"Wanted to transfer to another Four Points Sheraton to be closer to family for funeral and all services. Had to drive from Sacramento to Fairfield California and to Oakland California. I tried to fix this bcuz when you’re going through Pay later planning they give you choices of getting hotels near the airport only. I wanted to book hotel near the family and or near where the funeral was going to be. I was denied at the desk for transferring to a closer Four Points Sheraton. And now I need a vacation because I’m tired of all the driving back and forth. My cousin paid for us to stay at a Motel 6 so we wouldn’t miss the funeral due to rush hour; now the funeral was in Oakland, California at 11:00am, and Repass in San Leandro California. Visited family in Oakland,Cal and Fairfield Cal, and last day burial in Dixon, California at the Military Cemetery. So it would have been nice if we could transferred for convenience purposes. Hotel was nice for stay and clean."