羅伯塔酒店 | 熱門羅伯塔住宿限時優惠每晚可低至 HK$498

「When we turned down the street I wasn't sure if we were going to stay at the property, but after entering the building I could breathe easily. Staff and lobby where great. Very friendly atmosphere. It was clean and inviting. The room was clean but lighting could be improved and the shower showed they recently took care of a mold issue. We stayed 3days and always had fresh towels and a yummy breakfast. We will definitely stay again as every year we come bk to the area for a competition. There are...

「Great stay」

「Lukewarm water for shower. Stale cigarette smell in hallways and elevator. Staff members were very nice. Didn’t not use amenities or eat breakfast.」

「Excelente todo y la recepcionista muy amable. I love chicago」

「Was fine for a place to sleep」

「The front desk attendant was extremely friendly, helpful, and welcoming.」

「I was unable to check in due to an issue with my reservation. The room was listed online at one rate, but when I arrived at the property, I was informed that a significantly higher rate would be required. The staff was unable to offer a satisfactory solution or assistance regarding the discrepancy. It also took a considerable amount of time to reach someone for help after arriving at the property. Overall, the experience was frustrating, and I was disappointed with the level of customer service...

「Booked the stay for my wife for a business trip, she said it was a nice hotel!」

「The outside of the building was well maintained. Staff was friendly. Our room smelled dirty. The blanket smelled like it hadn’t been washed in a very long time」

「Room clean, facilities well maintained.」

「clean, good breakfast」

「very clean, safe area, close to everything and walking distance to everything, great customer service.」

「The room was very spacious. We had one small issue with sugar ants in the room. We reported this to the staff upon our departure. They said they were going to close the room and have the issue taken care of. They were very apologetic and gracious. We have stayed here many times and always been very pleased. We feel that the breakfast fare was not up to their usual service. The servers were very unfriendly. We arrived approximately at 9AM. There was very little food left. They did bring out a...

「The hotel was def an older hotel and nothing too great about it. Our room was just ok. Air conditioner made a lot of noise and curtains were broke. Our son’s room was terrible. Air conditioner broke in middle of night and next morning while he was in shower the water completely shut off. Front desk just said sorry. A lot nicer hotels right behind this one that I would highly recommend」

「Very good experience」

「Staff were very polite and helpful」

「Everything was fine at this location, including the staff. It needs some updating. That message is for management.」