We have stayed many time, but this time our stay was disappointing. The air con was noisy. We couldn't use it a night when it was cold. We had to ask for robes. This is the first time that our room did not have robes. The bathroom smelt like urine. We have noticed that the Hotel is starting to look shabby. Dirty walls and doors
Sharon
於 2025 年 7 月住了 2 晚
8/10 不錯
Praveen
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Standard room requires renovation, we were glad to be moved to deluxe room.
Praveen
於 2025 年 7 月住了 2 晚
8/10 不錯
Stephen
2025 年 7 月 13 日
讚好:整潔度和住宿狀況
Overall excellent, bar service very slow, particularly with cocktails.
Stephen
於 2025 年 7 月住了 1 晚
10/10 優異
Jade
家人同遊
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We always like to stay at Rydges when we come to Rotorua. Best pool, rooms are so nice and comfortable.
Jade
於 2025 年 4 月住了 1 晚
6/10 一般
Stephen
親子同遊
2025 年 7 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked being able to look out the window and see the geothermal activity around the stream. The trade off was the smell of sulphur, being so close. The balcony door was locked to adhere to regulations, i assume were to do with air quality.
The staff were excellent and helpful at the desk. It was an overnight stop so my expectations were just for a clean and tidy room, which we did get.
Stephen
於 2025 年 7 月住了 1 晚
10/10 優異
Kourtney
家人同遊
2025 年 7 月 9 日
讚好:整潔度、設施服務和住宿狀況
Beautiful hotel. There was a mix up with check in. I was told that I coujd have early check in by Ella through email. But when we arrived, there wasn't any record of it. So we had to wait over an hour before our room was ready. Other than that, it was pleasant
Kourtney
於 2025 年 7 月住了 1 晚
6/10 一般
Maylene
家人同遊
2025 年 7 月 8 日
不滿:整潔度和職員與服務
Found a room service menu on Rydges website, ph in room didn’t work at all ordered room service using my cellphone to call the hotel operator connected me to the restaurant. Order placed at 5.10pm but not received until 6.40pm. I sooke to reception and restaurant twice to follow up the order before receiving it. The real kicker was I ordered $43.50 food charged $74 to my room when the food was returned and not signed for! The least they could do was remove the food charge at checkout.
Maylene
於 2025 年 7 月住了 3 晚
8/10 不錯
Anthony
家人同遊, 親子同遊
2025 年 7 月 6 日
讚好:整潔度、設施服務和住宿狀況
Good size room. Maybe a curfew for the pool in the morning. After 9am?
Anthony
於 2025 年 7 月住了 3 晚
4/10 欠佳
Nitish
親子同遊
2025 年 7 月 5 日
讚好:職員與服務
Worst air conditioning noise I’ve come across.
Nitish
於 2025 年 7 月住了 1 晚
10/10 優異
Amelia (Mount Maunganui)
親子同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
Love this hotel, great breakfast, great room. Pool and kids play area
Definitely would go back again
Amelia
於 2025 年 6 月住了 1 晚
8/10 不錯
Sarah
多人同遊
2025 年 6 月 29 日
讚好:整潔度
Really enjoyed the stay.
However there was a BIG roofing conference on and the games room was disappointingly closed for most of our three day stay.
Great location. Breakfast ok.
Sarah
於 2025 年 6 月住了 3 晚
10/10 優異
Peter
伴侶同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay in Rotorua. Great pool and spa and staff were very helpful.
Peter
於 2025 年 6 月住了 2 晚
10/10 優異
kristen (Komoka)
伴侶同遊
2025 年 6 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Standard stay.
kristen
於 2025 年 6 月住了 2 晚
10/10 優異
Te Hira
2025 年 6 月 22 日
Excellent
Te Hira
於 2025 年 6 月住了 2 晚
8/10 不錯
Carey
伴侶同遊
2025 年 6 月 21 日
讚好:整潔度和設施服務
We had a lovely stay at the Rydges Roturua. The only downside was the hairdryer in the room was not great.
Carey
於 2025 年 6 月住了 1 晚
6/10 一般
Elaine
家人同遊
2025 年 6 月 21 日
不滿:設施服務
Our room was a bit dated and not the cleanest. Although the bed sheets were fine. We were a family of 4 and had to ask for an extra towel and cups but they never came. The hotel staff were lovely but overall a bit disappointed with the room.
Elaine
於 2025 年 6 月住了 1 晚
10/10 優異
Helen
2025 年 6 月 15 日
讚好:整潔度、設施服務和住宿狀況
Great room and lovely continental breakfast
Helen
於 2025 年 6 月住了 1 晚
4/10 欠佳
Sarah
多人同遊
2025 年 6 月 14 日
讚好:住宿狀況
不滿:設施服務
Great outdoor heated pool, Cafe made nice coffee, nice tourist shop. Rooms and bathroom are old and run down. Had no wifi connection on TV to run chrome cast asked us to change roomsb to fix which we akready had done due to mould in first room. Dirty corridors all doors outside had scuff marks on them. Nice foyer but rooms and corridors don't match