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关于中城凯富套房酒店的点评

2.5 out of 5
中城凯富套房酒店
2709 Sudderth Dr, Ruidoso, NM

点评

8.6

超赞

10 分 - 超赞。455 条好评，共有 822 条点评" "
8 分 - 还可以。232 条好评，共有 822 条点评" "
6 分 - 一般。75 条好评，共有 822 条点评" "
4 分 - 很差。33 条好评，共有 822 条点评" "
2 分 - 糟糕。27 条好评，共有 822 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

6/10 一般

788

2023 年 11 月入住 2 晚
GM 于 2023年12月19日 的回复
Thank you for staying with us. We hope to see you again soon.

8/10 还可以

WILLIAM

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Centrally located and walkable to downtown Ruidoso
2024 年 5 月入住 2 晚

10/10 超赞

Obed

满意：清洁度、员工和服务、住宿条件和设施

10/10 超赞

Brandon，Lubbock

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Other than the fact the bathroom wasn’t cleaned properly (which I advised staff) I love staying here when I visit. I will always recommend it to anyone
2024 年 4 月入住 4 晚

10/10 超赞

Jeff

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

8/10 还可以

Lisa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We like staying at the Comfort Inn when we come to Ruidoso for a short stay. Convenient to shops and dining. Hotel is clean and affordable.
2024 年 5 月入住 1 晚
GM 于 2024年05月13日 的回复
We are delighted to hear you like staying at our Comfort Inn and Suites Midtown, Ruidoso location. We do hope to see you again soon.

6/10 一般

Donna，Atlanta

2024 年 4 月入住 4 晚
GM 于 2024年05月13日 的回复
We appreciate your business and hope to see you again soon.

10/10 超赞

Victor

2024 年 4 月入住 2 晚
GM 于 2024年05月13日 的回复
We appreciate your business and do hope to see you again soon.

10/10 超赞

Victoria

与家人出行
满意：服务设施
The tiny trash cans in the room are insufficient for longer stays. Breakfast was a fairly good selection. Good midtown location.
2024 年 4 月入住 2 晚
GM 于 2024年04月15日 的回复
Thank you for sharing your experience and for staying with us. We do appreciate your business and your feedback and hope to see you on your next visit to Ruidoso.

10/10 超赞

Emma

2024 年 3 月入住 1 晚
GM 于 2024年04月21日 的回复
We appreciate your business and do hope to see you again soon.

10/10 超赞

Lonny

2024 年 3 月入住 1 晚
GM 于 2024年04月21日 的回复
Thank you for staying with us on your recent visit. We hope to see you again soon.

6/10 一般

Jorge

满意：员工和服务，清洁度
2024 年 3 月入住 1 晚
GM 于 2024年03月28日 的回复
We appreciate your feedback and hope to see you again soon.

10/10 超赞

Jesus，El Paso

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to downtown
2024 年 3 月入住 2 晚
GM 于 2024年03月28日 的回复
Thank you taking the time to rate your experience. We hope to see you again soon.

10/10 超赞

tabitha

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a great location. Walking distance to shopping and plenty of great food options nearby.
2024 年 3 月入住 2 晚
GM 于 2024年03月28日 的回复
Thank you for sharing your experience. We are delighted you enjoyed your stay. We do hope to see you again soon.

4/10 很差

Tricia

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Mike 于 2024年03月17日 的回复
Thank you for taking time to review.

8/10 还可以

Adela

2024 年 3 月入住 2 晚
GM 于 2024年04月15日 的回复
Thank you for taking the time to rate your experience. We do hope to see you again soon.

6/10 一般

Ricky

满意：清洁度、员工和服务、住宿条件和设施
I
2024 年 3 月入住 2 晚
Mike 于 2024年03月16日 的回复
Thank you for taking the time to review.

8/10 还可以

christie

与配偶出行
满意：住宿条件和设施，清洁度
Liked that the property was easily located, very central,and easy to park in.
2024 年 2 月入住 2 晚
GM 于 2024年03月4日 的回复
Thank you for sharing your experience and for staying with us on your recent visit to Ruidoso. We are pleased you enjoyed your stay. We hope to see you again soon.

