公寓, 1 間臥室 (Via Gallia 214) | 私人廚房
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M&L 羅馬渡假公寓酒店的評價

M&L 羅馬渡假公寓酒店
Via Appia Nuova 45, Rome, RM

評價

7.8

不錯

10 分評分，優異；196 則評價中有 67 則" "
8 分評分，不錯；196 則評價中有 63 則" "
6 分評分，一般；196 則評價中有 39 則" "
4 分評分，欠佳；196 則評價中有 15 則" "
2 分評分，很差；196 則評價中有 12 則" "

8.0/10 

整潔度

8.8/10 

職員與服務

7.2/10 

設施服務

7.6/10 

住宿狀況

6.4/10 

環保程度

評價

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
分配到的房型似乎跟我原本預定的有點出入，但住處離地鐵站很近，入住前屋主有email聯絡，所以即使我們抵達的時間較晚，沒有人安排check in，但入住過程一切順利。唯一不解的是，屋主額外收了我們35歐元的清潔費，原本訂房時沒有註明有這筆費用。
於 2018 年 7 月住了 3 晚

10/10 優異

Rebeca

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Everything was great
於 2024 年 5 月住了 3 晚

10/10 優異

Daniel

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Stayed here for 5 nights, large unit at a great location right next to a subway stop making all of Rome's most toured areas very accessible, special thanks to the property manager as she provided very clear instructions for check in and check out! Highly recommend staying here!
於 2024 年 5 月住了 4 晚

6/10 一般

Wendy

讚好：整潔度
Shared apartment so I did expect some noise from other guests. My last night was particularly noisy with guests arriving and then using the shower after 11pm. The plumbing and drains were not quite unfortunately. Property itself was no frills but it served its purpose ok.
於 2024 年 5 月住了 3 晚

10/10 優異

Gisela

家人同遊
讚好：整潔度和住宿狀況
Precio- calidad muy correcto. Ubicación muy buena ya que la estación de metro está a 50m. Supermercado cerca. El apartamento es fincional y tiene todo lo necesario.
於 2024 年 5 月住了 3 晚

8/10 不錯

Eric

伴侶同遊
讚好：整潔度和住宿狀況
Enjoyed the stay. checking in and out was easy. Room was clean.
於 2024 年 5 月住了 3 晚

6/10 一般

Andre

多人同遊
Dusche war sehr klein, stockflecken oder schimmel in der abdichtung der dusche
於 2024 年 4 月住了 4 晚

6/10 一般

Celine

家人同遊
讚好：整潔度
Logement propre avec cependant de gros besoins de rénovation. Moisissures dans chambres et salle de bain. Pas d’eau chaude dans la salle de bain principale au lavabo, pas d’eau chaude dans la cuisine. Pas de chauffage. Terrasse agréable, bonne literie. Proche du métro. Restaurant sympa à 2min à pieds
於 2024 年 4 月住了 3 晚

2/10 很差

Rafik (Waterloo)

家人同遊, 親子同遊
不滿：整潔度、設施服務和住宿狀況
There are very few positive things about this property when traveling with a family with kids which are accessibility and location close to bus and metro stations. There is a fridge and microwave that can be used, although there is an electric stove top I didn’t try to use it. The main experience throughout the stay in the property though overwhelms the positives. 1. The furniture is so old and dirty that it feels like it’s going to break when being used, which includes the bed and sofa bed. The main bed and sofa bed were super uncomfortable and caused pain in the back. The bed squeaks and is cheap material. 2. The host during the stay only responds like every 12 hours to messages which I found to be unreliable. 3. Garbage bags were not provided so once we ran out I had to go buy my own 4. The apartment was super cold and there weren’t enough blankets and the portable heater is broken. The insulation in the apartment is terrible. We had a toddler and a baby and it was super cold for both. 5. When I asked the host about the broken portable heater I was told not to use it because it consumes a lot of power. Why is that my problem? 6. Not enough extra towels or beddings in the apartment, I had to request for sofa bed beddings to be able to sleep and it only was done on the 2nd day so we slept without any beddings on sofa bed for 1st night 7. Heads up – The city tax and cleaning fee must be made in cash, it was never mentioned anywhere in the booking that only cash is accepted
於 2024 年 4 月住了 5 晚
M&L 於 2024年4月26日的回應
Dear Rafik, first of all thank you for appreciating the position. She had made a reservation for 2 and nowhere had she indicated the presence of the third person, we made her a sofa bed at no additional cost the following morning because we don't have cleaning staff at night. Trash bags are provided, at night we take longer to respond because we sleep too. I confirm that the payment of the tourist tax and cleaning is done in cash. The heating in Italy is turned off on April 15th we provided 4 duvets, perhaps in compliance with global warming it would be nice to wear a sweater

