Aswan Saluga and Ghazal Protectorate Hotels

"**Beware of Theft** During our stay at Obelisk Nile Hotel, Aswan (11–13 March 2026), the door lock to our room suddenly stopped working on the late afternoon/evening of 12 March, the night before checkout, despite functioning normally just two hours earlier. The hotel provided a master key, but the issue was never properly resolved. After checkout on 13 March, we discovered that a pair of prescription sunglasses was missing from our suitcase. We immediately contacted the hotel and requested an incident report for insurance purposes. The hotel reviewed CCTV footage and claimed I was seen wearing sunglasses when leaving the premises. However, I clearly explained that the glasses in the footage were my everyday transition lenses, which darken under UV light, and are not the missing sunglasses. Despite this clarification, the hotel refused to acknowledge the issue and eventually stopped responding altogether. We also formally requested that CCTV footage covering our room and the corridor during our stay be preserved and provided for police and insurance purposes, but received no response. We are concerned that the lock malfunction may be related to this incident. This experience was extremely disappointing. I would not feel comfortable staying at a hotel that fails to properly address serious incidents and protect guests’ belongings."

"Clean room and helpful staff"

"I had a one-night stay. From the very first moment when they picked me up at the airport, their attitude was very respectful and warm. The room was excellent, with a lovely view of the Nile. It was very clean and beautifully decorated. The quality of the food was also outstanding. I recommend this place to everyone. It has very good and strong management, everything is organized, and from the moment you enter, you feel comfortable and at ease."

"I know my review will not apear egipt is full of rubbish just don't go there. dusty dirty rubbish "

"Excellent typical Hotel located on the Nile. If you want to stay quite and away from Aswan City center, this is the place to be. Food very nice"

"We had a wonderful stay at Kato Waidi Nubian House. The staff were incredibly polite, welcoming, and always ready to help with anything we needed. They arranged all our transportation smoothly and made our stay completely stress-free. The traditional grilled dinner was excellent and felt very authentic. We highly recommend staying a couple of days to experience and explore the more traditional side of Nubian life."

"There was piss and feces all over the toilet and on the floor. There was no staff available. The room phone was not picked up by anyone as there was no one at reception. There was no hot water. The TV didn’t work and numerous attempts going in and out the room to fix it. Children shouting and screaming in the corridors. I didn’t feel welcome after making my complaints known I didn’t feel safe. Despite conveying all this to finally finding someone that worked there they still charged me for three nights even though I didn’t stay more than an hour of dissapppintment trying to resolve the issues. Hotels.com were complicit in not helping and have done nothing to get me a full refund. I would highly recommend AGAINST booking at this dump and not using hotels.com in booking hotels due to their lack of concern once they have your hard earned money. Lost a household of four clients "

"The hotel was nice and staff were so kind. What the hotel doesn’t have any shadow they couldn’t provide me any shadow and I had to pay from the airport to the hotel and hotel to the airport."