I had a great stay here. The staff are extremely helpful, Ernesto is amazing. They were able to arrange transportation and tours for us as well. Our lake tour guide Carlos was really cool as well. Breakfast was included and very well prepared, and the lunch and dinner menu's had a great variety and were very delicious. The fresh baguettes were amazing.
The hotel is a little far from the city, but it was only about 30mins driving. Its a small boutique hotel, so they don't have microwaves in the rooms, which if you are staying awhile can be a little annoying. It is located in a jungle, which I liked, but can take so getting used to by non-outdoorsy people. The views from the hotel of the lake are some of the amazing I've ever seen. Overall, it was an extremely enjoyable time and i highly recommend staying here. Great location, great people, great food, and an all around great time.