the hotel was deserted, no staff, the bar was shut, no entertainment, no breakfast,no evening meal if I wanted to book one,so all in all new year ruined. the phoned me and said the wanted to check my bank details because they were giving me a small refund but then took the full amount and no refund. if this is how they run an hotel and treat there guests then beware and avoid
真实旅客
2019 年 12 月入住 4 晚
4/10 很差
真实旅客
商务旅客
2019 年 9 月 24 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Life at the Channel View hotel
When I arrived at this hotel I thought I had picked a winner, but when I went inside it all changed, there was nobody on the desk. After wandering about for half an hour or so still unable to find anybody I found the phone number and gave it a call. The lady that answered seemed a bit put out that I rang her but finally agreed to come and book me in. After a wait of about twenty minutes, she arrived and then it really started to go downhill. First no breakfast "not enough people" must then no bar, "not enough people" Then no evening meals why you quest it " not enough people" When I found my room I was pleasantly surprised, it was clean and tidy nice, apart from the shower door naming off and the water at a very fast drizzle. All in all, not one of my better picks
真实旅客
2019 年 9 月入住 3 晚
10/10 超赞
真实旅客
商务旅客
2019 年 9 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely Hotel, clean and tidy. Customer service also great
真实旅客
2019 年 9 月入住 1 晚
8/10 还可以
Kirsty
2019 年 9 月 1 日
满意:清洁度、员工和服务、客房舒适度
Kirsty
2019 年 8 月入住 2 晚
2/10 糟糕
真实旅客
2019 年 8 月 31 日
不满意:住宿条件和设施,员工和服务
真实旅客
2019 年 8 月入住 2 晚
8/10 还可以
真实旅客
商务旅客
2019 年 8 月 20 日
满意:清洁度、员工和服务、客房舒适度
Bargain price
For the price I paid for the night, I was not upset with the hotel. Yes, the decor could do with a little work, but my room was clean and the bed was comfortable enough.
真实旅客
2019 年 8 月入住 1 晚
4/10 很差
真实旅客
2019 年 8 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fairly close to bus stop, not too far from beach. View from the room was okay.
真实旅客
2019 年 8 月入住 1 晚
6/10 一般
真实旅客
2019 年 8 月 5 日
满意:清洁度
真实旅客
2019 年 8 月入住 1 晚
2/10 糟糕
真实旅客
2019 年 6 月 1 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The manager needs to learn some people skills, instead of saying everything is the customers fsult
真实旅客
2019 年 5 月入住 2 晚
2/10 糟糕
真实旅客
2019 年 5 月 28 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Arrogant staff, not helpful, couldn't make any decision by himself, he was so stressed out, Staff has no idea about our pre-booked stay, they didn't have Double rooms and we been allowed to buy from expedia website, left us in the situation where i have to pay more then double price to stay in different hotel
真实旅客
2019 年 5 月入住 1 晚
2/10 糟糕
真实旅客
2019 年 5 月 26 日
不满意:员工和服务、服务设施、住宿条件和设施
Service was poor. Staff difficult to find and there was no record of my booking. I was asked to leave after 1st night with promise of an alternative room in manager's house without breakfast! This i of course declined. At breakfast thete was also no record of my booking and no soap or towel in bedroom. Very poor service. I recommend this hotel to nobody.
真实旅客
2019 年 5 月入住 5 晚
8/10 还可以
Maurice
2018 年 9 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value for what i paid , they gave me a double room instead of paying for a single
Maurice
2018 年 9 月入住 2 晚
2/10 糟糕
真实旅客
2018 年 9 月 1 日
Dirty, Bad service, leaks, Bar-Rest closed
There are 2 hotels with exactly same name different owner. I booked based on the nice one pics and actually the Map app only showed me that one so went to the wrong place. And then find this 'hotel'.
I asked to change towels and left the dirty on the floor, the room wasn't made which I said is fine leave but please bring clean towels. Never got them and the next day had to re-use the dirty ones from the floor because there was nobody around to help.
Reception, Restaurant and Bar were almost always closed.
There were leaks dropping on the carpet...
Don't recommend this hotel, for that price can go to a much better place.
真实旅客
2018 年 8 月入住 2 晚
6/10 一般
AJ,manchester
2018 年 8 月 28 日
满意:客房舒适度,清洁度
Budget
Basic but clean hotel with fresh bedding and towels etc.
I would stay again.
AJ
2018 年 8 月入住 3 晚
6/10 一般
Chrystelle
2018 年 8 月 8 日
不满意:清洁度
À défaut de mieux mais à éviter de préférence
Chambre quadruple de taille tout à fait correcte, un lit double et des lits superposés pour les enfants. Matelas à ressorts de pauvre qualité et très grinçante.
Salle de bain personnelle mais eau de douche qui s'écoule très mal, problème signalé au matin mais que l'on retrouve non résolu le soir venu. Sol sale.
Petit déjeuner (full English breakfast) de qualité très moyenne, peu copieux.
Rapport qualité prix peu satisfaisant, cette réservation avait été tardive et les établissements de meilleures prestations n'étaient plus disponibles.
Chrystelle
2018 年 8 月入住 2 晚
4/10 很差
真实旅客
2018 年 6 月 24 日
不满意:客房舒适度,住宿条件和设施
The location of the hotel was great but dont expect a premier inn. You get what you pay for I suppose.
真实旅客
2018 年 6 月入住 1 晚
2/10 糟糕
Julie
2018 年 5 月 2 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Bad stay would not recommend.
We booked into the Channel View Hotel and they put us in the guest house down the road. If we wanted to eat in the hotel or go to the bar we had to walk up the road to get there. Defeats the object of staying in the hotel. If I wanted to stay in a guest house I would have booked a guest house. The beds were uncomfortable and the pillows were lumpy. The tea making facilities were poor and there was no one around when we ran out of toilet paper. Shower took 5 minutes to warm up and was not at powerful. It was noisy with doors being shut and talking on the landing. They took my payment even before I had arrived. Was so bad we checked out a day early. Would not recommend.