10/10 優異

Julia

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Great space in a great location near the metro. Clean, filled with cooking supplies, and comfortable. Felt very safe as well. Thank you!
於 2024 年 3 月住了 5 晚

6/10 一般

Sara

伴侶同遊
讚好：整潔度
Cuando reservé me dieron una dirección diferente a la que me aparecía en la reserva en la web, cuando reclamé me dijeron intentat cambiarla como "favor". Luego mencionaron varias veces el " uprade" que supuestamente nos habían hecho, intentando llevarse mérito cuando fue error suyo. Parece que al tener varios apartamentos no tienen bien indicado cuál es cuál, porque he leído más comentarios con error en la dirección. Poco antes de llegar al alojamiento la persona encargada de recibirnos me dijo estar enferma y que no iba a poder estar. Tuvimos que estar escribiéndola y llamándola, haciéndonos perder más de media hora esperando que nos diera indicaciones de cómo acceder al alojamiento. El alojamiento normalito como esperábamos al ser de los más baratos de Roma. Las fotos sí que están bastante retocadas para que parezca más amplio y más moderno. Pero la verdad es que estaba limpio y la comunicación para acceder al centro y sitios para visitar es muy buena. Para mí lo peor la gestión de la agencia.

4/10 欠佳

Baichen

於 2023 年 10 月住了 5 晚

2/10 很差

Salvo

不滿：整潔度和住宿狀況
於 2023 年 10 月住了 2 晚

6/10 一般

Séverine

讚好：整潔度
於 2023 年 10 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
Pretty good
Nice little place. No shampoo/cond/shower soap and water was only hot for 1-2 minutes, but place was otherwise mostly comfortable. Somewhat challenging to figure out how to get in, but we did it. Great location. Pizza/pasta place down the street that you could see from the apartment window - yellow sign, was delicious!!!
於 2023 年 9 月住了 2 晚

8/10 不錯

Manuel

讚好：整潔度和客房舒適度
於 2023 年 9 月住了 1 晚

2/10 很差

Mia

不滿：整潔度和住宿狀況
Laura 於 2023年9月25日的回應
Gentile cliente lei ha creato dei danni ingenti alla struttura otturando il water con tutto quello che poteva, abbiamo dovuto chiamare il pronto intervento , mi auguro che verremmo rimborsati

4/10 欠佳

Priya (Clarksburg)

不滿：整潔度和住宿狀況
於 2023 年 9 月住了 2 晚

6/10 一般

Victor Ramon

家人同遊
不滿：客房舒適度
Lo anunciado no coincidia con la realidad
La ubicacion no era la que inicialmente se publicaba, estaba lejos de la boca del metro El aire acondicionado no funcionaba El baño contratado debia estar en la habitación pero no estaba en la habitacion, habia que pasar un pasillo La cocina compartida estaba en nal estado Las estanterias del baño estaban un poco estropeadas El balcon de la cocina estaba lleno de dacos de escombro y una lavadora recogida de la basura
於 2023 年 9 月住了 2 晚
Laura 於 2023年9月22日的回應
Querido cliente, la habitación con baño externo se encuentra en Via Gallia 96 como se publica en el anuncio. La habitación con baño externo pero privado significa que el baño no está en la habitación. Revisaremos los filtros del aire acondicionado, la cocina está a disposición de los huéspedes y se solicita dejarla limpia después de cada uso ya que la señora de la limpieza llega a la mañana siguiente. Limpiaremos mejor la lavadora de la terraza.

