Check in was very confusing- as there is a tiny booth that is not attended in a very crowded/cluttered restaurant. We walked through this maze of a restaurant for a few minutes before someone told us where to look for the check in booth. The restaurant was very dirty and when they took us to the hotel area- it was even dirtier… stained carpeting in the halls, water stains on the ceiling- water damage to pictures on the wall. It took them 30 minutes to get us into our room with an emergency key, because their machine broke. They kept telling us that had never happened before, but there were other reviews saying this happened. We couldn’t get our actual keys until 9pm. The room seemed ok, but because of everything being so dirty outside of it- it felt gross too. There was complimentary wine and beer and chocolate- which was nice. The hotel is not attended by staff after 10pm and they do not answer their phone before that, because it’s technically part of the restaurant - which is super busy and chaotic…. so you’re pretty SOL if you have any issues. When the restaurant closes, you have to access the hotel through a back door that is supposed to require a key, but was broken and unlocked- another thing we saw written in a few reviews from last year- so obviously they’re just not keeping up with maintaining this place. Will not be returning!