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"I have stayed this hotel several times for many reasons. Very convenient location. Extraordinary services with the staffs. Great breakfast buffet with Japanese and western food. The laundry service has changed a little bit but you still can use ehe wash machines complimentary. You need to pay for using dryer, however, it still decent service. I could relax my body after soaking in Onsen bathtub. I would come back again for sure!"

"Room very clean, staff very helpful"

"Most comfortable huge bed and room! Bath and gym area are very well designed and offer many amenities. Nice areas to read stocked with very interesting books. Hotel is not close to the main tourist area, it is next to the convention center. This may be not perfect for tourists that want to be closer to the popular areas. To me the bed and quiet were better than the crowds..."

"Super nice staff, great location"

"Most of the staff were not really friendly. The room was nice. Breakfast was good."

"Beautiful hotel, room fairly small but location was great, awesome staff"

"The customer service was top tier, we enjoyed every interaction and help we received. They were very helpful with whatever we needed, the property was amazing and well managed. For days we had bad weather they always provided us with complimentary umbrellas to use & return. Highly recommend this location and company for anyone looking for hotels."

"Located within 30 seconds from train station. Very spacious room, has a washing machine with drying room which was very convenient. Also kitchenette and fridge was handy during our time in Osaka. Would highly recommend"

"Great location! Very friendly staffs, room is clean."