The front Desk Staff was not upto the mark, very very slow, incommunicable.
Rooms have small issue of curtains not closing completely on the sides due to structural defect.
The breakfast lay was not to the standards of other Swiss Bel Hotels where I have stayed. The staff in the Swiss Cafe was more interested in talking amongst themselves instead of looking after the guests.
Sanjay
於 2019 年 5 月住了 1 晚
8/10 不錯
Sulung
2019 年 4 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel wifi was very poor. The price also quite expensive, but i have to admit they have very good facilities.
Sulung
於 2019 年 4 月住了 2 晚
8/10 不錯
Cucu Mutiara
2019 年 3 月 15 日
讚好:職員與服務和客房舒適度
Comfortable, clean, attentive and helpful staff
Have been staying in this hotel since 2011, some rooms and common area has been refurbished so it looks better however some couches/sofas/dining chairs need to be upholstered.
Cucu Mutiara
於 2019 年 3 月住了 2 晚
8/10 不錯
Rusdiansah
2018 年 12 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lokasi sangat strategis
Lokasi strategis, dekat dengan mall dan tempat makan (tapi tidak direkomendasikan untuk yang tepat di seberang hotel, harganya mahal). Saat saya datang, hotel sedang proses renovasi, jd di lobby tercium bau lem yang menyengat. Sarapannya enak, tapi untuk kelas bintang 4 menurut saya kurang bervariasi, dan ada menu yang salah tulis.
Rusdiansah
於 2018 年 12 月住了 2 晚
2/10 很差
Liu
2018 年 3 月 18 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Liu
於 2018 年 3 月住了 1 晚
6/10 一般
FDW (SGP)
2017 年 12 月 2 日
Short walk to connecting mall
Typical 3* hotel in Samarinda. Nothing to faze about. Decent breakfast & fitness centre.
FDW
於 2017 年 11 月住了 3 晚
8/10 不錯
真實旅客
2017 年 3 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
평범한 호텔
출장으로 와서 1박만 했지만 만족했습니다. 시설이 뛰어나진 않지만 청결하고 좋았습니다. 다음번 출장 때도 이용할 생각입니다.
真實旅客
6/10 一般
Arief
2016 年 12 月 8 日
不滿:職員與服務和客房舒適度
Hotel staff are not friendly
not good value hotel
Arief
6/10 一般
Cucu Mutiara (Jakarta)
2016 年 8 月 30 日
Hotel perlu perawatan.
Hotel sudah terlihat tua, lift hanya 2 dan kapasitas kecil sehingga agak lama.
Kebersihan di shower - kurang, sepertinya dinding/pintu kaca shower kurang perawatan. Shower head banyak scaling. Air panas/dingin tidak stabil begitu juga pressurenya.
We enjoyed our 1 Night stay at Swiss-bel. The bed was very comfortable! The bathroom was just not clean enough, lots of mould that looks like it has never been scrubbed. Breakfast was good also.
真實旅客
6/10 一般
Putik (Jakarta)
2016 年 2 月 1 日
Overall = Nice
overall bagus dan cukup nyaman untuk perjalanan bisnis saya :)
Putik
8/10 不錯
Rini
2015 年 10 月 6 日
讚好:整潔度和職員與服務
Good....
lokasi hotel di sebelah mall memberikan nilai plus, bisa shopping, nonton filem dan wisata kuliner juga.
Rini
8/10 不錯
Trimanto (Jakarta)
2015 年 9 月 9 日
讚好:職員與服務、住宿狀況和客房舒適度
Err
Quite comfortable. Did not expect bed sheet still being used with some dried snots stucked there.
Trimanto
8/10 不錯
Daniel (Tromsø)
2015 年 8 月 14 日
讚好:職員與服務、住宿狀況和客房舒適度
Hotellet er fint med hyggelig personale, men personlig syntes jeg rengjøringen av rommet kunne vært bedre. Det hendte også at jeg kunne se maur på rommet, og det var flere små hull i veggene i enkelte hjørner. Ville likevel benyttet samme hotellet ettersom jeg tror det holder god standard for regionen.
Daniel
6/10 一般
真實旅客
2015 年 6 月 4 日
Not a bad hotel to stay in for business trip.
The hotel is getting old need major improvement for its rooms. However, location is close to an old shopping center too, SCP (Samarinda Central Plaza).
真實旅客
6/10 一般
真實旅客
2015 年 5 月 27 日
bersih dengan breakfast enak
Hotel bersih. Breakfast enak dengan berbagai pilihan makanan. lokasi bagus