West Nyack Palisades Center Hotels

"Great hotel! Room was perfect! It was very clean and comfortable. Staff were great and very helpful. We stayed in 15-20 hotels this year and this hotel by far had the best continental breakfast. From the cleanliness to the selection to the overall quality of the food it was hands down the best!"

"Heat doesn't working "

"Amazing room very soft and comfy bed but what i love the most was the 24 hour coffee bar made the cold weather not so cold. Thank you DACIA "

"Accountability is the name of the game here. When I arrived to the hotel, the road was blocked off by firefighters for maybe an hour. I was tired from a long drive, so it was not how I needed to start the check-in process. I ended up parking on the street and walking to the hotel. A small fire in the laundry room was the cause of it all. They had to shut down the elevators, so they were asking everyone to take the stairs. I was tired and had bags, so I decided to go to the bar to wait until the elevators were working again. Accountability is the star here. The manager or someone who may have been a manager walked over to the bar and offered complimentary drinks. The next day I woke up to a notice on the door giving us 50% off the room rate and complimentary breakfast. The hotel is great esthetically, but the customer service takes it over the top. When I got up fornwork the next morning, the restaurant was closed. The person at the fromt desk apologized for that inconvenience and comped 100% of one of my nights there. I didn't fuss or complain about anything. They did all of that on their own and that was very impressive. I will definitely come back to this hotel for future work trips. The rooms look nice. The hotel is clean. No complaints at all. "

"The profesional and hard working staff. Great location, computer area if you need to and a real buffet breakfast. "

"Couldnt rate becausenit closed early "

"Great stay"

"It was great no hassles lovely host and everything went smoothly. No complaints, room wasnt too bad either."

"Good"