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"Great location in Matsumoto and very helpful staff. Would recommend!"

"Great location. Very close to the train and bus station and 10 minutes to historical and shopping. Staff was very friendly and efficient. Breakfast was good too"

"Great location, just a short walk from the station. It was very convenient for visiting Matsumoto Castle and other nearby sights. The bathroom was spotless, and the rates were affordable. I would happily stay here again on my next trip to Matsumoto."

"The staff is so friendly and the rooms are very clean and comfortable "

"The area, and the Lodge itself, are relaxing in a natural setting. Just like Upstate New York. Hike, ski or read a book on the balcony. "

"本当の軽井沢ではないですが、雰囲気や気候は確実に軽井沢の隠れ家的なホテルです。 北欧風をコンセプトにしているようにスタイリッシュでシンプルで広々とした空間です。 野菜が自慢のレストランだけあって、野菜がおいしいです。野菜が入ったソーセージやスープが絶品でした。 今回はお部屋にサウナが付いているタイプを選んだのですが、ドアのタイプが以前東京で事故があった取っ手のタイプだったので、ちょっと怖かったです。あと非常ボタンもなかったように思います。 ベッドは広々でぐっすり眠れました。 子連れで予約すると階段の転落防止柵が取り付けてあり、助かりました。 アメニティーは充実していて ドライヤーはRifa です。 お風呂は追い焚きができるタイプです。 13:00チェックアウトなので 忙しくなければゆったりできます。"

"Room, staff and food are exceptional. "

"Cozy hotel and nice staff. Main reason friendly staff."

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"Respect for staff response"

"Staff were very friendly and helpful. Hotel is looking a little tired but otherwise a great location "

"Nice place Friendly staff "