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"We throughly enjoyed our stay. The hotel is a little dated, but the facilities are well maintained, the breakfast buffet is full of tasty local delicacies, the staff was amazing and the location is very convenient. I will stay here again. "

"Hotel Okura personifies ‘omotenashi’, well done 👍 "

"Location is mint for this hotel. Between the regulator rail service, to the bullet trains, to the area buses, any the coach buses, you have every availability for transportation at your door step. The check in/ out counter staff are very helpful, polite, patient, and understanding. "

"The room was okay but I really enjoyed their big onsen!"

"Very nice hotel, about 3min walk to main station, friendly staff easy check in, large clean rooms modem hotel the buffet break was amazing absolutely recommend would staff again "

"Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us! "

"My stay at the hotel was truly enjoyable - the staff were warm and attentive, making me feel welcome from the moment I arrived. The room was clean, comfortable, and well-equipped, providing a perfect space to relax. The breakfast was especially delightful, with a variety of yummy options that made each morning a treat."

"This is a Japanese business style hotel in Tsubamesanjo. It was very close to the train station, but also had a free parking lot. The room was small but adequate. The bathroom was very tiny. The beds were Western style but lower than normal and the mattresses were quite firm, as were the buckwheat-filled pillows. The buffet breakfast had some hot items (poached eggs, sausage, potato fritters, etc.) as well as rice and grilled fish. They make their own croissants, which were good. In all a clean safe place to stay which is close to the train station. "

"Hôtel très bien, bon rapport qualité prix. Pour un 2 étoiles c’est vraiment pas mal! Très rétro et agréable "