10/10 超赞

Raymond

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great Hotel and Staff!
2024 年 2 月入住 1 晚
Michael 于 2024年02月23日 的回复
Thank you for the Great review, we hope to see you again soon!

8/10 还可以

Samuel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Michael 于 2024年02月23日 的回复
Thank you for the good review, we hope to see you again soon!

10/10 超赞

John

2024 年 1 月入住 2 晚
Michael 于 2024年02月23日 的回复
Thank you for the Great review, we hope to see you again soon!

10/10 超赞

javier，El Paso

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good to the property early and the receptionist was rude and made it known that check in was at 3 pm on the dot no sooner
2024 年 2 月入住 1 晚
GM 于 2024年02月19日 的回复
Thank you for sharing your experience and for staying with us. We do apologize for the front desk clerk. Our check in time is 3 pm; however, if we have rooms available before 3 pm, we are more than happy to get you checked in. Your reservation was over a Holiday weekend, and unfortunately, we did not have any rooms available until the 3 pm check in time. We do appreciate your business and do hope to see you again soon.

2/10 糟糕

LADELL，Fort Worth

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The bed was in very poor condition. You could feel every old coil in the mattress. The bed frame was weak and rickety. Due me having arthritis in my back, I immediately had to checkout.
2024 年 2 月入住 3 晚
GM 于 2024年02月12日 的回复
We are sorry to hear you are unhappy. We typically get great reviews on our bedding. If you would have asked the front desk, we would have happily moved you to a different room. We do hope you will consider staying with us again to allow us another opportunity to better serve your lodging needs.

10/10 超赞

Gabriela

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
GM 于 2024年02月12日 的回复
We appreciate your business and do hope to see you again soon.

6/10 一般

Joseph

商务旅客
满意：员工和服务
2024 年 2 月入住 1 晚
GM 于 2024年02月6日 的回复
We appreciate your business and do hope to see you again soon.

10/10 超赞

Miguel

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great option. Definitely worth it
2024 年 2 月入住 2 晚
GM 于 2024年02月5日 的回复
Thank you for the 5 stars and for staying with us. Your business is greatly appreciated. We do hope to see you again soon.

8/10 还可以

Christina，West Palm Beach

团体旅客
满意：清洁度、员工和服务、服务设施
Good for the price and the staff is very nice. Room was clean, breakfast was decent. Great location. Hot tub was unusable.
2024 年 1 月入住 2 晚
GM 于 2024年02月5日 的回复
Thank you for sharing your experience. We do hope to see you again soon.

10/10 超赞

Ricardo

与配偶出行
Entrance
2024 年 1 月入住 2 晚
GM 于 2024年01月31日 的回复
We appreciate your business and hope to see you again soon.

6/10 一般

Fulgencio

2024 年 1 月入住 1 晚
Michael 于 2024年01月26日 的回复
Thank you for taking the time to review, you feedback is important to us. We hope to see you again soon.

10/10 超赞

eli，Artesia

满意：服务设施
2024 年 1 月入住 2 晚
GM 于 2024年01月16日 的回复
Thank you for rating your experience. We are pleased you enjoyed your stay. We look forward to serving your future Ruidoso lodging needs.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、客房舒适度
Overall the stay was good.
2023 年 12 月入住 3 晚
GM 于 2024年01月16日 的回复
We greatly appreciate your business and hope to see you again soon.

10/10 超赞

Gerardo

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Michael 于 2024年01月14日 的回复
Thank you for taking the time to review, we hope to see you again soon.

8/10 还可以

Noé Garza

满意：员工和服务，清洁度
Lugar bueno para el precios. Bien ubicado
2024 年 1 月入住 3 晚
Michael 于 2024年01月11日 的回复
Thank you for the review!Gracias por la reseña!

6/10 一般

Jose

与家人出行
满意：清洁度、员工和服务、服务设施
Podrían remodelarlo
2024 年 1 月入住 3 晚
Michael 于 2024年01月14日 的回复
Gracias por tomarse el tiempo para revisar, esperamos verlo nuevamente pronto.