2/10 很差

Anita

家人同遊
不滿：整潔度、設施服務和住宿狀況
The only thing that was a plus was air conditioning in each room. The shower did not have consistent water temp. The toilet button was not qorking to flush the toilet. Bath tub was unsafe to enter and exit. The bath towels were nice. Beds were hard. No streaming for TV. Wifi was good. Elevator was super small. They property we thought we booked was not what we received. We purposely booked to be by the subway.but we were ar from it.we wiyld not recommend this company at all.
於 2023 年 9 月住了 4 晚

4/10 欠佳

Geuel

不滿：整潔度
There was a misrepresentation of their property, instructions were not clear, AC was not working they try to explain they did something but never showed up to change if it was working.
於 2023 年 8 月住了 5 晚

2/10 很差

Maxime

不滿：整潔度和住宿狀況
Pire placeA
於 2023 年 9 月住了 2 晚

6/10 一般

Mathilde

不滿：客房舒適度
Séjour de 5 jours agréable
Séjour convenable, appartement pas très bien entretenu (meubles cassés, frigo en état d'usage, chasse d'eau à revoir..etc) mais propre. Dommage que la climatisation ne fonctionnait pas de 23h à 07h du matin surtout avec plus de 25°C en pleins mois d'août... Proche des transports en commun (métro et bus) et bien situé dans la ville en général.
於 2023 年 8 月住了 4 晚

10/10 優異

MICHAEL

於 2023 年 8 月住了 5 晚

6/10 一般

efthimia

家人同遊, 伴侶同遊, 多人同遊
不滿：整潔度和住宿狀況
於 2023 年 8 月住了 5 晚

8/10 不錯

真實旅客

家人同遊
讚好：客房舒適度
それなりのアパートメント
Hotels.comに記載されている住所は管理会社の住所であり、アパートメントの住所とは異なるので注意が必要。実際のアパートメントは駅からもバス停からも少し距離があり、沢山の荷物を持って向かうのは疲れる。ただし、管理人が親切に案内連絡してくれる(アプリで)ので、迷うことはなかった。 必要な部屋の設備はちゃんとあるが、ティシュやシャンプーなどの消耗品はないので持参が必要。部屋の清掃はしっかりとされており、キレイだった。ただし、扇風機は埃だらけ、浴槽のカビは気になった。 あとはガスコンロが4つあったがどれも火力が弱い。お湯を沸かすのに、何分かかったことか…
於 2023 年 8 月住了 2 晚

8/10 不錯

Luigi

讚好：整潔度和住宿狀況
於 2023 年 8 月住了 3 晚

6/10 一般

Lies

家人同遊
不滿：客房舒適度
Limite correcte
Il y avait toutes les commodités Emplacement stratégique
於 2023 年 7 月住了 4 晚

4/10 欠佳

Michael

於 2023 年 7 月住了 11 晚

10/10 優異

Hugo

於 2023 年 7 月住了 4 晚

8/10 不錯

Adriana

家人同遊
讚好：整潔度、設施服務和住宿狀況
The employees were very helpful and friendly. The property looks outdated versus the pictures displayed in Expedia. They show pictures of several different apartments but just one picture corresponds to this apartment. They pictures should clearly identify which apartment they belong to. I was told this was a VIP apartment but other pictures looked better than the one we got.
於 2023 年 6 月住了 3 晚

10/10 優異

Becky

家人同遊
讚好：整潔度和客房舒適度
Lovely accommodation
Lovely apartment in a perfect location in the city. It was so clean and had everything we needed for a comfortable stay. The communication was excellent too and we could leave our bags there before check in which was very helpful.
於 2023 年 6 月住了 3 晚

4/10 欠佳

MARÍA DE LOS ANGELES

家人同遊
不滿：客房舒適度
Nos toco el apto de vía veio 80 muy viejo todo, sabanas y toallas limpias, la recámara principal necesita cambio de colchón. Si está bien ubicado, para nada como aparece en las fotos
於 2023 年 6 月住了 2 晚
Laura 於 2023年6月23日的回應
Estimado cliente, gracias por apreciar la ubicación y la limpieza, el apartamento en via veio 80 con dos dormitorios y dos baños es nuevo, el colchón de la habitación grande son 2 individuales para permitirle hacer dos camas individuales, cambiaremos el gancho de unión de colchones.Olvidó escribir que nuestro personal ha servido asistencia para todas sus necesidades, respondiendo a sus mensajes incluso por la noche

