Virginia City Saint Mary's in the Mountains Church Hotels

"Check-in was a nightmare. Not enough staff to accommodate patrons. 38 minutes is unacceptable even for a Friday…"

"On the upside, the staff was friendly. One notable exception took place when I was walking the casino floor in search of an electronic craps game. I stopped an employee who was wearing a suit and appeared to be a manager or casino host and asked him if there were any in the casino. He gave me a definitive "No, there aren't" and then he walked away. About 30 seconds later, I found one. Our room and its location were a tremendous disappointment, especially given the price I paid and the set expectation that it would be a "luxury experience". The room was in the West Wing, which was a very far walk from the rest of the property, only accessible by going outside and walking through an employee area, and in a building which was clearly dated. The room itself was on a par with a Best Western more than a "luxury" resort. The refrigerator did not work, the room got warm (even though we had the thermostat set to 67), it was small, two of the dresser drawers kept sliding open , and the showerhead had little coverage. We were here to celebrate my wife's birthday and I chose Peppermill because it was presented as an upscale experience. I would not stay here again. "

"Wish the showers in cedar tower were full showers and not bathe tub with shower."

"Poor to accomodate lower level suite request."

"Clean rooms and very nice. Very good buffet. "

"After running water for 5 minutes, it never became hot! Very lukewarm only. No other complaints. Bed and pillows comfortable."

"I like everything clean I love they accept pets breakfast awesome! Just love it!"

"Breakfast was not the best. Only three hot items, egg , bacon quiche which were cold. Empty by 8am. Apart from that the stay was okay"

"Old but clean. Great staff"