The front office guy committed fraud on my credit card. I have opened a fraud case with my credit card company. He also charged for parking when clearly it said for free. The room was incredibly filthy. My husband and I even left before check out time. Expedia should not do business with this location. I have never had any issues with Expedia until now.
Helen
8/10 不錯
Michele
2024年5月16日
Michele
於 2024 年 3 月住了 1 晚
2/10 很差
Priscila
2024年5月15日
不滿:職員與服務、設施服務和住宿狀況
Staff extremely rude. No parking on premises and I paid extra for "parking". Horrible experience, never coming back.
Priscila
於 2024 年 4 月住了 1 晚
2/10 很差
Pamela
商務旅客
2024年5月14日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I telephoned the property prior to booking, the Front Desk Clerk informed me that a cash deposit was not required. Upon arrival, I was told $100 cash was needed to secure the room. Subsequently, I paid the rate Expedia quoted but I did not stay in the room. (Dirty. Infested with roaches. Lock on room door not secure).
Expedia Customer Service Rep graciously added OneKeyCash to my account.
Pamela
於 2024 年 1 月住了 1 晚
4/10 欠佳
Zaira
親子同遊
2024年5月10日
讚好:整潔度
不滿:設施服務和住宿狀況
The blowdryer didnt work, and the bathroom door didnt work i got stuck in the bathroom and they had to open from the outside.
Zaira
於 2024 年 4 月住了 1 晚
6/10 一般
Benjamin (San Francisco)
2024年5月8日
讚好:整潔度和職員與服務
Benjamin
於 2024 年 5 月住了 1 晚
2/10 很差
Lolie
2024年5月8日
不滿:整潔度、職員與服務和住宿狀況
They don’t have daily housekeeping,( as is advertised in Expedia), front desk clerk so rude,
Not return to this facility any more nor recommend it, we came to relax and I had to clean by my self, they must return the room charge
Lolie
4/10 欠佳
MICHELE
家人同遊, 商務旅客
2024年5月7日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Safety door was broken. Room floor was Dirty. Sheets and bedding stained. Charge for parking and parking spots were to tiny.