8/10 不錯

Marie-Line

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
appt une chambre, pas de problème particulier, nous étions 2, facilité pour le métro et bus à 100 m! pas de problème non plus d'eau chaude, mais attention, tous les équipements annoncés le sont suivant la grandeur réservée!.pas de balcon, pas de four, et une cafetière italienne d'1 personne. lit très confortable. bien pour un séjour à deux d'une semaine.
於 2023 年 6 月住了 7 晚

2/10 很差

Stephen

讚好：住宿狀況
They charged extra for cleaning deposit. They charged extra for us when it said that it could accommodate four people.
於 2023 年 6 月住了 3 晚
Laura 於 2023年6月25日的回應
Sthepen you payed final cleaning and city tax and your reservation was for 2 people and you payed the extra charge for your friend . If you pay for 2 people you cannot arrive in 4 . This is the rule for all hotel in the world also in your country . Please respect the rule and your life will be better

2/10 很差

真實旅客

讚好：整潔度
不滿：客房舒適度
끔찍한 인종차별
1. 숙소 위치: 저는 via gallia 96 을 예약했고 이것은 숙소 이름이 아니라 주소임을 로마에 가서 알게 되었습니다. 도착전에 몇번이고 메세지를 주고 받았지만 이 부분에 대한 언급이 없었고 저는 이탈리아 주소 체계를 몰랐기에 페이지에 나와있는 메인 주소에 가서 다시 예약한 숙소를 찾아가야만 했습니다. 2. 숙소 직원: 위에 언급한 문제로 호텔스 닷컴에 나와있는 주소에서 만난 리셉션의 직원이 정말 끔찍했습니다. 저를 보자마자 "노 잉글리쉬, 이탈리안" 이라고 말했고, 처음에는 깨닫지 못했지만, 이는 인종차별이었습니다. 저는 여러 아시아 국가를 비롯하여 스페인, 포르투갈, 프랑스와 같은 유럽의 비영어권국가를 여행해왔고 그들중 누구도 자기네 나라말을 쓸것을 강요하지 않았습니다. 직원의 영어실력은 상관없습니다. 언급한 나라들의 직원들중에도 영어를 구사하지 못하는 직원은 있었지만 그들은 모두 저를 적극적으로 돕고싶어했습니다. 이 끔찍한 리셉션의 젊은 남자 직원은 나를 정말 돕기싫어했고, 제가 구글 번역어플로 한국어를 번역한 이탈리아어를 보여주자 자신은 일본어를 못한다며 보고싶어 하지않아 했습니다. 당연히 일본어를 보여준 일은 없었고, 그는 단지 저를 귀찮아했을 뿐입니다. 그는 마치 아시아 언어를 접하면 오염이라도 될것 처럼 굴었고 이러한 인종차별의 경험은 제가 로마에서 있었던 모든 즐거운 경험으로도 덮히지 않았습니다. 그는 내가 만나본 모든 종류의 숙벅업소 직원중 가장 역겹고 끔찍했습니다.-이후 저는 로마를 이야기 할때마다 이 직원이 벌인 인종차별을 언급하게 될 것입니다.- 그는 결국 나의 담장자를 연결해 주었고 담당직원인 마담 Laura는 친절했으며 저를 최대한 도와주려고했지만 주소문제로 오후 일정을 모두 취소해야했습니다. 3. 숙소: 첫인상은 깔끔했고 침대가 넓은것과 엘리베이터가 설치된 것이 마음에 들었습니다. 하지만 위치가 관광을 하기에 적합하지않았고(버스정류장이 근처에 있었지만 로마의 버스는 자주 연착되어 저는 한번도 관광지에 예상한 시간에 도착 한 적이 없습니다) 욕실이 너무 좁아 샤워하기 매우 불편했습니다. 가장 큰 문제는 옆방에서 발생하는 모든 소리가 들린다는 것인데, 특히 물을 사용할 때마다 제 방에서는 끔찍한 소리가 들렸습니다. 특히 옆방에서 화장실 변기를 사용했을 때, 그 끔찍한 냄세마저 제 방으로 들어와서 저는 마치 남의 집 화장실에서 자고있는것 같은 생각이 들었습니다. 첨부한 사진은 이 모든 끔찍한 물소리가 났던 제 방에 설치된 하얀 박스인데 아마 수도가 이쪽으로 연결된것 같습니다.
於 2023 年 6 月住了 4 晚
Di 於 2023年6月21日的回應
친애하는 고객님께, 당신은 예약을 하고 나서 어떤 이메일에도 답장하지 않았습니다. 그녀는 갈리아 96을 통해 방을 예약했고 아무에게도 알리지 않고 앱피아 누오바 45를 통해 갔다. 건물의 도어맨은 그녀를 도우려고 노력했고 그녀에게 우리 전화기를 주었지만 그녀는 그녀의 전화기 대신 도어맨의 전화기를 사용하는 것을 선호했습니다. 전화 기부 후 영어를 사용하는 Laura 부인을 찾은 정확한 주소에서 체크인 약속을 받았다고 말했습니다.콜로세움에서 몇 걸음 떨어진 위치는 불편하다고 생각할 수 없습니다. 침대를 즐겨주셔서 감사합니다. 밤의 침묵에 대한 경각심을 높이겠습니다.