8/10 还可以

rene ramos

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Hace falta más variedad de alimentos y en mi caso no había cobija para la cama extra
2024 年 1 月入住 4 晚
GM 于 2024年01月10日 的回复
We appreciate your business and hope to see you again soon.

10/10 超赞

Christian

与家人出行
满意：住宿条件和设施，服务设施
First time there we loved it
2024 年 1 月入住 1 晚
GM 于 2024年01月10日 的回复
We are delighted you enjoyed your stay with us. We greatly appreciate your business and do hope to see you again soon.

4/10 很差

Mel

与家人出行
Our truck transmission went out in our way to this destination- called and was told they would ok with manager to waive fees in light of our predicament. They charged us $243.58 so not too happy about that.
2023 年 12 月入住 3 晚
GM 于 2024年01月10日 的回复
We are sorry to hear you are unhappy. We do have a 24 hour cancellation policy, and due to you not meeting the cancellation grace period, we did have to charge you for one night room and tax.

8/10 还可以

Porfirio

2024 年 1 月入住 2 晚
Michael 于 2024年01月26日 的回复
Thank you for taking the time to review, you feedback is important to us. We hope to see you again soon.

4/10 很差

Cynthia E.

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
So the room was a good size and we fit in comfortably, BUT light switches were not working he had to turn all lamps manually. When we showered we basically showered in standing water, it wouldn’t drain well. When we asked for room service which we had to if we wanted our room cleaned otherwise they wouldn’t clean it… they replaced the towels and the trash in restroom nothing else. The pool was foggy and the hot tub had standing sand at bottom. Breakfast was great. Check in and check out was swift, it in an amazing location, but it did need improvements.
2023 年 12 月入住 3 晚
Michael 于 2024年01月3日 的回复
Thank you for taking the time to review. We appreciate your feedback, as we share with our team for training.

8/10 还可以

Dondi

与家人出行
满意：员工和服务，清洁度
2024 年 1 月入住 1 晚
Michael 于 2024年01月3日 的回复
Thank you for the good review, we hope to see you again soon!

10/10 超赞

Francisco

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff are the most pleasant, professional, helpful, and kind staff that I have ever encountered at a hotel.
2023 年 12 月入住 3 晚
Michael 于 2024年01月3日 的回复
Thank you for the good review, we hope to see you again soon!

10/10 超赞

Sergio hank

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Michael 于 2024年01月3日 的回复
Thank you for the good review, we hope to see you again soon!

10/10 超赞

Danica，Midland

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was in walking distance.
2023 年 12 月入住 2 晚
Michael 于 2024年01月3日 的回复
Thank you for the good review, we hope to see you again soon!

8/10 还可以

Cid

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚
GM 于 2024年01月31日 的回复
Thank you for staying with us. We hope to see you again soon.

10/10 超赞

Vanessa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
GM 于 2024年01月31日 的回复
Thank you for taking the time to rate your experience. We appreciate your business and hope to see you again soon.

6/10 一般

David

2023 年 12 月入住 3 晚
Michael 于 2024年01月3日 的回复
Thank you for taking time to review, we hope to see you again soon!

10/10 超赞

Dalia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location
Excellent location, clean and staff was very friendly.
2023 年 12 月入住 3 晚
GM 于 2023年12月29日 的回复
Thank you for staying with us and thank you for the 10. We are happy to hear you enjoyed your stay. We do hope to see you again soon.

6/10 一般

Martha

2023 年 12 月入住 2 晚
GM 于 2023年12月29日 的回复
We appreciate your business.

10/10 超赞

Patricia

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved tht we were able to view the mountains .Enjoyed the stay , staff was great.
2023 年 12 月入住 3 晚
GM 于 2023年12月27日 的回复
Thank you for staying with us. We are delighted you had a great stay. We do appreciate your business and do hope to see you again soon.

8/10 还可以

Elishia

2023 年 12 月入住 3 晚
Michael 于 2024年01月14日 的回复
Thank you for taking the time to review, we hope to see you again soon.