The hotel tried to charge my card before i even got to the room. I keep my cards locked until i use them, so since they couldn't charge my card without my permission theg canceled my room. I chose the option to pay when i arrived, not before. So the hotel canceled my room, then i had to drive back home 2 hours away cause i couldn't secure a room for the holiday weekend cause everything was extremely high cause of memorial day. I very much upset about the whole experience cause it cost so much money to drive back and forth this weekend. Very unacceptable.
Marcus
於 2024 年 5 月住了 1 晚
8/10 不錯
Sergio
伴侶同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo bien, solo que la habitación asignada olía a cigarro
Sergio
於 2024 年 5 月住了 2 晚
6/10 一般
Susan
2024年4月26日
讚好:職員與服務
不滿:設施服務和住宿狀況
Room seemed clean but old. Way overpriced! Blanket not much thicker than the sheet. Had to double it up.
Woke early, thinking it was morning because of the bright lights outside the room lit the room with no way to keep out. Host was friendly and kind.
Susan
於 2024 年 4 月住了 1 晚
10/10 優異
brad
2024年4月19日
brad
於 2024 年 4 月住了 3 晚
8/10 不錯
Mark (San Rafael)
2024年4月12日
Mark
於 2024 年 4 月住了 2 晚
2/10 很差
Cristian
2024年4月11日
不滿:整潔度、職員與服務和住宿狀況
Cristian
於 2024 年 4 月住了 1 晚
4/10 欠佳
Bryce
2024年3月25日
讚好:整潔度
不滿:設施服務和住宿狀況
Sure they have hourly and weekly rates, that kind of place. Staff was nice enough, and when I left at 5am believe I saw 24 hour security, which was reassuring, but next time I'll stay a bit further off the highway, probably in Mill Valley.
Bryce
於 2024 年 3 月住了 1 晚
4/10 欠佳
Kelsey
2024年2月16日
不滿:整潔度
I stayed here previously in an upstairs room and it was great very clean. However this time I stayed in a downstairs room and it smelled so strongly of mold that I had a hard time sleeping! The laminated floors were swelling up from moisture damage. I noticed that the shower curtain is not low enough so it lets a lot of moisture on the floor so maybe that is the culprit.