some updating, repairs and renovations. The shower leaked all night, there was mold in the shower, the lampshades next to the bed were damaged. I was expecting a 4-star property but this is closer to a 3-star.
Joanne
於 2024 年 4 月住了 1 晚
10/10 優異
Jocelyne
多人同遊
2024年4月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property - wish we had a better view of the city but we didn’t spend much time in the room, it was one night.
We do wish there was a full length mirror. It seems a lot of hotels are leaving these out and for people going to events etc it’s needed.
Bathroom was really nice and bed, pillows very comfortable especially for the price. Really enjoyed the valet too.
Jocelyne
於 2024 年 4 月住了 1 晚
10/10 優異
Suzzane
伴侶同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff
Suzzane
於 2024 年 3 月住了 1 晚
8/10 不錯
Jane
2024年4月7日
讚好:職員與服務
Incredibly spacious suite — great for families or small meetings. Hotel needs an update (peeling paint, etc) but rooms make up for it. Plus Capitol directly across the street for pleasant walk (and some history).