Medellin Santafé Mall Hotels

"Great"

"Super rooftop and breakfast was nice. Swimming pool and jacuzzi a bonus. Nice helpful team. The lady at the desk was incredibly helpful on arrival. Also helped with my leg, from security to restaurant. "

"Great experience, super safe, and super clean . I would stay there again "

"Un hotel espectacular lo recomiendo vas caminando a muchos lugares de comida y la limpieza del hotel super buena "

"The room was very nice, just what we asked for. I like that we had a balcony on a lower floor—the front reception staff, the breakfast staff, were all very attentive. A shout out to Andres, he was available to all our needs, brought ice to our room etc.. I like that the breakfast was made to order, and very tasty too. What I did not like - no quick walking access to restaurants, the only one available was a separate restaurant from the hotel, on the 5th floor. My husband cannot walk far. False info for the restaurant is not rooftop. It is located on the 5th floor with only one side access to views from closed windows. Very disappointing indeed! The hotel is pet friendly, however, the restaurant was not accommodating at all to my small, well-behaved service dog. I had to spend a lot of time persuading to let my service dog in. . It was a problem for us; however, the hotel itself was excellent. I mentioned my concern about the dog to the manager of the hotel, Santiago. He was very helpful to suggestions. Because of my service dog, and no other place to eat except the restaurant on the fifth floor. The drink prices are crazy, the same prices as in Canada, not expected for Colombia. For these reasons, I am not sure if I can stay there again. "

"Excelente ubicacion, habitaciones limpias y excelente atencion"

"Great stay. Only issue was the staff to access the roof top were so rude but the rest of the stay was perfect "

"I enjoyed staying at this hotel. The Jr Queen suite was perfect for my family of 4. Daisy the spa treatment coordinator was wonderful. The Hotel staff was always very pleasant as well. Breakfast was your typical Colombian breakfast. Most importantly the hotel is located in a safe area right next to the mall which is walkable"

"Todo en general fue excelente "