4/10 欠佳

Terry William

Not great
Not really as it was in the photo. They own many apartments in Rome, so you don't necessarily get the one you have seen. Also, getting the keys was not as convenient as it should have been. The place itself wasn't nice. Needs a cleaning and paint.
於 2023 年 6 月住了 3 晚

6/10 一般

Joshua (Halifax)

伴侶同遊, 多人同遊
讚好：整潔度和住宿狀況
Check in instructions are pretty vague. There was no one at the desk and the apartments are not numbered.
於 2023 年 6 月住了 3 晚

8/10 不錯

leonardo Andrea

讚好：整潔度和客房舒適度
Mejorar comunicación de ubicación y ent. de llaves
Relativamente cerca de transportes y muy cómodo y muy equipado para ahorrar usando la cocina. Podrían mejorar un poco el mantenimiento de los duchadores y desagües. En líneas generales es un 8. Lo realmente malo es que no coincida la ubicación del MAPS de la página donde dice "Como llegar" a donde realmente debemos ir y la comunicación debería ser mejor para evitar problemas logísticos e incertidumbre además de perdida de tiempo y dinero. Las chicas de la limpieza un amor y muy empáticas con las circunstancias es pero en lineas generales es un 8
於 2023 年 5 月住了 3 晚

6/10 一般

Stevie

There was a bus stop right outside. Train station was a short walk away (10 minutes) 16 minute walk to Colosseum. Groceries around the corner, lots of cafes and restaurants around. Looks nothing like the photos, it is much smaller. The shower was tiny. There is a washing machine but it is on the balcony and looks dusty and I did not want to put my clothes in there.
於 2023 年 4 月住了 8 晚

8/10 不錯

Geisol Yissel

讚好：整潔度和客房舒適度
於 2023 年 5 月住了 2 晚

10/10 優異

chang

於 2023 年 4 月住了 2 晚

10/10 優異

Amanda

讚好：整潔度和客房舒適度
於 2023 年 4 月住了 3 晚

2/10 很差

Susana De La Cruz

伴侶同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Nos quedamos sin electricidad y sin luz durante un día entero y porque nos íbamos al día siguiente, no nos dió una solución, la comida que teníamos en la nevera se estropeó por dicho problema, por no hablar de estar 3h en el mcdonalds para tener bateria en los móviles! PATETICO!!!!!! La única luz que entraba en el apartamento era la de la calle, y de noche NADA!
於 2023 年 4 月住了 3 晚
Lara 於 2023年4月12日的回應
Estimado cliente, no fue así. ella recibió un upgrade y estaba en un lindo apartamento en una excelente ubicación, el último día el lunes de Pascua la placa eléctrica se cortó tal vez por el agua, no había electricidad en el área de la cocina. por la noche no fue posible encontrar un electricista pero vino a la mañana siguiente, lamentablemente se iba de nuevo. hubiera estado bien escribir tambien la parte donde se lo paso bien y no solo el ultimo dia

