West Nyack Rockland Center for the Arts Hotels

"I previously booked 2 rooms in 2025 and the stay was perfect. I just checked out of my 2 rooms and received a bill for parking ($10 per day per room)?!!! This is not noted anywhere when reserving on line and I never paid previously. Parking our cars at your hotel should be included....absolutely ridiculous. When complaint was made the woman was rude but eventually reversed the charge. I will not be staying here ever again"

"The layout is great: location and facilities, especially breakfast, is top-shelf. The rooms are more than tired, they are worn and decayed. Furniture works but is archaic. Bathroom fixtures are not designed for an adult. For example, the toilet is too low for an adult. Bathroom sink was cracked. Caulking on tile was missing. Staff is outstanding: polite and helpful. "

"My first day wasn't too bad the second one was horrible keys will not work no power to the lock give me a different room. I was so tired I just laid down and then when I went to take a shower there was only one towel no wash clothes "

"Nice hotel all around."

"I come often to this Spring Valley, Nanuet region for business travel. This hotel is my absolute best experience for this region! The Element hotel is modern chic with a form of voluntary simplicity that I enjoy very much. The staff is courteous at the same time very professional. Excellent stay definitely 5⭐️"

"The front desk hostess Judith was knowledgeable, polite and set the tone for a great experience. The Farm restaurant: great food, attentive staff."

"My room was well prepared and had what I needed The staff service was well appreciated "

"The staff at the reception desk always kind, professionals and helpful. The room very clean and you don't hear any unwanted noises. "

"Good"