6/10 一般
Sue
与配偶出行
2025 年 7 月 11 日
满意：清洁度、服务设施、住宿条件和设施
The staff at this hotel were great, but there seemed to be a lack of management. We arrived late at night for a 3 night stay and the room we were given had an unpleasant smell from the bathroom. The next morning it was still there so we asked to change room. The young man on reception was really helpful and said we could move straight away. We took our belongings up to a 2nd floor room which looked fine until, just as we were going out for the day, we realised that it had no curtains! Again, the receptionist was very helpful and, later in the day, we moved to a very nice room. There were also some issues with the breakfast buffet - some items running out and not being refilled, tables not being cleared and reset etc. This could be a lovely hotel (as it used to be) but it does need maintenance and effective management. Rooms were all very clean, quite large and bright, though some artwork on the walls woul be nice.
Sue
2025 年 6 月入住 3 晚