8/10 不錯

Toncho

於 2023 年 3 月住了 3 晚

8/10 不錯

Sangjin

商務旅客
讚好：客房舒適度
부엌은 있었으나 조리도구는 없고 전자레인지에 식기류만 있었음. 주전자는 내부가 깨끗해보이지 않아서 사용을 못함. 하우스키핑은 2-3일에 수건교체/시트정리/휴지통 비우기만 해줌. 가격대비 객실은 넓어서 좋고 위치도 산 죠반니 역 바로 앞이라 좋았음.
於 2022 年 10 月住了 11 晚

4/10 欠佳

Andrea

家人同遊
讚好：整潔度
Chiedete sempre più dettagli dell'appartamento
Per essere imprenditore in questo campo serve : 1) onestà ( e le foto non sono veritiere); 2) attenzione ai dettagli ( con investimenti minimi potrebbero elevare il valore del prodotto offerto); 3) cordialità e assistenza ( pari a zero).
於 2022 年 10 月住了 2 晚
laura 於 2022年10月26日的回應
Gentile Andrea prima di tutto grazie per aver apprezzato la posizione , ogni appartamento ha un proprio link e le foto corrispondono all'appartamento selezionato . Siamo stati sempre cordiali cosi come ci ha anche confermato 5 minuti fà al telefono quindi sinceramente non saprei cosa dirgli . Per quanto riguarda il piccolo dettaglio della presa router provvederemo a sistemarla in tempi brevi .

6/10 一般

Laura

家人同遊
讚好：整潔度和設施服務
Appartamentino collocato all'interno di una struttura commerciale, adatta a uffici o studi professionali, un po' freddo e impersonale ma attrezzato con tutto quello che serve. Perfetta per due persone (un po' scomoda per tre). Bagno spazioso con doccia. Un grande armadio per riporre le proprie cose. Cucina con fornelli a induzione, ben fornita (abbiamo trovato anche sale, zucchero, caffé, olio), solo un po' carente di pentole. Ottimo segnale per wifi. La zona è molto interessante e piena di bar, caffetterie, ristoranti. Sotto casa si trova la fermata del metro A e a pochi passi molte fermate di bus, quindi adatta per hi gira la città senza auto. In definitiva una buona soluzione per un breve soggiorno a un prezzo accettabile.
於 2022 年 10 月住了 2 晚
Ceci 於 2022年10月23日的回應
Grazie per aver apprezzato la posizione il bagno le forniture dell appartamento . Cercheremo di renderlo più personale

4/10 欠佳

Amal

伴侶同遊
讚好：整潔度
不滿：住宿狀況
The photos showing this property are deceptive. Although the property was very clean and the management receptive and helpful, the home itself was far from its description. The shower is very small and inadequate, although hot water was available. The kitchen is equipped with old dishes and utensils and not inviting to use. I did not even make tea or coffee and preferred not to use the kitchen, which was disappointing. The price for this apartment far exceeded its quality. I definitely do not recommend it. I would say what was good was its cleanliness, quietness, location, and gentleness of the neighbors who helped us retrieve the key at check in and carrying our luggage. Also the management was responsive when I asked for some solution to using the shower by opening its doors because it was very difficult to take a shower with ease. I am very sorry about this review, but I think it is necessary, especially as the photos are nothing like the apartment itself and the price quality ration is very poor.
於 2022 年 10 月住了 5 晚
laura 於 2022年10月26日的回應
kind Amal, thank you for appreciating the cleanliness and our staff. The apartment is located in via gallia 214 and it is the location you have chosen, it is located a few steps from the subway and the Colosseum is within walking distance. The shower is a bit small but efficient. We have replaced the old crockery thanks for the advice

4/10 欠佳

Jeremy (Surprise)

不滿：整潔度和住宿狀況
於 2022 年 10 月住了 2 晚